2 of 2 ServiceNow Jobs in Kent

Outcomes teams to ensure a smooth handover and seamless delivery execution. Lead and coordinate discovery phases, key workshops, knowledge transfer, and resource planning. Apply ServiceNow's Now Create methodology and Agile delivery practices to promote successful outcomes and long-term customer value. Identify delivery risks, deviations, or gaps and take … exploring AI's potential impact on the function or industry. 8+ years progressive experience as part of a professional services organization. Several years of ServiceNow experience . Experience in managing the implementation of workflow or business transformation solutions. Success driving complex issues through analysis and resolution. Creativity with comfort running ...

future-proof Service Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) - process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future … between business and technology - translating complex environments into clear, actionable solutions. Key Technical Skills & Experience Proven experience in Service-Desk Standardization and Best Practice ServiceNow ITSM (preferred) or similar ITSM tools SCCM (preferred) or comparable deployment platforms Vendor/Procurement & Client Management Client Patch Management and basic SecOps understanding Windows ...