authentication protocols (SAML, OAuth, etc.) Familiarity with regulatory frameworks (SOX, GDPR, HIPAA) Knowledge of directory services (LDAP, Active Directory) Business analysis certification (CBAP, PMI-PBA) Experience with JIRA, Confluence, ServiceNow Exposure to cloud IAM (AWS, Azure AD) If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any More ❯
days per week Onsite Role Description: Business Analyst responsible for capturing & defining business requirements and governance related materials ensuring delivery of those requirements within the IT Service Management function ServiceNow Generative AI capabilities. Key Accountabilities Accountable for capturing Gen AI requirement specifications for enhancement requests for existing ITSM/ITOM tools and processes within agreed timeframes. Develop technical expertise in More ❯
Knutsford, Cheshire, United Kingdom Hybrid / WFH Options
Experis
day - PAYE via Umbrella Role Description: Business Analyst responsible for capturing & defining business requirements and governance related materials ensuring delivery of those requirements within the IT Service Management function ServiceNow Generative AI capabilities. Key Accountabilities: Accountable for capturing Gen AI requirement specifications for enhancement requests for existing ITSM/ITOM tools and processes within agreed timeframes. Develop technical expertise in More ❯
in this role, you should have: Experience in architecture and engineering of Event Intelligence Solutions/AIOps platforms. Experience engineering monitoring platforms such as IBM Netcool, Moogsoft, BigPanda, PagerDuty, ServiceNow AIOps. Proficiency in Python, and hands-on knowledge of Ansible Automation Platform. Other highly valued skills include: Knowledge of Observability Platforms: Prometheus, Grafana, ELK, Splunk. Experience with integration into ITSM More ❯
