6 of 6 ServiceNow Jobs in Cheshire

Slack) - Creating channels/coordinating resources/engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence/JIRA IP knowledge - subnetting and general IP concepts like subnetting etc. Light Active Directory experience Basic security experience - helping with password unlocks/ More ❯

Slack) - Creating channels/coordinating resources/engaging customers primarily through the Slack Customer service - working with customer service reps to high level engineers ServiceNow Confluence/JIRA IP knowledge - subnetting and general IP concepts like subnetting etc. Light Active Directory experience Basic security experience - helping with password unlocks/ More ❯

Experience with AWS ALB, ANF, and ElasticSearch integration. Experience with serverless architecture using API Gateway and Lambda. Familiarity with Atlassian stack (Confluence, JIRA, BitBucket), ServiceNow, test automation (TDD, Junit, Selenium), and Microsoft Azure. All profiles will be reviewed against the required skills and experience. Due to the high number of More ❯

Role Title: ServiceNow Senior Business Analyst Duration: contract to run until 30/06/2025 Location: Knutsford, Hybrid 2/3 days per week Rate: up to £511.29 p/d Umbrella inside IR35 Role Purpose/Summary: Overall purpose of role Business Analyst responsible for capturing & defining business … requirements and ensuring delivery of those requirements within the IT Service Management function with a focus on the ServiceNow ITOM platform. Key Skills/Requirements: Understand the current as is processes Requirement specification for enhancement requests for existing ITSM/ITOM tools and processes Leading various ITSM customer working and … Wide Risk Management Framework and internal Policies and Policy Standards. Essential Skills/Basic Qualifications: Should have a deep and broad understanding of how ServiceNow delivers ITSM/ITOM to the organisation and able to align business requirements to the specific way these are implemented within that platform Exposure to More ❯

ServiceNow Business Analyst Knutsford 8- month contract Inside ir35 - Umbrella only Job Purpose To support the organisation in achieving its strategic objectives by identifying business requirements and delivering ServiceNow-based solutions that address business problems and opportunities. This role is pivotal in driving digital transformation, improving financial services processes, and … ensuring robust risk and control frameworks within a regulated environment. Key Responsibilities Collaborate with stakeholders to gather, analyse, and document business requirements for ServiceNow implementations and enhancements. Lead and support Business Process Re-Engineering (BPR) initiatives across finance operations, ensuring alignment with regulatory and compliance standards. Drive change and transformation … programmes, leveraging ServiceNow to streamline workflows and improve service delivery. Conduct risk management analysis and reporting to support compliance with financial regulations (e.g., FCA, SOX, Basel III). Translate business needs into functional designs and user stories for ServiceNow developers and configuration teams. Facilitate collaboration across finance, IT, risk, and More ❯

for our valued customers. Your role will include: Handling incoming queries and issues with professionalism and efficiency. Utilising service management systems (like Axios Assyst, ServiceNow, or Zendesk) to manage and resolve tickets. Developing and nurturing strong relationships with customers. Ensuring compliance with ITIL framework practises in your daily operations. Collaborating … should possess the following skills and experience: Proven experience in a client-facing IT environment. Familiarity with service management systems such as Axios Assyst, ServiceNow, or Zendesk. Awareness of ITIL framework principles. Excellent verbal and written communication skills. Strong interpersonal skills that enable you to build rapport with customers. A More ❯