to Service Users and internal stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve technical issues internally or via suppliers. Essential More ❯
Overview ServiceNow Technical Architect - Security Cleared. Business Process Architecture Manager Senior Level Full time Job Title: ServiceNow Technical Architect Associate Manager/Specialist Location: London, Manchester or Birmingham Salary: Competitive Salary & Package (Dependent on Experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including … impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a ServiceNow Technical Lead/Architect you Can understand business challenges and architect system solutions with ServiceNow. Are willing to work with global clients across industries in a trusted advisor capacity to … business process and/or technical problems. Are a continuous learner, willing to undertake new certifications such as Certified Master Architect and stay up to date on the latest ServiceNow offerings. Take time to explore information about new applications in ServiceNow and stay current on the platform's offerings. Have access to robust training and certification opportunities within the ServiceNowMore ❯
more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a 'Global ServiceNow Partner' we provide services across all four Partner capacities to our global clients. We transform businesses through … the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As an Associate Director in our ServiceNow team, you will benefit from … front; Partnering with our clients to deliver impactful outcomes whilst simultaneously fostering the growth of your team. You will be responsible and accountable for the successful implementation of the ServiceNow platform on complex and large-scale engagements. Features of your role include: Developing new business opportunities and expanding the firm's client base. Use your experience to identify potential clients More ❯
Backup: Veeam, Zerto, DataDomain, Commvault, Avamar, Rubrik, Cohesity Storage Technology: File, Block, Object, including vSAN Cloud: AWS, Azure, Google Automation: Terraform, Ansible, Aria SIEM: Elastic, Aria Operations for Logs ServiceNow (Desirable) If you are the Infrastructure Engineer that my client is after, then please apply via the link. Please only apply if you have current and active MoD Clearance SC More ❯
Backup: Veeam, Zerto, DataDomain, Commvault, Avamar, Rubrik, Cohesity Storage Technology: File, Block, Object, including vSAN Cloud: AWS, Azure, Google Automation: Terraform, Ansible, Aria SIEM: Elastic, Aria Operations for Logs ServiceNow (Desirable) If you are the Infrastructure Engineer that my client is after, then please apply via the link or contact me via LinkedIn for more details. Please only apply if More ❯
ServiceNow Architect - £750 per day - Inside IR35 - SC Cleared Rate : £750 per day Duration : 12 months extendable IR35 : Inside Location : Northwest The role : A leading Government Institution is seeking a ServiceNow Technical Architect, with Functional experience in ServiceNow platform security, Integration frameworks, technologies and best practice. This role is for an initial 12-month period (extendable), and will require on … site attendance in Manchester and surrounding areas on a hybrid basis. Experience requirements: ServiceNow Certified Technical Architect (CTA) - Highly desirable Significant experience in designing and implementing ServiceNow solutions across multiple data centres and public cloud platforms. SME in multiple areas of the ServiceNow core platform modules or the IT Service Management modules Functional experience in ServiceNow platform security, Integration frameworks More ❯
champion ITIL or Agile Service Management processes for incident, problem, and change management. Lead the resolution of major incidents and conduct root cause analyses. Use ticket management tools like ServiceNow or Jira to manage workflows. Oversee the onboarding of new services and create essential documentation such as runbooks, disaster recovery plans, and security plans. Lead and mentor a multi-disciplinary … on service performance using metrics like OKRs, KPIs, and CSAT. Experience with risk mitigation, budget management, capacity forecasting, and calculating service credits. Competence in using ticket management tools like ServiceNow or Jira. A proactive approach to fostering collaboration, both within your team and across wider communities of practice. Get in touch with our talent team if you'd like an More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
ServiceNow System Administrator Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an ServiceNow System Administrator to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that … extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Track record of managing and operating a secure ServiceNow environment including the integration of ServiceNow Platform with other Technologies. Demonstrable experience in supporting the development of team members to assist in the provision of a first-class service, ensuring … providing potential solutions where applicable. Proven experience of effectively communicating at different levels to various technical and non-technical audiences. Demonstrable experience of managing releases using Software Delivery Lifecycles. ServiceNow Certified System Administrator or extensive ServiceNow Administration experience. Successful candidates who are deemed to have extensive experience would be expected to achieve this qualification within 12 months. You and your More ❯
I am recruiting for a ServiceNow Architect to work on a hybrid basis - 3 days in either Leeds, Manchester or Blackpool, 2 days remote. The role falls inside IR35 so you will have to work through an umbrella company. You will be a ServiceNow Certified Technical Architect (CTA) and be able to support the Platform Engineering function within the ServiceNow … team. You will report into the lead for ServiceNow Platform Engineering and Live Operations and will work with the ServiceNow Senior Platform Engineer on a day-to-day basis. You must have attained ServiceNow Certified Technical Architect (CTA) status. You must also have significant experience in designing and implementing ServiceNow solutions across multiple data centres and public cloud platforms. You … will be a subject matter expert in multiple areas of the ServiceNow core platform modules or the IT Service Management modules. If this is of interest please apply ASAP to find out more More ❯
ServiceNow Implementation Specialist Hybrid (UK-wide) | Security Clearance Eligibility About the Role Join our Digital Customer Experience (DCX) team to design, develop, and deliver ServiceNow solutions that transform how our clients engage with customers and employees. You'll work across Customer Experience, Technology Experience, and Employee Experience workflows to drive seamless, modern interactions. What You'll Do Design & develop ServiceNow … workflow apps (CSM, ITSM, ITOM, HRSD, FSM, ITAM). Build intuitive experiences with ServiceNow's Next Experience UI, UI Builder & Service Portal. Lead integrations with CRMs, HR systems, eCommerce, and more (REST/SOAP, IntegrationHub). Ensure data integrity across platforms with migration & workflow data fabric expertise. What You Bring Strong ServiceNow expertise across workflows (CX, TX, EX).? Proficiency More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Head Resourcing
Head Resourcing have opportunities at both Senior and Technical Consultant level to join a boutique ServiceNow consultancy who are growing at pace. These are fully remote roles (must be UK based) offering up to £85,000 + bonus and other fantastic benefits. An openness to travel is key as there is an expectation to visit clients on occasion. Key Experience … required: * Minimum of two years experience with hands-on configuration and deployment of the ServiceNow platform * Implementation experience across ServiceNow product areas IRM/GRC/SecOps * Supporting customer workshops and running project demonstrations as well as developing customer requirements (user stories) Please apply with an up-to-date CV or reach out for more information. More ❯