1 to 25 of 29 ServiceNow Jobs in Manchester

eCommerce platforms, cloud technology, Retail systems, ERP systems, monitoring tools, etc.). Proven experience in implementing and automating release processes via ITSM toolsets (e.g., ServiceNow, BMC Remedy, Jira Service Management). Desired Qualifications: Degree in Information Technology or a related field. ITIL Foundation or ITIL Intermediate certification, with a strong More ❯

stakeholder management skills, with the ability to interact with both technical and non-technical stakeholders. Familiarity with IT service management (ITSM) tools such as ServiceNow, Jira, or equivalent platforms. Experience: Proven experience as a Project Manager and/or Application Management, with a focus on managing complex systems such as More ❯

support function Excellent troubleshooting skills, especially with MS Word, Excel and PowerPoint Experience with logging and tracking support issues in Service Management Toolsets (preferably ServiceNow) You will have experience in providing remote access support, this includes providing support for wireless connectivity, VP, and VDI Services Ideally you will have experience More ❯

back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). Your role As an integral part of our ServiceNow and Remedy team, you'll have fantastic opportunities to develop both yourself and our collective. As part of the team, you'll be empowered to More ❯

stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve technical issues More ❯

and communicating process improvements while effectively resolving conflicts and managing challenging conversations. Capable of preparing clear, concise performance reports and leveraging tools such as ServiceNow/Helix, Jira, and Power BI to drive insights. Excels in fast-paced environments by quickly analysing complex issues and implementing effective solutions. Everyone's More ❯

not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners. Working Knowledge of IT Service Management (ITSM) software, (ServiceNow),Microsoft Exchange environment and experience handling LTSC Channels and KIOSK is highly desirable. Your security clearance To be successfully appointed to this role, it is More ❯

IAM: Have experience with HR processes (JML) and systems and authoritative source integration based on WorkDay, SuccessFactors, Beeline, and application integration such as AD, ServiceNow, SAP, etc. Have experience with Java, BeanShell/JavaScript, JSP/Servlets. Have experience with web technologies: XML, SPML/SOAP, Web Services and App More ❯

stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve technical issues More ❯

particularly in Incident, Problem, and Knowledge Management (ITIL v3 or v4 certification preferred). Experience using ITSM tools such as Ivanti/Jira/ServiceNow Strong verbal and written communication skills to engage with diverse stakeholders Some of the benefits that come with this role include: 30 days annual leave More ❯

particularly in Incident, Problem, and Knowledge Management (ITIL v3 or v4 certification preferred). Experience using ITSM tools such as Ivanti/Jira/ServiceNow Strong verbal and written communication skills to engage with diverse stakeholders Some of the benefits that come with this role include: 30 days annual leave More ❯

and risk mitigation. Strong communication and interpersonal skills, with the ability to collaborate cross-functionally. Proficient in using service and CRM tools such as ServiceNow, Salesforce, and Office 365. Familiar with ITIL framework and IT systems/networks. Able to prioritise and manage workloads in a fast-paced environment. A More ❯

and risk mitigation. Strong communication and interpersonal skills, with the ability to collaborate cross-functionally. Proficient in using service and CRM tools such as ServiceNow, Salesforce, and Office 365. Familiar with ITIL framework and IT systems/networks. Able to prioritise and manage workloads in a fast-paced environment. A More ❯

We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. Register your interest - ServiceNow GRC and SecOps Developer Looking for your next ServiceNow opportunity at Capgemini? You can register your interest by submitting your CV today. We will consider … if a suitable role arises. If no roles are available now, we can add you to our talent pool for future opportunities. Why consider ServiceNow at Capgemini? Joining as a ServiceNow Developer in our Cloud Infrastructure Service (CIS) practice means working collaboratively with internal teams and clients to deliver impactful … solutions. You will shape your client's success and your own career. The ServiceNow Developer focuses on developing and implementing ServiceNow solutions such as: GRC solutions aligned with clients' regulatory frameworks, risk assessments, and compliance goals. Security Operations (SecOps) solutions including incident response, vulnerability management, and security automation. Your skills More ❯

these components interact, and typical technical issues that may cause high-severity incidents. Experience working with IT Service Management (ITSM) tools and platforms, including ServiceNow/BMC Helix, and with a good understanding and experience of Major Incident Workbenches, collaboration enablers, and AIOps. Experience working with monitoring and Event tools More ❯

position . The Data Resilience team typically manag e the E2E delivery of da ta re silience , including requirements gathering, definition, user stories and ServiceNow platform managemen t . A k ey part of the assignment is to define/design/test and implement tooling requirements around this , as More ❯

new starters and support staff transitions * Handle desktop/laptop repairs and mobile device administration * Troubleshoot hardware/software issues and reset passwords * Use ServiceNow to log and manage incidents and requests * Maintain accurate asset tracking and IT stock levels * Collaborate with global IT teams to meet SLAs What you More ❯

well as with suppliers Familiar with or accredited to ISO22301, ISO27001, ISO31000 Affiliated to BCI level AMBCI at a minimum, or equivalent Knowledge of ServiceNow More ❯

well as with suppliers Familiar with or accredited to ISO22301, ISO27001, ISO31000 Affiliated to BCI level AMBCI at a minimum, or equivalent Knowledge of ServiceNow More ❯

ServiceNow Systems & Process Lead Were seeking a talented and proactive ServiceNow Systems & Process Lead to join a forward-thinking organisation undergoing major operational transformation. This role will play a critical part in managing and optimising the ServiceNow platform and supporting operational excellence across three key global teams: a 24/… Service Desk, Invoice Reconciliation, and Customer Onboarding & Success. As the business continues to embed its recently implemented ServiceNow platform, you will take the lead in ensuring it delivers full valuesupporting process consistency, continuous improvement, and performance transparency across the operations function. Key Responsibilities ServiceNow Platform Management: Administer the system, identify … opportunities to automate workflows, gather functional requirements, and coordinate system changes with third-party providers. System Optimisation: Lead ongoing improvements in ServiceNow usage, driving user adoption, efficiency, and platform maturity across teams. Performance Reporting: Work with operations leaders to develop and enhance real-time reporting, KPIs, and monitoring capabilities to More ❯

international company yet with local presence Build a safer digital society together with us Working as aServiceNow Lead Architect We are looking for a ServiceNow Lead Architect who embodies a challenger mentality, ready to own and drive platform innovation while shaping strategic outcomes for our ServiceNow ecosystem. This individual thrives … limit . We encourage bold ideas, foster collaboration, and reward those who take ownership and deliver meaningful impact. If you are a confident & expert ServiceNow developer or architect looking to step into a broader role with increased influence and responsibility in the ServiceNow ecosystem, this is the perfect opportunity for … you. This position offers a chance to expand your impact by combining technical leadership with strategic decision-making and platform ownership. Responsibilities: Platform Optimization ServiceNow Practices & Platform Management Code & Configuration Reviews Strategic Alignment & Leadership Value-Driven Delivery Collaboration & Innovation Virtual Product Ownership What we expect of you Hands-On Expertise More ❯

ServiceNow HR Business Analyst Consultant | £70+ bonus | Remote (With some client travel) Are you a seasoned ServiceNow HR Consultant strong experience across the product suite? We're looking for someone to join our client's team - a household name with a strong reputation in the industry. In this position, you … experiences and streamline HR processes, all while providing strategic insights and hands-on solutions. Your job will involve gathering and understanding business requirements, configuring ServiceNow HR modules, and leading workshops to ensure everything runs smoothly. You'll be implementing bespoke HR solutions, utilising ServiceNow modules such as: HRSD, Employee Service … getting underneath their skin to fully understand their requirements. You'll utilise and share your knowledge and experience that you've gained throughout your ServiceNow journey to guide the implementation. This isn't just another job - it's a chance to work on a variety of projects that make a More ❯

ServiceNow HR Business Analyst Consultant | £70+ bonus | Hybrid - once every couple of months (With some client travel) Are you a seasoned ServiceNow HR Consultant strong experience across the product suite? We're looking for someone to join our client's team - a household name with a strong reputation in the … experiences and streamline HR processes, all while providing strategic insights and hands-on solutions. Your job will involve gathering and understanding business requirements, configuring ServiceNow HR modules, and leading workshops to ensure everything runs smoothly. You'll be implementing bespoke HR solutions, utilising ServiceNow modules such as: HRSD, Employee Service … getting underneath their skin to fully understand their requirements. You'll utilise and share your knowledge and experience that you've gained throughout your ServiceNow journey to guide the implementation. This isn't just another job - it's a chance to work on a variety of projects that make a More ❯

all our decisions. We are currently seeking an experienced Solution Architect to design and deliver integrated solutions spanning SAP (preferably S/4HANA) and ServiceNow platforms. You will have a deep level of expertise in at least one of the ecosystems, a strong understanding of enterprise integration patterns, and a … encourage you to apply and be part of this exciting journey. What you'll do Design and architecture of solutions that span SAP and ServiceNow platforms. Define integration strategies and patterns (e.g., APIs, middleware) to ensure seamless data and process flows. Collaborate with other solution architects, enterprise architects, business analysts … interface designs, data models, and high-level design specifications. Support project & product teams during implementation, testing, and deployment phases. Stay current with SAP and ServiceNow roadmaps and advise on leveraging new features or capabilities. What you'll need 7+ years of experience in solution architecture and/or technical design More ❯

team Manage incidents, service requests, and major issues Monitor and drive performance against SLAs and KPIs Optimise use of service management tools such as ServiceNow Encourage collaboration and service improvement across teams About you: 35 years of experience in IT support or service desk roles, with 12 years in a … leadership role Proficient in service management tools (e.g. ServiceNow); ITIL knowledge is a plus Strong communication and leadership skills Committed to delivering exceptional customer service Competitive salary and bonus, plus a comprehensive benefits package including 33 days holiday, private medical cover, enhanced leave, and more. If you're a driven More ❯