delivery issues. Promote a culture of continuous improvement and shared learning within the IT function. Skills & Experience Essential: Proficiency in ticketing tools such as ServiceNow, Jira , or Zendesk . Familiarity with knowledge management platforms and documentation best practices. Solid understanding of the ITIL framework , including incident, problem, and change management. More ❯
newcastle-upon-tyne, tyne and wear, north east england, United Kingdom Hybrid / WFH Options
TechNET IT Recruitment Ltd
delivery issues. Promote a culture of continuous improvement and shared learning within the IT function. Skills & Experience Essential: Proficiency in ticketing tools such as ServiceNow, Jira , or Zendesk . Familiarity with knowledge management platforms and documentation best practices. Solid understanding of the ITIL framework , including incident, problem, and change management. More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Randstad Technologies Recruitment
point of contact for customers, offering assistance through online chat, email, phone, and postal correspondence. The role also involves raising and redirecting tickets using ServiceNow for IT-related queries. As a Customer Service Advisor, you will be part of a vibrant and dynamic team that shares a passion for delivering More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
Senior Infrastructure Engineer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior Infrastructure Engineer who is a skilled Practitioner and More ❯
