24 of 24 ServiceNow Jobs in the West Midlands

SIEM tools (Splunk, Sentinel). Operating Systems & Automation Working knowledge of Linux (Ubuntu, CentOS). Scripting with PowerShell, Bash, Python. Familiar with ITSM platforms (ServiceNow, Freshservice). Soft Skills Strong analytical and problem-solving ability. Excellent communicator across technical/non-technical teams. Highly organised with good multitasking skills. Leadership ...

business units and manages AWS infrastructure services, including CloudFormation, EC2, Lambda, DynamoDB, and AWS Backup, ensuring maximum availability and value. Resolving customer issues via ServiceNow, continuously learning new technologies, automating business processes with AWS tools and AI, and recommending infrastructure improvements for stability and innovation. Providing insights on new technologies ...

Ability to act as a credible voice between IT and business stakeholders, translating complex needs into operational requirements. Agile Mindset: Experience with Jira or ServiceNow in a fast-paced, solution-focused environment. Why Join Us? We operate a pay-for-performance culture that rewards results and positive impact. As part ...

investigative skills. Empathetic, calm under pressure, and customer-focused. Ability to influence and collaborate across multiple teams. Desirable ITIL Foundation certification. Experience with ServiceNow, Freshservice, or other ITSM tools. Background in service delivery, customer success, or technical support. Key Attributes Customer advocate Detail-oriented Strong communicator Calm and professional under ...

Experience using the Microsoft Windows PowerShell. Experience with SQL Server Reporting Services (SSRS) Experience with version control platforms such as GitHub. Experience of using ServiceNow ITSM. Experience with core Microsoft technologies including PC and server operating systems Experience with core Linux technologies such as RedHat Enterprise Knowledge of server virtualization ...

Infrastructure projects on time and within budget. Lead teams including Developers, Architects, Engineers, service desk engineers and operations teams. Git, Jira, Confluence, and ServiceNow for incident and change management. Experience managing incident, problem, change management processes and hands-on delivery experience. Lead end to end delivery of complex Software ...

Lightning (FSL). Background in integrating Salesforce with finance, billing, or expense platforms. Familiarity with IT Service Management (ITSM) processes and tools such as ServiceNow or Jira Service Management. ...

subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable of creating ...

large IT organisations Working in an Agile framework operating a CI/CD DevOps approach Good working knowledge of JIRA, Confluence, SharePoint online, O365, ServiceNow The permanent opportunity for a QA Lead & Automation Engineer will pay a salary range up to £62,000 with a hybrid working model form ...

engineering teams for fixes, hot patches, or re-runs of failed jobs. * Track and document incidents, resolutions, and preventive measures in ticketing systems (e.g., ServiceNow, Jira). * Participate in daily/weekly operations meetings to report status and highlight issues. * Handover critical ongoing issues to on-call/offshore support ...

redaction of storage across the IBM storage estate - all technologies Experience of working with Linux command line technologies Experience of ticket management using ServiceNow An appreciation of Cloud technologies (AWS) and associated features Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment ...

redaction of storage across the IBM storage estate - all technologies Experience of working with Linux command line technologies Experience of ticket management using ServiceNow An appreciation of Cloud technologies (AWS) and associated features Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment ...

toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost … scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. #LI-EU What’s in it for you At Accenture in addition to a competitive basic salary, you will ...

Material Spend Project. You will play a crucial role in extracting, transforming, and analysing large data sets from multiple sources, including API integrations and ServiceNow, to drive actionable insights and support strategic decision-making. Skills and experience required: Strong experience developing ETL/ELT pipelines using PySpark and Python Hands ...

Material Spend Project. You will play a crucial role in extracting, transforming, and analysing large data sets from multiple sources, including API integrations and ServiceNow, to drive actionable insights and support strategic decision-making. Skills and experience required: Strong experience developing ETL/ELT pipelines using PySpark and Python Hands ...

toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost … scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. #LI ...

candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major CMDB platform such as: • ServiceNow CMDB • Jira/Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications … Reporting & Data Insights Stakeholder Collaboration Preferred Certifications: ITIL Foundation v3/v4 (minimum), ITIL Specialist or higher certifications (advantageous), Platform-specific CMDB certifications (e.g., ServiceNow CISCMDB) are highly desirable. • Security clearance will be mandatory and ability to attain higher clearance levels is essential. ...

either CCTV, CIS, PAVA, PHP or come from an electrical background Experience of working with SLA driven maintenance contracts An understanding of using ServiceNow or using IT for updating/closing jobs/reporting Full UK Driving Licence The job holder will be required to work Monday to Friday ...

ITSM Service Analyst - ServiceNow/Halo - Birmingham - to £40K plus Bonus My client is looking for a an experienced ITSM Service Analyst who can turn operational data into meaningful insight, helping create cleaner services, smarter decisions, and more predictable outcomes. Working closely with the Service Desk and Service Management functions … Analyst will be able to demonstrate the following : Demonstrable expertise working in or alongside Service Desk, Service Management, or IT Operations Expertise working with ServiceNow and/or Halo Worked with ITIL good practice Practical knowledge of ITSM processes (Incident, Problem, Change, Request Fulfilment, Asset/Configuration Management) Strong analytical ...

large-scale HR transformation programs aligned with organizational strategy, timelines, and budgets. Design and manage system integrations with SmartRecruiters, SAP Concur, OpenText, ECP, and ServiceNow using CPI middleware. Oversee HR technology architecture to ensure seamless data flow and system performance. Manage stakeholders across HR, IT, vendors, and leadership teams … policies. Manage third-party vendors and ensure quality delivery against SLAs. Support audits, system enhancements, and continuous improvement initiatives. Use tools such as Jira, ServiceNow, Visio, and MS Office to support delivery and reporting. Experience Required 7+ years of experience in HRIS, HR Technology, or HR Transformation roles. Strong hands ...

Iron Mountain Data Centers is seeking a proactive and effective ServiceNow Business Analyst to join our Service Management team. In this role, you are not just gathering requirements—you are the \"super BA\" acting as the essential link between business needs and the full power of the ServiceNow platform. … complete requirements lifecycle—from elicitation and functional specification to technical design alignment and final validation. You will capture and simplify business requirements directly within ServiceNow and curate a prioritized product backlog. Process Improvement & Platform Strategy: Proactively analyze current processes to address inefficiencies and design optimal future-state workflows that utilize ...

ITSM Service Analyst - ServiceNow/Halo - Birmingham - to £40K plus Bonus My client is looking for a an experienced ITSM Service Analyst who can turn operational data into meaningful insight, helping create cleaner services, smarter decisions, and more predictable outcomes. Working closely with the Service Desk and Service Management functions ...

Sales Leader - ServiceNow (Elite Partner) - OTE £275-325k A leading ServiceNow Elite partner is seeking a UK Sales Leader to drive revenue growth, market expansion, and strategic alignment with ServiceNow across the UK. This is a senior leadership role owning go-to-market strategy, enterprise sales execution, alliance engagement … regional team performance. Location: United Kingdom Compensation: OTE £275-325K + executive benefits What the role will look like Own UK bookings across ServiceNow licences, services, and managed offerings Define and execute UK go-to-market strategy aligned to ServiceNow workflows Build and lead a high-performing enterprise sales ...

configuration and deployment of SailPoint Identity Security Cloud across enterprise environments. Integrate SailPoint with key platforms including HR systems, Active Directory, Entra ID, AWS, ServiceNow , and other authoritative sources. Own application onboarding using JML automation , including JDBC, delimited files, SCIM, REST, SOAP and custom connectors. Implement identity governance … Skills & Experience Essential: Proven experience leading enterprise-scale deployments of SailPoint Identity Security Cloud. Strong integration expertise across Active Directory, Entra ID, AWS and ServiceNow . Advanced Scripting capability: BeanShell, PowerShell, Java , API integrations. Deep understanding of identity life cycle management , Zero Trust principles and IGA governance. Experience delivering complex ...