23 of 23 ServiceNow Jobs in the West Midlands

working knowledge of Microsoft 365, particularly Entra ID, Intune, Exchange Online and Microsoft Teams. · Experience using an IT service management platform such as Freshservice, ServiceNow, Jira Service Management or Zendesk. · Excellent troubleshooting and problem-solving skills with the ability to communicate technical concepts clearly to non-technical users. · The confidence ...

minimum 3-5 years) A demonstrable project management background with relevant certifications (Prince2, PMP, Agile, or equivalent) Experience with cutover planning tools (e.g., Cutover.com, ServiceNow, MS Project, Smartsheet) Excellent stakeholder management skills at all levels Demonstrable command and control capabilities under pressure Experience running cutover rehearsals/trials and incorporating ...

leading complex IT or business transformation cutovers A highly successful project management background (Prince2, PMP, Agile or equivalent) Experience with cutover planning tools (Cutover.com, ServiceNow, MS Project, Smartsheet) Hands-on experience with SuccessFactors Excellent stakeholder management and communication skills Proven ability to lead with command and control during critical periods ...

failover. Security: Firewalls, endpoint protection, SIEM tools (Splunk, Sentinel); ISO 27001, GDPR compliance. OS & Tools: Linux, PowerShell/Bash/Python scripting, ITSM platforms (ServiceNow, Fresh Service). A great opportunity to further your career with this prominent UK manufacturer. ...

Telecoms industry Experience managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms Strong Negotiation and Influencing Skills Exceptional Communication Skills If you have the required skills and experience as a Service Delivery Manager ...

Ability to drive and facilitate change Ability to influence and negotiate Ability to meet critical deadlines Other qualifications ITIL Foundation (v4) ITSM experience with ServiceNow ...

services, IT services, or a similar technical environment is advantageous Knowledge of ITIL principles, including Incident, Problem, and Service Management, is desirable Experience using ServiceNow, Freshservice, or other IT service management platforms is beneficial ITIL Foundation certification is desirable If you have the relevant skills and experience required for this ...

documentation and release plans Support integrations and system data flows Deliver guidance and training to HR and Payroll users Manage incidents and updates through ServiceNow Experience Required 3+ years' experience within an Oracle support environment Strong Oracle Fusion HCM & Payroll functional support experience Experience supporting quarterly Oracle release cycles Background ...

reconciliation and auditing Support Windows, Linux, database, cloud, service and application accounts across the enterprise Integrate CyberArk with Active Directory, Azure AD, Microsoft Sentinel, ServiceNow and other enterprise platforms Perform upgrades, patching, health checks, disaster recovery testing and platform hardening Develop automation using PowerShell, Python and CyberArk REST APIs Support ...

essential: Workato Automation Pro certification or equivalent. Previous experience within a consultancy or client-facing environment. Knowledge of enterprise platforms such as Salesforce, SAP, ServiceNow, or similar SaaS applications. Understanding of API security, data governance, and integration best practices. Due to the volume of applications received for positions, it will ...

essential: Workato Automation Pro certification or equivalent. Previous experience within a consultancy or client-facing environment. Knowledge of enterprise platforms such as Salesforce, SAP, ServiceNow, or similar SaaS applications. Understanding of API security, data governance, and integration best practices. Solutions Architect Due to the volume of applications received for positions ...

Desirable Skills Experience with Fortinet, Palo Alto, Meraki, Juniper, F5, Extreme Networks, or Cisco Wireless technologies. Knowledge of network monitoring and traffic analysis tools. ServiceNow experience. Relevant networking certifications such as CCNA, CCNP, NSE, or equivalent. Previous experience working within a Managed Service Provider (MSP) environment. ...

technical stakeholders Strong understanding of AI governance, security and best practice Desirable: Azure OpenAI Machine Learning React, React Native, Appian, Boomi or ServiceNow exposure They are looking for someone who can confidently explain not just what they've built, but why they built it and the value it delivered. ...

Automation Pro I or Pro II certification. Experience with JavaScript, Bash, SQL, or other scripting languages. Knowledge of enterprise SaaS platforms including Salesforce, SAP, ServiceNow, HubSpot, or similar business applications. Exposure to CI/CD pipelines and DevOps practices within integration projects. Previous experience working within a consultancy or client ...

management. This position will complement someone with a software engineering mindset, who is proficient coding with Python, has experience with API integration and orchestration, ServiceNOW integration and Ansible yaml development to proactively build and implement services for Control-M, Automic and Google Cloud Composer automation.Working as an engineer you will ...

ServiceNow Service Mapping specialist, £470 per day inside IR35 6 months initially, Coventry & Remote Working Bench IT require a ServiceNow Service Mapping specialist to support the mapping of application services within ServiceNow ITOM. The resource will work with Application Owners, Architects and Infrastructure teams to analyse application dependencies and create … accurate end-to-end service maps aligned to the ServiceNow CSDM model. The successful candidate will have the skills and experience detailed below. *This position is hybrid working 1 day per week working in Coventry with the remaining time working from home* Key Responsibilities Analyse application architectures, infrastructure dependencies, credentials ...

mobile journeys for 1.1 million B2B customers, defining roadmaps and driving best practices across cloud-native environments. You will leverage React, Flutter, AWS and ServiceNow to deliver scalable, resilient digital solutions, while embedding AI and automation to improve customer experiences #J-18808-Ljbffr ...

Title: ServiceNow Service Mapping Consultant Location: Midlands Hybrid - 1 day per week onsite Start Date: August Job Type: Contract - Inside IR35 We are seeking an experienced ServiceNow Service Mapping Consultant to support the delivery of ServiceNow ITOM by creating accurate, end-to-end service maps across a complex enterprise environment. … dependencies and build service maps aligned to the Common Service Data Model (CSDM), improving service visibility and impact analysis. Key responsibilities Design and build ServiceNow Service Maps for enterprise applications Analyse application architectures, infrastructure dependencies and service relationships Configure and enhance Service Mapping patterns Validate relationships across Business Services, Application ...

Spec We are looking for a ServiceNow Service Mapping specialist to support the mapping of application services within ServiceNow ITOM. The resource will work with Application Owners, Architects and Infrastructure teams to analyse application dependencies and create accurate end-to-end service maps aligned to the ServiceNow CSDM model. … service dependencies and map accuracy. Support testing and remediation of Service Mapping issues. Ensure service maps meet agreed acceptance criteria and provide visibility through ServiceNow Dependency Maps and Unified Maps. Required Experience Strong ServiceNow ITOM and Service Mapping experience. Experience with ServiceNow Discovery, CMDB and CSDM. Knowledge of application dependency ...

This role will involve providing first line and some second line technical support across hardware, M365, access management, and EUC services, handling requests via ServiceNow as well as face-to-face user interactions. You will be part of a wider support team working across UK and offshore colleagues, with access … established ServiceNow documentation and knowledge articles to support efficient resolution of incidents. The role offers a hybrid working pattern with two days per week on site following an initial onboarding period. Key Responsibilities of the IT Support Engineer: Provide first line and some second line IT support across EUC services ...

services seamlessly.You will help define and deliver a transformation roadmap that creates market-leading digital experiences, leveraging technologies such as React, Flutter, AWS and ServiceNow to deliver outcomes that delight our customers.Working closely with business and technology stakeholders, you will lead engineering teams responsible for building secure, scalable and intuitive … customer needs.* Supporting BT's digital-first and zero-touch customer journey transformation initiatives.* Enhancing customer experiences through the integration of platforms such as ServiceNow, Sprinklr and Genesys.* Delivering outcomes across digital channels including web, mobile applications and chatbot platforms.* Championing AI-driven capabilities including automation, personalisation and customer self ...

Support critical reporting, data migration and business improvement activity in a fast-paced transformation environment. Immediate-start contract with potential extension opportunities. Client Details Our client is a leading UK-based software and services organisation ...

Hardware Asset Management, including contract and licence management A strong understanding of HAM Pro is essential, alongside a solid grasp of the wider ServiceNow platform architecture and how the underlying tables and modules interact. Experience around: Contracts Licensing Integration with discovery tooling is particularly important, but this was an area … record of establishing and improving ITAM and CMDB processes Extensive experience working within an IT service environment (financial services experience beneficial) Practical experience with ServiceNow and SNOW toolsets, including CMDB schema and ideally the CSDM model Experience with automated data interfaces, data normalisation, and CMDB population Knowledge of ServiceNow Discovery ...