1 to 25 of 27 ServiceNow Jobs in the West Midlands

You'll be in astrategic leadership role within Digital Customer Experience's (DCX) Business Technology practice in the UK. You will be responsible for ServiceNow sales/presales opportunities with ServiceNow across the UK and will involve a mix of sales/pre-sales, programme management, and technical delivery, with … a focus on driving ServiceNow implementation across clients, and ensuring the success of ServiceNow initiatives within the business. Your role • Drive sales activities and business development around ServiceNow solutions, identifying opportunities for new business, and building relationships with key clients. • Lead the sales process from pre-sales through to contract … signing, including proposal development, presentations, and negotiations. • Collaborate with the sales team to design, scope, and pitch innovative ServiceNow solutions to prospective clients. • Identify market trends and client needs, aligning Digital Customer Experience's ServiceNow offerings with those insights to drive sales growth. • Act as the primary point of contact More ❯

Senior Infrastructure Engineer Leidos is seeking an experienced Senior Infrastructure Engineer to lead a team in supporting and maintaining an IT service management tool (ServiceNow) for a large organisation. This role predominantly requires advanced expertise in Linux administration, automation, and system integration, some basic Windows experience, along with strong team More ❯

exporter. Back-up and restore monitoring/validation. Problem diagnosis, troubleshooting, and fixing through log aggregation and analysis. Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Desired Skills and Experience: 2+ years of experience with a broad range of AWS technologies (e.g., EC2, RDS, ELB, EBS More ❯

Ant, Ivy, UrbanCode, Docker and Kubernetes. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, Jira, ServiceNow Good communication and problem-solving skills. Set yourself apart: Expertise in deploying and managing a DevOps environment as per best practices. Ability to configure automation More ❯

you must demonstrate: Experience supporting and administering SAS Analytics Experience administering and configuring Informatica Knowledge of SSIS, AWS Redshift, AWS concepts & practices, Agile methodologies, ServiceNow, and Jira Knowledge of SQL Server databases, supporting applications within AWS and Azure, and understanding systems management procedures in a large, mission-critical environment Experience More ❯

in Kubernetes for container orchestration and managing containerized applications. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools e.g., ServiceNow, Jira. Good communication and problem-solving skills. Set yourself apart: Associate-level cloud certification in AWS, GCP or Azure. Hands-on experience in AWS, GCP More ❯

patching. Experience with MS Active Directory configuration and management. Monitoring using Grafana, Prometheus, Alert Manager and Node exporter. Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Active SC Clearance & NPVV3 is required for this role. Desired Skills/Experience: Expertise in provisioning infrastructure using Terraform and More ❯

ServiceNow Developer, hybrid, Birmingham, 12 month Fixed term. Competitive salary or day rate. Option to be working on a more remote basis if required We are seeking a highly skilled ServiceNow Developer with proven experience, especially around integrations, evaluating existing, creating and managing REST API's and web services with … external systems. The ideal candidate will collaborate with cross-functional teams to understand requirements and deliver effective solutions, provide technical support and troubleshooting for ServiceNow-related issues, and stay updated with the latest ServiceNow features and best practices. Candidates will need to have strong knowledge of ITSM and CMDB, excellent More ❯

IAM, VPC, CloudWatch, etc.) Automation: Terraform, Vagrant, Ansible, Shell, Python, PowerShell Monitoring: Grafana, Prometheus, Node Exporter Security & Tools: Juniper Firewalls, Nexus scanning, Git, Jira, ServiceNow This is an exciting opportunity to be part of a fast-moving team delivering critical infrastructure support to a high-profile programme. You’ll work More ❯

Amazon Linux 2023 AMI. Experience with system monitoring tools (e.g., Grafana, Alert Manager, Prometheus, and Node exporter). Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Active SC Clearance & NPVV3 is required for this role. Desired Skills and Experience: Hands-on DevOps delivery experience working on More ❯

be willing to learn and upskill AWS (EC2, ECS, RDS, S3, IAM, CloudWatch, VPC, etc.) Terraform, Vagrant for infrastructure provisioning Jenkins, Git, Jira, Confluence, ServiceNow Linux (Amazon Linux 2023), Docker Monitoring: Prometheus, Grafana Mail: Postfix, Dovecot, Thunderbird, Outlook Security: Nessus, ClamAV, MS Defender Web: Nginx, Squid Proxy This role offers More ❯

in customer satisfaction, reporting and service improvement planning. Excellent verbal and written communication skills – you make complex things simple. Proficiency in Zoho CRM, and ServiceNow (or similar tools). Strong time management and organisation skills to juggle multiple priorities. What’s in It for You? Salary More ❯

position . The Data Resilience team typically manag e the E2E delivery of da ta re silience , including requirements gathering, definition, user stories and ServiceNow platform managemen t . A k ey part of the assignment is to define/design/test and implement tooling requirements around this , as More ❯

3+ years' experience in IT Asset Management or a related role. Strong understanding of IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITIL Foundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits More ❯

ITSM you will be strong in these 4 key areas: Supplier engagement & management Key stakeholder engagement (internal + external) Major Incident/P1 Responses ServiceNow Expertise This is a Hybrid position requiring 1-2 days per week in Solihull, therefore you must be based within a commutable distance. Unfortunately, we More ❯

ITSM you will be strong in these 4 key areas: Supplier engagement & management Key stakeholder engagement (internal + external) Major Incident/P1 Responses ServiceNow Expertise This is a Hybrid position requiring 1-2 days per week in Solihull, therefore you must be based within a commutable distance. Unfortunately, we More ❯

ITSM you will be strong in these 4 key areas: Supplier engagement & management Key stakeholder engagement (internal + external) Major Incident/P1 Responses ServiceNow Expertise This is a Hybrid position requiring 1-2 days per week in Solihull, therefore you must be based within a commutable distance. Unfortunately, we More ❯

ITSM you will be strong in these 4 key areas: Supplier engagement & management Key stakeholder engagement (internal + external) Major Incident/P1 Responses ServiceNow Expertise This is a Hybrid position requiring 1-2 days per week in Solihull, therefore you must be based within a commutable distance. Unfortunately, we More ❯

MySQL, Oracle). • Familiarity with virtualization technologies (VMware, Hyper-V). • Experience with security protocols, firewalls, and data encryption. • Knowledge of ticketing systems (e.g., ServiceNow, Jira, Ivanti). • Familiarity with remote management tools and diagnostic software. • Experience of working for a Managed Service Provider or similar environment. • 5+ years’ experience More ❯

Job Title: Cloud DevOps Engineer Location: Birmingham Career Level: CL10 (Senior Analyst) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of More ❯

Manager? Proven experience as an IT Asset Manager, covering hardware, software licensing and compliance Experience with IT asset management tools, if this has been ServiceNow even better A relevant certification such as CITAM, CSAM or CHASM would really set your application apart What's Next? If you're ready to More ❯

and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1's Bringing continual improvement to the clients ServiceNow platform, maximising the system config and processes in combination with development team Key Responsibilities: - Ensuring compliance with agreed SLAs and KPIs. - Build rapport and manage … relationships with stakeholders, ensuring their needs and expectations are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong More ❯

and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1's Bringing continual improvement to the clients ServiceNow platform, maximising the system config and processes in combination with development team Key Responsibilities: - Ensuring compliance with agreed SLAs and KPIs. - Build rapport and manage … relationships with stakeholders, ensuring their needs and expectations are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong More ❯

and Desktop Services providers Managing internal business Incident, Problem, Change requests Owning and coordinating response to P1's Bringing continual improvement to the clients ServiceNow platform, maximising the system config and processes in combination with development team Key Responsibilities: - Ensuring compliance with agreed SLAs and KPIs. - Build rapport and manage … relationships with stakeholders, ensuring their needs and expectations are met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong More ❯

Description Infrastructure Engineer Leidos is seeking an experienced Infrastructure Engineer to be part of a team maintaining and supporting an IT service management tool (ServiceNow) for a large organisation. This role predominantly requires hands-on experience with Linux administration, automation, and system integration and some basic Windows Experience. The ideal … Hands-on experience with Linux-based high availability and disaster recovery solutions. Familiarity with virtualization technologies. Experience with automated patch management in Linux environments. ServiceNow environment experience is desirable. Experience of transitioning systems to service. WHAT DO WE DO FOR YOU? At Leidos we are PASSIONATE about customer success, UNITED More ❯