IT Service Management Specialist
- Hiring Organisation
- BP Energy
- Location
- Sunbury-On-Thames, London, United Kingdom
- Employment Type
- Work From Home
projects as required to ensure IT Service Management is represented. What you will need to be successful (experience and qualifications) Qualifications Proven experience in ServiceNow CSDM and ITSM Understanding of ITIL Practices with a Foundation certification optional and knowledge of Service Design principles Experience using Service Management, Azure DevOps … process mapping tools (ServiceNow, Azure and Visio) Essential skills Motivated by the challenges of solving complex problems and a passion for making things happen Relationship building with strong communication/collaborative skills Customer-centric advocate Evidence and data driven AI forward thinking Business analysis including requirements management Why join ...