Sunbury-on-thames, Middlesex, United Kingdom Hybrid / WFH Options
Kinlys Global Services
Role: ServiceNow Application Manager Location: London or Sunbury, UK (Kinly operates a hybrid culture, allowing for a mix of office/home working) Salary: Negotiable dependent on skills and experience, plus large company benefits Kinly is a global leader in Audio Visual and Unified Communications technology, partnering with numerous high … our application landscape and as part of a team driving innovation and continuous improvement. Job overview Kinly is dedicated to continuous improvement, particularly in ServiceNow and working as a ServiceNow Application Manager, you will focus on process and system optimisation, supporting and improving our consolidated application landscape. You'll collaborate … with a team of six application managers, designing, implementing, and maintaining the landscape. Your expertise will focus on the ServiceNow Customer Service Management application; including case management, advanced work assignment, virtual agent, chatbots, knowledge management, SLA & entitlements, CSM/FSM workspace, customer service portal & mobile app. Moreover, you will be More ❯
and program management. Strong analytical and problem-solving skills with high attention to detail. Relevant business software (e.g., Microsoft Office applications, Clarity, MS Project, ServiceNow, SharePoint, Teams, OneNote). Ability to balance ideas different from their own, encourage divergent perspectives, influence, manage conflicts, and work effectively in teams. Highly adaptable More ❯
a leadership role. Extensive experience with ITIL framework and certifications (e.g., ITIL Foundation, Intermediate, or Expert). Hands-on experience with ITSM tools (e.g., ServiceNow, JIRA Management). Preferred Skills: Strong leadership and team management skills. Excellent communication and stakeholder engagement capabilities. Proven ability to design and implement service management More ❯
Previous experience of working in similar support and administration role with Workday or similar Ideally have completed Workday Financials Fundamentals Training Experience of using ServiceNow or similar service management software Knowledge and experience of cross functional working on both Finance and HR processes an advantage You'll be able to More ❯
Leatherhead, England, United Kingdom Hybrid / WFH Options
JCW
Do ✅ Configure and manage SSIS integrations, ensuring accurate and secure data transfers ✅ Monitor, troubleshoot, and resolve integration issues, managing a ticket queue (e.g., via ServiceNow) ✅ Lead the design of new and existing data pipelines, adhering to change control processes ✅ Collaborate with stakeholders—including BAs, PMs, Architects, and Infrastructure teams ✅ Deputise More ❯
in the property industry, recognised for its commitment to quality and integrity. Job Description Act as a subject matter expert for HR systems, primarily ServiceNow and iTrent Develop, maintain, and improve HR reports and dashboards using Power BI and Business Objects Collaborate with HR and business stakeholders to understand reporting … needs and deliver insights Configure and customise ServiceNow HR workflows, case management, and service portals Lead on monthly and quarterly HR system upgrades, including testing and stakeholder sign-off Manage system access controls and ensure data security in line with company standards Troubleshoot and escalate system issues, ensuring timely resolution … the ongoing improvement of data quality, system efficiency, and HR service delivery The Successful Applicant A successful HRIS Analyst should have: Solid experience with ServiceNow - this is essential Ideally experience with iTrent A creative, continuous improvement mindset Hands-on knowledge of ServiceNow and an understanding of its potential for improvement More ❯
sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud … Workflows (EMEA) will oversee a team of Senior Managers, Managers, and Consultants responsible for delivering high-quality outcomes to our customers and partners through ServiceNow's Technology Workflows . This role reports to the Sr Director, Expert Services EMEA and plays a pivotal role in shaping and executing the delivery … to Do in This Role Define and execute the Technology Workflows Expert Services delivery strategy for EMEA, aligned with customer needs, market trends, and ServiceNow's business goals. Lead and grow a high-performing team of senior leaders and consultants , fostering a culture of accountability, innovation, and continuous improvement. Translate More ❯
sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud … everyone. Job Description The Customer Outcomes Senior Platform Architect is an advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that deliver outcomes. The Senior Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and … the health of the platform. This is a consultative role focused on guiding ServiceNow, partner and customer employees on the engagement team to provide a solution on an architecture designed for long-term success. You will work with the customer across executive, platform owner, enterprise architects, and development teams during More ❯
sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud … order to properly understand customer business requirements Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience Qualifications To be successful … approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will More ❯
sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud … approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here . Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will … for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or More ❯
and support Group HR and wider business reporting. Your new role To be successful in this role you will have substantial experience of iTrent, ServiceNow operating models, and a good working knowledge of reporting tools (such as Business Objects and Power BI). You will also have the ability to … HR case management, employee workflows, and service portals Provide expertise in HR case management best practices Provide guidance and training to internal teams on ServiceNow HR functionality Configure, customise, and deploy HR workflows, case management, and knowledge management within ServiceNow Provide project management support, assisting in the coordination and organisation … and Data Manager on the continuous improvement of information systems, data and HR Shared Services related initiatives What you'll need to succeed Previous ServiceNow experience, ideally used iTrent What you'll get in return Competitive salary & profit share Flexible working Expenses travel/car allowance Extensive corporate benefits including More ❯