4 of 4 ServiceNow Jobs in Warrington

and try new technologies and implement creative approaches to problems. You’ll work across some of the most widely used data tools in the industry (Power BI, Snowflake, Alteryx, ServiceNow), lead a smart technical team, and set the tone for how data support is delivered across the business. No layers of sign-off — decisions are fast, and you're trusted More ❯

GDPR/DPA Stakeholder engagement skills with senior leaders and technical teams Experience delivering security awareness or culture-change programmes Familiarity with tools such as Power BI, Excel or ServiceNow dashboards Whats on offer 30 days holiday + bank holidays Defined contribution pension up to 13.5% employer contribution Annual bonus 15% Family-friendly policies, in-house medical, and cycle-to More ❯

Role Overview We're looking for a proactive and customer-focused Level 1 Service Desk Support Technician to join our ServiceNow team in Warrington. You'll provide first-line technical support to our global workforce, ensuring timely issue resolution and an exceptional end-user experience. Working via the ServiceNow ticketing system , you'll follow established IT processes and contribute ideas … for someone with a passion for IT support, excellent communication skills, and a genuine commitment to service excellence. Key Responsibilities Provide first-line technical support (software, hardware, applications) via ServiceNow and phone Manage and resolve tickets or escalate as necessary Troubleshoot common enterprise systems, including EUC, M365, networking, and video conferencing tools Administer user accounts (Active Directory) and permissions Keep … needed Essential Skills & Experience Prior experience in IT support or a similar technical role Strong knowledge of Windows 10/11, M365, Microsoft Azure, and hybrid environments Experience with ServiceNow or similar ITSM platforms Familiarity with Active Directory, SCCM, InTune, and video conferencing tools (e.g., Teams, Zoom) Understanding of basic networking (IP, DNS, WiFi troubleshooting) Strong troubleshooting and problem-solving More ❯

have an excellent opportunity for an IT Service Desk Support Technician based in Warrington. We are seeking a dynamic, passionate and proactive customer-focused individual to join the existing ServiceNow team. The successful Candidate would provide essential L1 technical assistance and support to the workforce end users located across the globe using a ServiceNow ticketing system and following the Business … KEY SKILLS AND RESPONSIBILITIES Provide first-level IT technical support and problem resolution online and over telephony to all end-users with software, hardware and application problems via the ServiceNow ticketing system Lifecycle ticket management, ensuring all tickets are dealt with and closed out or escalated to second-level support in a timely and professional manner Resolve as many user … requested by management ESSENTIAL SKILLS AND ATTRIBUTES Experience in an IT support or a similar technical role, with a strong background in system, network, and application support Experience with ServiceNow or similar IT ticketing systems Experience in customer-focused environments, providing high-quality technical support Ability to explain technical concepts to non-technical users Follow Security procedures and keep a More ❯