One platforms whilst liaising with business stakeholders and steering committees Experience with related tools such as Boyum Usability Pack, Coresuite FSM etc Delivery of integrations with systems such as ServiceNow and other business systems Excellent organisational and communication skills Excellent opportunity to play a key role in the delivery of a core ERP system for one of the largest business More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Bright Purple Resourcing
month initial contract, offering a competitive day rate of £558 . This role is UK remote working and falls Inside IR35 . Role Responsibilities: Evaluate incidents raised through ServiceNow, ensuring timely and effective resolution. Maintain clear and consistent communication with business stakeholders, providing regular incident updates. Ensure all necessary actions are completed to resolve incidents efficiently. Identify and implement opportunities … to enhance processes, adding value to the team. Conduct day-to-day monitoring of tools such as ServiceNow, Teams channels, and Downdetector. Flexibility in working with the occasional work outside regular hours and provide standby support for incidents and major IT releases. Skills and Experience Required: Proven experience in Group Incident Management. Strong leadership skills, capable of guiding teams through More ❯
