1 to 25 of 130 ServiceNow Jobs in London

related field.* Experience managing large-scale, distributed systems for a global organization.* Familiarity with IT governance standards like ITIL.* Direct experience with ServiceNow for IT service management.* Knowledge of chaos engineering, resilience testing, and advanced capacity planning.Just So You Know...The company presents this job description as a guide ...

ServiceNow Architect London (Hybrid) 6 Month Contract £600/day (Outside IR35) ServiceNow Architect needed with Telecommunications Service Management (TSM) experience. 6 Month Contract based in London (Hybrid). Paying up to £600/day (Outside IR35). Start ASAP in May/June 2026. Hybrid Working - 2 days/… + 3 days/week working from the office in London. Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: ServiceNow Architect with strong Telecommunications Service Management (TSM) experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM ...

experience in Service Delivery/Service Management environments Good understanding of ITIL practices , particularly Incident and Change Management Experience with ITSM tools such as ServiceNow Knowledge of cloud technologies , ideally AWS Exposure to DevOps tooling and CI/CD environments Strong stakeholder management and communication skills Leadership experience with ...

operations Broad technical knowledge across desktop, application, infrastructure, and cloud services (Microsoft 365, Azure, networking, server technologies) Familiarity with enterprise ITSM tooling (e.g. Halo, ServiceNow, Jira Service Management) and reporting platforms Proven vendor and contract management skills, including SLA negotiation, performance management, and issue escalation Ability to lead, inspire ...

operations Broad technical knowledge across desktop, application, infrastructure, and cloud services (Microsoft 365, Azure, networking, server technologies) Familiarity with enterprise ITSM tooling (e.g. Halo, ServiceNow, Jira Service Management) and reporting platforms Proven vendor and contract management skills, including SLA negotiation, performance management, and issue escalation Ability to lead, inspire ...

innovation, modern technologies, and continuous improvement Experience with technologies and environments such as: Microsoft 365 Entra ID/Hybrid Identity Azure ITSM platforms (Freshdesk, ServiceNow or similar) Automation and modern workplace tooling ITIL certification or equivalent service management experience would be advantageous. What's On Offer Opportunity to work within ...

innovation, modern technologies, and continuous improvement Experience with technologies and environments such as: Microsoft 365 Entra ID/Hybrid Identity Azure ITSM platforms (Freshdesk, ServiceNow or similar) Automation and modern workplace tooling ITIL certification or equivalent service management experience would be advantageous. What's On Offer Opportunity to work within ...

problem-solving skills Excellent communication and organisational skills Desirable PowerShell or Python scripting experience Experience with ITSM platforms such as Jira Service Management, ServiceNow or Freshservice Understanding of SSO, MFA and RBAC principles Exposure to Azure and/or AWS environments Relevant certifications including CompTIA A+ ...

/MAM. Identity & security: AD/Entra ID, Zero Trust, MFA, PAM, EDR/XDR, DLP. Service management: ITIL v4, SIAM, ITSM platforms (e.g. ServiceNow). Secure cloud, collaboration, and restricted‐environment solutions. #J-18808-Ljbffr ...

postmortems to enhance operational excellence.* **Operational Excellence & SLA Compliance**Ensure consistency to response and resolution SLAs. Oversee efficient ticket management and escalation processes through ServiceNow, removing blockers promptly.* **Stakeholder Engagement & Relationship Management**Develop strong partnerships across LCH and LSEG teams. Ensure timely delivery of business-critical activities and transparent communication ...

ServiceNOW Senior Technical Consultant Location: Hybrid role with preference for candidates local to Erskine/London/Newcastle/Aldermaston locations Salary: Dependent on Experience Due to Security clearance requirements candidates must be UK nationals or sole British citizens and resided in the UK for 5 years and over. … candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone The role: As a ServiceNow Senior Technical Consultant you will be part of an innovative team, working to develop world class customer solutions using the ServiceNow platform. Provide technical consulting ...

analyse telemetry data (metrics, logs, traces, events) to diagnose and resolve system and application performance issues Integrate monitoring platforms with ITSM tools (e.g. ServiceNow) and CI/CD pipelines to enable proactive alerting and resolution workflowsAct as a Monitoring & Observability SME within customer delivery teams Support incident response activities ...

Senior ServiceNow Transformation & Advisory Consultant – Senior Consultant (Principal Level) Location: London About your role As a ServiceNow Transformation & Advisory Consultant, you will drive end‐to‐end transformation projects for global market leaders, delivering strategic value assessments and complex ServiceNow implementations. Your work blends process automation experience, industry insight, and deep … ServiceNow platform expertise to shape client success. Your role will include: Strategic Advisory : Provide expert, experience‐supported advice on process optimisation and operating model transformation using the ServiceNow platform. Outcome‐Driven Delivery : Lead the design and delivery of solutions that directly enable clients’ strategic business outcomes, improve experience, manage risk ...

ServiceNow Architect (Telecoms) London (Hybrid) 6 Month Contract £625/day (Outside IR35) ServiceNow Architect needed with Telecoms domain experience including Telecommunications Service Management (TSM) module experience. 6 Month Contract based in London (Hybrid). Paying up to £625/day (Outside IR35). Start ASAP in May/June … days/week working from the office in London . Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: ServiceNow Architect with strong Telecommunications Service Management (TSM) module experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM ...

environment Strong knowledge of Windows 11 , macOS , and Microsoft 365 Experience with Active Directory , Okta , and SSO technologies Familiarity with ITSM tools such as ServiceNow Understanding of networking fundamentals (Wi-Fi, TCP/IP) Excellent communication and customer service skills Highly organised with a proactive, can-do attitude Why Apply ...

knowledge of ITIL frameworks and industry best practices. Experience presenting data insights and visualisations in a clear and impactful way. Hands-on experience with ServiceNow, including report and dashboard creation, and use of Performance Analytics. Excellent analytical thinking and problem-solving capability. Strong interpersonal and communication skills, with the ability ...

Unix coding Scripting knowledge AGILE JIRA Communicate with impact and empathy and adapt style to suit the situation OpenText Service Manager and/or ServiceNow report creation knowledge Ability to provide written reports to a high standard with the appropriate caveats and guidance (internal and external facing material) AWS infrastructure ...

scale enterprise environments preferred SC Security Clearance active is essential for this contract – SC used last 12 months. Desirable Experience with tools such as ServiceNow Exposure to Network/Infrastructure services Experience working with suppliers and third-party vendors ...

environments Experience working with third-party suppliers and delivery partners Strong commercial awareness including budget and cost control Experience with project tools (e.g. Jira, ServiceNow, MS Project) ITIL awareness and understanding of service transition processes Project management certification (PRINCE2, PMP, Agile or equivalent) Desirable: Experience within managed services ...

Operating with a high degree of autonomy, the post holder will manage end-to-end service requests via IT Service Management (ITSM) tools (e.g. ServiceNow, Remedy), ensuring timely fulfilment in line with agreed service levels and organisational priorities. The role has lead responsibility for ICT asset and inventory management, overseeing ...

technical leadership skills Strong knowledge of windows desktop and windows server environments Proven experience in leading and delivering projects end-to-end ITSM platforms (ServiceNow, Autotask) Excellent documentation skills, with the ability to write clearly for both technical and non-technical clients If you are a highly technical, people focused ...

undertake DBS check as part of BPSS process. Qualifications & Experience: * At least one year's experience supporting users with IT incidents. * Experience with ServiceNow or similar call logging systems. * Knowledge of remote support tools and basic troubleshooting techniques. * Ability to produce and maintain support documentation. This role offers onsite training ...

insights and recommendations Strong commercial awareness and understanding of supplier dynamics Highly Desirable Experience working with: Major technology providers (e.g. AWS, Microsoft, Oracle, Salesforce, ServiceNow) Digital, data, or cloud-based services Exposure to both private and public sector environments Understanding of SME/scale-up ecosystems or innovation markets Degree ...

expertise across Microsoft ecosystem and end-user platforms Experience implementing or optimising DEX tools (e.g. Nexthink, Lakeside, Aternity) Strong understanding of IT Service Management (ServiceNow or similar) and service transformation Commercial awareness with experience managing budgets, suppliers, and outsourced services Passion for user-centred design, productivity, and employee experience Excellent ...

document all processes and procedures needed by the EMEA IT Project Portfolio Management team. Develop the team's use of appropriate tools - specifically ServiceNow PPM and SharePoint. Knowledge, Skills & Experience: The candidate should be familiar with all aspects of project delivery having either worked as a member of a project ...