1 to 25 of 86 ServiceNow Jobs in London

ServiceNow Consultant - London/Hybrid (ServiceNow Consultant, ServiceNow Manager, ServiceNow HR Manager, ServiceNow HR Consultant, HRSD, Consultancy, Technical Implementation, Functional Consultant, Stakeholder Management, ServiceNow Consultant, ServiceNow Manager) Our client is a global innovator and world leader with one of the most recognisable names within technology. They are looking … experienced ServiceNow Consultant with significant experience leading and supporting ServiceNow HR implementations including, planning, architecting, designing, building, and testing models/reports. You will be tasked with combining your knowledge of industry leading practice of available ServiceNow products and functionality to develop and deliver end to end solutions. ...

Role/Job Title: ServiceNow Technical Architect Work Location: London, UK ( 2 to 3 days) Any Other Working Conditions Travel/On-call/Shifts UK working hours, on call for high priority incidents The Role ServiceNow Technical Architect Required Technical Skill Set ServiceNow, ITSM Modules, SNVA, and other ServiceNow … modules Desired Experience Range: 8+ Your Responsibilities Understand solution for the implementation or maintenance of the ServiceNow platform Work with Architect and customers for the technical requirements, document them, play back and baseline Develop a design aligned with the Architecture (if applicable) and technical requirements Lead a team of ServiceNow ...

Title: ServiceNow Platform Owner Location: London (Hybrid) Employment Type: Permanent Overview: We are working with a growing consultancy that delivers services to multiple companies across its wider group. They are seeking an experienced ServiceNow Platform Owner to take full ownership of the ServiceNow platform, defining and delivering the platform strategy … across the organisation. This is a senior role with responsibility for strategy, governance, financial management (P&L), vendor management, and the establishment of a ServiceNow Centre of Excellence (CoE) . Key Responsibilities: Own and define the end-to-end ServiceNow platform strategy and roadmap Act as the senior accountable owner ...

/FCA, DORA, Operational Resilience). Exposure to DevOps, Agile delivery, and CI/CD pipelines . Hands-on experience with ITSM tools (e.g., ServiceNow). Strong understanding of IT infrastructure, applications, and cloud environments . Excellent stakeholder management, leadership, and facilitation skills (e.g., chairing CAB meetings). Analytical mindset ...

procedures, manages hardware repairs, upgrades, imaging and device lifecycle tasks, working alongside senior technical staff and following documented procedures. • Logs and manages tickets in ServiceNow, maintaining clear user communication and accurate documentation. • For complex issues or customer escalations, supports senior engineers, collaborating to resolve issues and enhance service quality. • Supports ...

ServiceNow Technical Consultant (Contract) Initial Contract: 6 months Start Date: Approximately 34 weeks Location: UK or Europe (remote/hybrid depending on client) Engagement Type: Contract/Freelance The Opportunity: We are seeking an experienced ServiceNow Technical Consultant to support a leading professional services firm on a high-profile client … based in the UK or Europe and have the right to work in their country of residence. You will work across complex, enterprise-scale ServiceNow programmes, providing technical leadership while ensuring delivery aligns with governance standards and client objectives. Key Responsibilities ServiceNow Delivery & Governance Lead the technical delivery of ServiceNow ...

application of ITIL principles (v4 preferred). Demonstrated experience working with DORA compliance, operational resilience frameworks, and regulatory obligations. Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools. Ability to operate under pressure and manage complex, high-impact situations. Excellent stakeholder management, communication, and leadership skills. Strong analytical and problem ...

Title: ServiceNow Technical Architect Manager/Associate Manager Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive Salary & Package (Dependent on Experience) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across … Accenture CEO As a team: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative ...

ServiceNow Solution Architect Location: UK Security Clearance: SC required ideally Overview A client-facing ServiceNow Solution Architect role within a UK-based Digital Customer Experience practice. The role focuses on pre-sales, solution design, and end-to-end delivery of ServiceNow implementations across enterprise clients. Responsibilities Lead pre-sales … business development activities for ServiceNow solutions. Own solution design, proposals, presentations, and contract support. Act as the senior point of contact for client stakeholders up to C-suite level. Design and deliver ServiceNow solutions aligned to business and customer experience goals. Work closely with internal sales, delivery, and partner teams ...

ServiceNow Solution Architect Location: UK Security Clearance: SC required ideally Overview A client-facing ServiceNow Solution Architect role within a UK-based Digital Customer Experience practice. The role focuses on pre-sales, solution design, and end-to-end delivery of ServiceNow implementations across enterprise clients. Responsibilities Lead pre-sales … business development activities for ServiceNow solutions. Own solution design, proposals, presentations, and contract support. Act as the senior point of contact for client stakeholders up to C-suite level. Design and deliver ServiceNow solutions aligned to business and customer experience goals. Work closely with internal sales, delivery, and partner teams ...

environment. Strong functional knowledge across multiple modules such as AP, AR, GL, Sales, Purchasing, Inventory, or Fixed Assets. Familiarity with ITSM tools such as ServiceNow or Jira. Understanding of ITIL fundamentals (Incident, Problem, Change). Ability to use Excel add-ins and basic SQL for data checks. Excellent communication skills ...

Insurance Background Resource management Performance Monitoring, KPI’s and Reviews Training and mentoring Stakeholder and Escalations Service Delivery experience Any experience JIRA or ServiceNow would be beneficial BAU and Project experience Managing both Infrastructure and Network Teams Working for a Global Organisation IT Infrastructure Team Leader Technical knowledge Whilst this ...

APIs, Python, Node.js, Go, or scripting Familiarity with AIOps platforms (BigPanda, Moogsoft, etc.) Knowledge of ITSM/incident management processes and tools (Halo ITSM, ServiceNow, Jira Service Management) Cloud experience ( AWS, Azure, GCP ) and deploying observability tools in cloud-native environments Understanding of OpenTelemetry and modern observability standards Strong problem ...

Advanced network troubleshooting skills. •2+ years of routing protocols (OSPF, BPG) •Scripting for automation (Python, Bash) •Familiarity with ITSM, Agile methodologies and tools eg ServiceNow, Jira. #LI-EU Job Qualifications Job Qualifications •Bachelors Degree in Electrical Engineering (Relevant experience will be considered ...

operations within a law firm Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure ...

EntraID, Azure, Teams, and Intune. * Experience with PowerShell scripting and M365 security/compliance tools. * Familiarity with ITIL practices and service management tools (e.g., ServiceNow). * Broad expertise in on-premise and cloud-based infrastructure and security technologies. * Understanding of cloud governance frameworks, including IAM, encryption, and compliance. * Broad expertise ...

Advanced network troubleshooting skills. •2+ years of routing protocols (OSPF, BPG) •Scripting for automation (Python, Bash) •Familiarity with ITSM, Agile methodologies and tools eg ServiceNow, Jira. ...

coordination across Change, Incident and Problem management – ideally working within a Legal, Insurance or Financial Service environment Experience with ITSM and tools such as ServiceNow, JIRA, Agile and Scrum CAB experience/Change Advisory Board ICP facilitation/Integrated Change Process - Run the calls and maintain reviews. Work with Infrastructure ...

Operations, consulting, or related technical roles Hands-on experience with observability platforms : Dynatrace, AppDynamics, Datadog Experience with AIOps/ITSM tools : BigPanda, Splunk ITSM, ServiceNow, or equivalent Expertise in Event Management and OpenTelemetry Strong knowledge of ITSM/ITIL frameworks and Enterprise Architecture principles Proven experience delivering solutions to large ...

Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting ...

Technology & Solution Selling Experience Candidate must have hands-on sales experience in at least two of the following, with working knowledge of the rest: ServiceNow (ITSM, CSM, FSM, HRSD – Implementation & Managed Services) Contact Centre Transformation [ Genesys Implementation (Cloud, CX,)] AI Implementation (GenAI solutions, automation, predictive analytics, AI-led transformation) Salesforce ...

Title: ServiceNow Developer Location: London (Hybrid/On-site as required) Contract Length: 6 Months Rate: Competitive (Inside/Outside IR35 - DOE) Overview: We are seeking an experienced ServiceNow Developer for a 6-month contract based in London. The role will focus on developing, configuring, and supporting ServiceNow applications … meet business requirements. Key Responsibilities: Design, develop, and configure ServiceNow solutions across core modules Build and maintain workflows, business rules, client scripts, UI policies, and integrations Collaborate with stakeholders to gather requirements and translate them into technical solutions Support platform enhancements, upgrades, and ongoing maintenance Troubleshoot and resolve ServiceNow-related ...

capabilities across strategy, technology, design, engineering and business operations. They are looking to bring in Transformation consultants to help to grow and drive their ServiceNow practice. This is a unique opportunity to be part of a forward-thinking team, shaping the future of work by delivering solutions that address today … challenges and anticipate tomorrow's needs. Your new role As a ServiceNow Transformation Consultant, you will work closely with a variety of organisations to understand their business needs, optimise HR processes and deliver tailored ServiceNow HRSD capabilities that improve operational efficiency and elevate employee engagement across the lifecycle. You will ...

summary We are seeking a highly capable Lead Product Manager - ServiceNow to lead and shape the development and operation of the ServiceNow platform across UKHSA. This is a senior leadership position within the Digital and Data Directorate, responsible not only for the vision and evolution of the ServiceNow product … Head of Digital Product Delivery. Main duties of the job The main duties will include: Define and own the strategic roadmap for the ServiceNow platform across the agency. Lead prioritisation and backlog management for all ServiceNow initiatives, ensuring alignment with strategic objectives. Act as a senior point of engagement ...

Shape the future of employee experience with ServiceNow! We're looking for a ServiceNow HRSD Developer who's passionate about building intuitive, secure, and scalable HR solutions that truly improve the employee experience. In this role, you'll use the power of the ServiceNow platform to simplify HR processes, modernise … transitions. You'll work closely with HR leaders, architects, and delivery teams to turn real business challenges into elegant technical solutions, all while following ServiceNow best practices and contributing to a growing, forward-thinking platform. What You'll Be Doing Build impactful HRSD solutions Design, configure, and enhance ServiceNow ...