1 to 25 of 798 ServiceNow Jobs in London

role within an enterprise-level servicemanagement or IT support environment. Comprehensive understanding of ITIL practices,particularly Incident, Problem, Change, and Service Level Management. Demonstrable experience using ITSM tools (e.g.,ServiceNow, Zendesk, Jira Service Management, Freshdesk). Excellent analytical and problem-solving skills,with experience conducting root-cause analyses and recommending effectivesolutions. Strong technical background with proficiency incommon enterprise technologies (Microsoft More ❯

solutions, dedicated to helping businesses streamline their processes and enhance customer experiences. They are launching a new product offering focused on CRM workflows, and we are seeking a skilled ServiceNow Developer to join our dynamic team. Job Summary: As a ServiceNow Developer specializing in Customer Service Management (CSM), you will be responsible for designing, developing, and implementing solutions that improve … our CRM workflows. You will work closely with stakeholders to understand their requirements, translate them into technical specifications, and ensure seamless integration within the ServiceNow platform. Key Responsibilities: - Collaborate with business analysts and stakeholders to gather and document requirements for CRM workflows. - Design, develop, and implement ServiceNow CSM modules and applications to support business processes. - Customize ServiceNow platform features, including … user guides, and release notes. - Conduct unit testing and participate in system integration testing to ensure the quality and functionality of developed solutions. - Troubleshoot and resolve issues related to ServiceNow applications and integrations. - Provide ongoing support and maintenance for existing CSM workflows and applications. - Stay updated on ServiceNow releases and best practices to recommend improvements and enhancements. Qualifications: - Bachelor's More ❯

integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities. The ServiceNow Application Developer Role We are seeking a skilled, detail-oriented, and self-driven ServiceNow Application Developer to join our team. The ideal candidate will be highly self-motivated and responsible … for daily interactions with business stakeholders to fully understand needs and deliver quality solutions using the ServiceNow platform. This role requires a deep understanding of ServiceNow capabilities, best practices, strong problem-solving skills, creative solution building, and the ability to work collaboratively across departments. What makes this role interesting? Platform Development and Configuration: Implement and maintain features in ITSM, ITOM … KPIs for actionable insights. User Support and Training: Act as L3 escalation support, write technical documentation, define user interfaces, assist in testing, and create training materials. Stay updated with ServiceNow developments and share knowledge with the team. Governance and Compliance: Ensure compliance with ITSM best practices and maintain documentation of processes, configurations, and workflows. Impact of Your Role Become a More ❯

My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the design, development, and ongoing … Ensure that software designs align with business requirements and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in … as a Technical Lead in the insurance industry having implemented scalable, resilient, and secure solutions within the Underwriting and Rating domain. Experience of building Underwriting Workbench applications on a ServiceNow product is strongly preferred. Experience in implementing and overall knowledge of insurance/reinsurance specific business applications such as Policy Administration System suites, Quote & Bind Portals, Claims Management systems. Experience More ❯

My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the design, development, and ongoing … Ensure that software designs align with business requirements and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in … as a Technical Lead in the insurance industry having implemented scalable, resilient, and secure solutions within the Underwriting and Rating domain. Experience of building Underwriting Workbench applications on a ServiceNow product is strongly preferred. Experience in implementing and overall knowledge of insurance/reinsurance specific business applications such as Policy Administration System suites, Quote & Bind Portals, Claims Management systems. Experience More ❯

Social network you want to login/join with: ServiceNow Application Developer, London col-narrow-left Client: Qlik Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 170777ee16d9 Job Views: 7 Posted: 25.06.2025 Expiry Date: 09.08.2025 col-wide Job Description: Description What makes us Qlik? A Gartner Magic Quadrant Leader for … real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities. TheServiceNow Application DeveloperRole We are seeking a skilled, detail-oriented and self-driven ServiceNow Application Developer to join our team. The ideal candidate will be highly self-motivated and responsible for daily interaction with business stakeholders to fully understand needs and deliver quality solutions … using the ServiceNow platform. This role requires a deep understanding of ServiceNow capabilities, best practices, strong problem-solving skills, creative solution building, and the ability to work collaboratively with various departments. What makes this role interesting? Integration and Reporting:Monitor system performance and take proactive measures to optimize performanceManage existing, as well as build and maintain platform integrations with other More ❯

Social network you want to login/join with: ServiceNow Developer - SC Eligible, London col-narrow-left Client: Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 7583edb7d678 Job Views: 3 Posted: 02.06.2025 Expiry Date: 17.07.2025 col-wide Job Description: Job Title : ServiceNow Developer - SC Eligible Location : Flexible (Blend of company offices … work) Remuneration : Salary of up to £85, per annum Responsibilities : Be the driving force behind the technical implementation of Service Management and Service Integration and Management solutions using the ServiceNow Platform for our clients. Collaborate with a dedicated team to co-design and develop innovative ServiceNow applications, solutions, and services. Take ownership of complex business requirements and see them through … to completion with the assistance of the ServiceNow Business Analyst. Utilise your technical expertise to optimise and ensure compliance when IT organisations employ the ServiceNow Platform. Demonstrate your strong attention to detail and communicate effectively both in writing and verbally. Work in an Agile/Scrum environment and contribute to estimating release effort. Apply your knowledge of relational databases and More ❯

over 15,000 users worldwide. An exciting opportunity has arisen for a BI Developer to play a key role within their shared service IT function, responsible for leveraging the ServiceNow platform and its ServiceNow Performance Analytics and ServiceNow Reporting modules to analyze the company's IT service management data and design meaningful reporting to support IT service reviews and continuous … service improvement. The ideal candidate should have a background in Business Intelligence, Data Analysis, Service Reviews, Reporting, and Analytics, ideally with ServiceNow and PowerBI experience, who can put together robust dashboards and actionable insights for effective stakeholder collaboration globally. Responsibilities ServiceNow reporting, IT Service Review collation/preparation & detailed tracking of continuous service Improvements across global office locations. Lead regular … IT service performance reviews with internal and external stakeholders using live data from ServiceNow. Build and maintain service performance dashboards and scorecards within ServiceNow and other tools. Analyze incident, request, change, and problem management trends to recommend service improvements. Work with ITSM teams to ensure accurate SLA tracking and OLA performance reporting within ServiceNow. Support the definition and implementation of More ❯

ServiceNow System Administrator and Developer Join to apply for the ServiceNow System Administrator and Developer role at Department for Environment, Food and Rural Affairs ServiceNow System Administrator and Developer 2 days ago Be among the first 25 applicants Join to apply for the ServiceNow System Administrator and Developer role at Department for Environment, Food and Rural Affairs Get AI-powered … London: £44,500 - £49,020 plus a digital capability supplement up to £13,073. In this role you will play a crucial part in looking after our ServiceNow platform, helping Defra with its objectives to protect the environment, support our world-leading food and farming industry and sustain a thriving rural economy. You will be responsible for the administration, development … configuration and maintenance of the ServiceNow platform, ensuring its optimal performance and alignment with business need s.You will use your expertise to integrate ServiceNow with other enterprise systems to streamline workflows and data sharing, as well as providing ongoing support and training to ensure effective use of the ServiceNow platform across the organisation. So if you are looking for a More ❯

we provide a great place to come to work each day to pursue your passions. The Challenge: Take-Two Interactive is looking for a responsive, analytical, and enthusiastic Senior ServiceNow Engineer for expert execution of platform implementations and focused on optimizing business value. The senior role involves collaborating with partners, actively engaging team members, and contributing to strategic platform enhancements … various points of view in their technical approach and actively identify self-improvement and cross-training opportunities What You’ll Take On: Design, develop, and test new and existing ServiceNow solutions. Accountable for development, end-to-end deployment, and go-to-production targets. Engage with team members and management in evaluating out-of-the-box ServiceNow tools and products. Coordinate … and external meetings independently. Create technical artifacts for internal IT teams. Compile migration runbooks for major implementations, including complex enhancements and new features. Contribute to all aspects of the ServiceNow upgrade cycle, including remediation and plugin/application activation/upgrades. Operate comfortably in an agile development environment. What You Bring: 3+ years of hands-on, end-to-end application More ❯

critical systems Operations & Technical Support Ensure 24/7 reliability of servers, networks, and endpoints (Windows/macOS) Lead Tier 2/3 support, incident management, and ITSM processes (ServiceNow/Jira/Slack) Collaborate on DevOps initiatives: CI/CD (Jenkins/Terraform), containers (Docker/K8s), and monitoring (Grafana/Prometheus) Employee Lifecycle & Security Automate onboarding/offboarding … degree in Computer Science, Engineering, or a related field 3+ years in IT operations/systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU More ❯

critical systems Operations & Technical Support Ensure 24/7 reliability of servers, networks, and endpoints (Windows/macOS) Lead Tier 2/3 support, incident management, and ITSM processes (ServiceNow/Jira/Slack) Collaborate on DevOps initiatives: CI/CD (Jenkins/Terraform), containers (Docker/K8s), and monitoring (Grafana/Prometheus) Employee Lifecycle & Security Automate onboarding/offboarding … degree in Computer Science, Engineering, or a related field 3+ years in IT operations/systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU More ❯

Customer Support related role Experience of working with 3rd party service providers Understanding of Core Service Management concepts - Incident & Problem Management, Change Management, Request Fulfilment etc. Experience of using ServiceNow and any other ITSM tools. Experience of Windows .Net Framework, including VB.Net, C#, ASP.Net Experience in Transact-SQL/MS SQL Server, Visual Studio 2015+ Proficiency in writing SQL, stored More ❯

ServiceNow Developer - Consultant Department: IT Business Core Systems Employment Type: Fixed Term - Full Time Location: Head Office, London Description The role will be working with the Service Delivery Manager to develop ServiceNow with a focus on ITSM/ITAM modules. Key Responsibilities Develop and deploy ServiceNow workflows and automation using Azure spokes and Integration. Hub to improve operational efficiency and … the CMDB, including CI class creation/modification and relationship mapping to ensure data integrity and support ITSM processes like Problem Management. Develop custom applications and modules within the ServiceNow platform to meet evolving business requirements. Design and implement Service Catalog items, approval workflows, and request management processes. Provide technical expertise on the capabilities and limitations of the ServiceNow platform … recommend best-practice solutions. Develop and configure the Change Enablement module in alignment with ITIL practices and business requirements. Skills, Knowledge and Expertise Proven hands-on development experience in ServiceNow, including scripting (JavaScript), flow design, and custom application development. Strong understanding of ServiceNow core modules: Service Catalog, Request Management, Change Management, and CMDB. Experience working with IntegrationHub and Azure spokes More ❯

users worldwide. An exciting opportunity has arisen for an IT Business Analyst (BA) to play a key role within their shared service IT function, responsible for leveraging the ServiceNow platform and its ServiceNow Performance Analytics and ServiceNow Reporting modules to analyze the company's IT service management data and design meaningful reporting to support IT service reviews and continuous service … improvement. The ideal candidate should have a background in IT Business Analysis, Service Reviews, Reporting, and Analytics, ideally with ServiceNow and PowerBI experience, who can put together robust dashboards and actionable insights for effective stakeholder collaboration globally. Responsibilities ServiceNow reporting, IT Service Review collation/preparation & detailed tracking of continuous service Improvements across global office locations. Lead regular IT service … performance reviews with internal and external stakeholders using live data from ServiceNow. Build and maintain service performance dashboards and scorecards within ServiceNow and other tools. Analyze incident, request, change, and problem management trends to recommend service improvements. Work with ITSM teams to ensure accurate SLA tracking and OLA performance reporting within ServiceNow. Support the definition and implementation of corrective and More ❯

over 15,000 users worldwide. An exciting opportunity has arisen for an Data Analyst to play a key role within their shared service IT function, responsible for leveraging the ServiceNow platform and its ServiceNow Performance Analytics and ServiceNow Reporting modules to analyze the company's IT service management data and design meaningful reporting to support IT service reviews and continuous … service improvement. The ideal candidate should have a background in Data Analysis, Service Reviews, Reporting, and Analytics, ideally with ServiceNow and PowerBI experience, who can put together robust dashboards and actionable insights for effective stakeholder collaboration globally. Responsibilities ServiceNow reporting, IT Service Review collation/preparation & detailed tracking of continuous service Improvements across global office locations. Lead regular IT service … performance reviews with internal and external stakeholders using live data from ServiceNow. Build and maintain service performance dashboards and scorecards within ServiceNow and other tools. Analyze incident, request, change, and problem management trends to recommend service improvements. Work with ITSM teams to ensure accurate SLA tracking and OLA performance reporting within ServiceNow. Support the definition and implementation of corrective and More ❯

Select how often (in days) to receive an alert: ServiceNow Delivery Consultant/Developer Location: UK - Mobile England Job-ID: 213496 Contract type: Standard Business Unit: ServiceNow Life on the team As a Service Delivery Consultant, you'll be engaged at customer level in delivering support for ServiceNow through all phases of its lifecycle. You'll have the opportunity to … Consultant's ability to work with the wider Service Delivery team and key customer stakeholders in order to support, enhance (through development), manage and maintain a large number of ServiceNow environments. You'll be an integral part of the team, helping us move forward during a period of growth whilst assisting with defining new support offerings to take to market … and ensuring our current offerings remain relevant to our customer base. What you'll do Deliver and support high-quality ServiceNow solutions, offering expert guidance across the Now Platform. Ensure adherence to coding and design standards, contribute to documentation, and support knowledge transfer. Troubleshoot complex issues, manage escalations, and maintain strong communication with customers and internal teams. Mentor colleagues in More ❯

in integration and governance solutions that work with diverse data sources. Our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities. The ServiceNow Application Developer Role We are seeking a skilled, detail-oriented, and self-driven ServiceNow Application Developer to join our team. The ideal candidate will be highly self-motivated and responsible … for daily interactions with business stakeholders to understand needs and deliver quality solutions using the ServiceNow platform. This role requires a deep understanding of ServiceNow capabilities, best practices, strong problem-solving skills, creative solution building, and the ability to work collaboratively across departments. What makes this role interesting? Platform Development and Configuration: Implement and maintain features in ITSM, ITOM, CMDB … actionable insights. User Support and Training: Act as L3 support for complex issues, write technical documentation, define user interfaces, assist with testing, and develop training materials. Stay updated with ServiceNow developments and share knowledge with the team. Governance and Compliance: Ensure compliance with ITSM best practices, maintain documentation of processes, configurations, and workflows. Here’s how you’ll be making More ❯

ServiceNow Solution Architect - Hybrid Working Our client, a global Insurance broker, are currently looking to hire an ServiceNow Solution Architect with key skills in ServiceNow and CMDB. This role would be hybrid working with the client site based in London. In this role you will provide architecture and technical leadership and own day-to-day management of architecture activities and … M365 Services (SharePoint, Teams, Exchange Online). Strong technical skills in defining and systems and technology solution architecture using Salesforce technologies (e.g. Salesforce Lightning PaaS for application development) and ServiceNow Strong technical skills in Enterprise-grade integration architecture including modern RESTful API approaches and traditional file transfer, messaging, web services and ESB approaches Good technical skills and awareness of enterprise More ❯

About the job you're considering The ServiceNow Platform Implementation Solution Specialist is a technical and strategic role within Digital Customer Experience's (DCX) Business Technology practice in the UK. This role focuses on developing, customizing, and integrating ServiceNow solutions to enhance Customer Experience, Technology Experience, and Employee Experience. It requires a strong understanding of what drives excellent customer experiences … sales, and commerce perspectives, as well as how great employee experiences are built around key moments such as onboarding, daily work, and talent development. The role also involves leveraging ServiceNow's platform to enable seamless workflows that optimize productivity and satisfaction for both customers and employees. Your role Technical Development - Design and develop solutions for ServiceNow workflow applications, including: Customer … Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM) Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery User Experience - Utliise ServiceNow's Experience Layer components to build modern, intuitive user interfaces Configure and enhance the Next Experience UI for tailored and seamless interactions Use UI Builder and Service Portal to deliver More ❯

of technology. You will be involved in all technical aspects of the implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have a thorough knowledge of the ServiceNow Platform, and the technologies used within it to achieve your development deliverables in line with business requirements. … immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications, solutions, and Services as required. Take ownership of defined complex business requirements and … work on them to completion with the support of the ServiceNow Business Analyst. Assist the ServiceNow Business Analyst in estimating the release level of effort. Leverage your extensive technical knowledge to ensure optimization, and compliance when IT Organizations use the ServiceNow Platform. You can bring your whole self to work. At Capgemini, striving for equity, diversity, and inclusion is part More ❯

we provide a great place to come to work each day to pursue your passions. The Challenge: Take-Two Interactive is looking for a responsive, analytical, and enthusiastic Senior ServiceNow Engineer for expert execution of platform implementations and focused on optimizing business value. The senior role involves collaborating with partners, actively engaging team members, and contributing to strategic platform enhancements … various points of view in their technical approach and actively identify self-improvement and cross-training opportunities What You’ll Take On: Design, develop, and test new and existing ServiceNow solutions. Accountable for development, end-to-end deployment, and go-to-production targets. Engage with team members and management in evaluating out-of-the-box ServiceNow tools and products. Coordinate … and external meetings independently. Create technical artifacts for internal IT teams. Compile migration runbooks for major implementations, including complex enhancements and new features. Contribute to all aspects of the ServiceNow upgrade cycle, including remediation and plugin/application activation/upgrades. Operate comfortably in an agile development environment. What You Bring: 3+ years of hands-on, end-to-end application More ❯

critical systems Operations & Technical Support Ensure 24/7 reliability of servers, networks, and endpoints (Windows/macOS) Lead Tier 2/3 support, incident management, and ITSM processes (ServiceNow/Jira/Slack) Collaborate on DevOps initiatives: CI/CD (Jenkins/Terraform), containers (Docker/K8s), and monitoring (Grafana/Prometheus) Employee Lifecycle & Security Automate onboarding/offboarding … degree in Computer Science, Engineering, or a related field 3+ years in IT operations/systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU More ❯

teams across time zones is beneficial. Technology Exposure: Microsoft Azure, Windows Server, VDI Infrastructure. Active Directory, Intune, Exchange, Office 365. Patching, vulnerability, and certificate management. Traditional and cloud networking. ServiceNow, JIRA, Confluence. Standards like TOGAF, ArchiMate are beneficial. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates regardless of race, gender, age, religion, disability, ancestry, citizenship, veteran More ❯

service availability (Password reset, troubleshooting, maintenance) Ownership of Incidents, Service Requests, Problems and Change Requests Windows build and deployment tools, such as MDT, Autopilot Manage tickets via ITSM software ServiceNow Troubleshoot RDS issues Troubleshooting Outlook, including problems connecting to Exchange/Office 365 Deploy application/system changes in accordance with the change management process Resolving all technical problems within More ❯