1 to 25 of 207 ServiceNow Jobs in London

over 15,000 users worldwide. An exciting opportunity has arisen for a BI Developer to play a key role within their shared service IT function, responsible for leveraging the ServiceNow platform and its ServiceNow Performance Analytics and ServiceNow Reporting modules to analyze the company's IT service management data and design meaningful reporting to support IT service reviews and continuous … service improvement. The ideal candidate should have a background in Business Intelligence, Data Analysis, Service Reviews, Reporting, and Analytics, ideally with ServiceNow and PowerBI experience, who can put together robust dashboards and actionable insights for effective stakeholder collaboration globally. Responsibilities ServiceNow reporting, IT Service Review collation/preparation & detailed tracking of continuous service Improvements across global office locations. Lead regular … IT service performance reviews with internal and external stakeholders using live data from ServiceNow. Build and maintain service performance dashboards and scorecards within ServiceNow and other tools. Analyze incident, request, change, and problem management trends to recommend service improvements. Work with ITSM teams to ensure accurate SLA tracking and OLA performance reporting within ServiceNow. Support the definition and implementation of More ❯

My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the design, development, and ongoing … Ensure that software designs align with business requirements and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in … as a Technical Lead in the insurance industry having implemented scalable, resilient, and secure solutions within the Underwriting and Rating domain. Experience of building Underwriting Workbench applications on a ServiceNow product is strongly preferred. Experience in implementing and overall knowledge of insurance/reinsurance specific business applications such as Policy Administration System suites, Quote & Bind Portals, Claims Management systems. Experience More ❯

My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the design, development, and ongoing … Ensure that software designs align with business requirements and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in … as a Technical Lead in the insurance industry having implemented scalable, resilient, and secure solutions within the Underwriting and Rating domain. Experience of building Underwriting Workbench applications on a ServiceNow product is strongly preferred. Experience in implementing and overall knowledge of insurance/reinsurance specific business applications such as Policy Administration System suites, Quote & Bind Portals, Claims Management systems. Experience More ❯

users worldwide. An exciting opportunity has arisen for an IT Business Analyst (BA) to play a key role within their shared service IT function, responsible for leveraging the ServiceNow platform and its ServiceNow Performance Analytics and ServiceNow Reporting modules to analyze the company's IT service management data and design meaningful reporting to support IT service reviews and continuous service … improvement. The ideal candidate should have a background in IT Business Analysis, Service Reviews, Reporting, and Analytics, ideally with ServiceNow and PowerBI experience, who can put together robust dashboards and actionable insights for effective stakeholder collaboration globally. Responsibilities ServiceNow reporting, IT Service Review collation/preparation & detailed tracking of continuous service Improvements across global office locations. Lead regular IT service … performance reviews with internal and external stakeholders using live data from ServiceNow. Build and maintain service performance dashboards and scorecards within ServiceNow and other tools. Analyze incident, request, change, and problem management trends to recommend service improvements. Work with ITSM teams to ensure accurate SLA tracking and OLA performance reporting within ServiceNow. Support the definition and implementation of corrective and More ❯

over 15,000 users worldwide. An exciting opportunity has arisen for an Data Analyst to play a key role within their shared service IT function, responsible for leveraging the ServiceNow platform and its ServiceNow Performance Analytics and ServiceNow Reporting modules to analyze the company's IT service management data and design meaningful reporting to support IT service reviews and continuous … service improvement. The ideal candidate should have a background in Data Analysis, Service Reviews, Reporting, and Analytics, ideally with ServiceNow and PowerBI experience, who can put together robust dashboards and actionable insights for effective stakeholder collaboration globally. Responsibilities ServiceNow reporting, IT Service Review collation/preparation & detailed tracking of continuous service Improvements across global office locations. Lead regular IT service … performance reviews with internal and external stakeholders using live data from ServiceNow. Build and maintain service performance dashboards and scorecards within ServiceNow and other tools. Analyze incident, request, change, and problem management trends to recommend service improvements. Work with ITSM teams to ensure accurate SLA tracking and OLA performance reporting within ServiceNow. Support the definition and implementation of corrective and More ❯

Customer Support related role Experience of working with 3rd party service providers Understanding of Core Service Management concepts - Incident & Problem Management, Change Management, Request Fulfilment etc. Experience of using ServiceNow and any other ITSM tools. Experience of Windows .Net Framework, including VB.Net, C#, ASP.Net Experience in Transact-SQL/MS SQL Server, Visual Studio 2015+ Proficiency in writing SQL, stored More ❯

like Dynatrace , Azure Application Insights , or similar platforms. Ability to use monitoring data to enhance application performance and user experience. Tools & Processes: Proficient with service and change management platforms: ServiceNow , JIRA Service Desk , Azure DevOps . Experienced in bug tracking, documentation, and change workflows. Proven people management, mentoring, and performance development experience. Proven ability to work cross-functionally with IT More ❯

Select how often (in days) to receive an alert: ServiceNow Delivery Consultant/Developer Location: UK - Mobile England Job-ID: 213496 Contract type: Standard Business Unit: ServiceNow Life on the team As a Service Delivery Consultant, you'll be engaged at customer level in delivering support for ServiceNow through all phases of its lifecycle. You'll have the opportunity to … Consultant's ability to work with the wider Service Delivery team and key customer stakeholders in order to support, enhance (through development), manage and maintain a large number of ServiceNow environments. You'll be an integral part of the team, helping us move forward during a period of growth whilst assisting with defining new support offerings to take to market … and ensuring our current offerings remain relevant to our customer base. What you'll do Deliver and support high-quality ServiceNow solutions, offering expert guidance across the Now Platform. Ensure adherence to coding and design standards, contribute to documentation, and support knowledge transfer. Troubleshoot complex issues, manage escalations, and maintain strong communication with customers and internal teams. Mentor colleagues in More ❯

Familiarity with Project and Financial Management Software such as Microsoft Project, JIRA, Salesforce, PeopleSoft, Trello Understanding of Service Management best practice - ITIL Operational use of ITSM Products such as ServiceNow, Remedy, Confluence, FreshWorks Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy More ❯

Job Title: NPPV3 & SC Cleared Senior ServiceNow Architect Location: London - 80% Remote 20% On site Salary/Rate: £550 - 600 per day Start Date: 14/07/2025 Job Type: Contract till end of year Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for an active … SC & NPPV3 Cleared Senior ServiceNow Architect to join their team for an initial 5 month contract. Job Responsibilities/Objectives Collaborate with suppliers, client teams, and stakeholders. Strong communication and stakeholder engagement Ability to lead and mentor technical teams Facilitate sign-off by aligning with business units and technical teams. Required Skills/Experience The ideal candidate will have the … following: Understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON ServiceNow Developer certification is a plus Experience with other ITSM software (BMC Remedy ITSM, HP, Landesk, etc.) Experience with orchestration tools (ex. HP Operations Orchestrator, BMC Atrium Orchestrator) Micro-services architecture knowledge, enterprise integration More ❯

a community of over 500+ global VIP employees. Maintaining an excellent standard of support and building relationships with key execs/PAs. Managing tickets via the service management tool ServiceNow regularly updating incidents. Set up and maintain laptops, desktops, mobile devices, and peripheral equipment for executives. Mobile device support and advanced troubleshooting skills (Apple & Android technologies). Proactively identify potential … Microsoft products, Microsoft Office365 and Windows versions. Familiarity and comfort in using web conferencing, collaboration tools, and applications such as Microsoft Teams, Zoom, WhatsApp, Cisco Webex etc. Knowledge of ServiceNow or other ITSM along with ticket management best practices. Skills IT industry experience + past VIP/Exec support Microsoft Windows Microsoft Office O365 ServiceNow ITSM Microsoft Teams Video Conferencing More ❯

a community of over 500+ global VIP employees. Maintaining an excellent standard of support and building relationships with key execs/PAs. Managing tickets via the service management tool ServiceNow regularly updating incidents. Set up and maintain laptops, desktops, mobile devices, and peripheral equipment for executives. Mobile device support and advanced troubleshooting skills (Apple & Android technologies). Proactively identify potential … Microsoft products, Microsoft Office365, and Windows versions. Familiarity and comfort in using web conferencing, collaboration tools, and applications such as Microsoft Teams, Zoom, WhatsApp, Cisco Webex etc. Knowledge of ServiceNow or other ITSM along with ticket management best practices. Skills IT industry experience + past VIP/Exec support Microsoft Windows Microsoft Office O365 ServiceNow ITSM Microsoft Teams Video Conferencing More ❯

with a problem-solving mindset. Exposure to Azure AD and endpoint management tools (e.g., Intune) is a plus. Familiarity with ITIL-based service delivery and ticketing systems (e.g., Jira, ServiceNow) is advantageous. If you're a reliable and enthusiastic Desktop Support Engineer looking to grow in a forward-thinking IT team, we’d love to hear from you More ❯

with a problem-solving mindset. Exposure to Azure AD and endpoint management tools (e.g., Intune) is a plus. Familiarity with ITIL-based service delivery and ticketing systems (e.g., Jira, ServiceNow) is advantageous. If you're a reliable and enthusiastic Desktop Support Engineer looking to grow in a forward-thinking IT team, we’d love to hear from you More ❯

preference to studies in Computer Science, Software Engineering, or a related field. Certifications in ITIL v4, PMP, SAFe or cloud certifications (AWS, Azure, GCP) plus experience with tools like ServiceNow, Azure DevOps, JIRA or equivalent would be a distinct advantage. Familiarity with IT Service Management (ITSM) frameworks and process automation within shared service environments and knowledge of digital security best More ❯

Join Ten10 as a Technical Test Consultant ServiceNow Job Type: Permanent Location: London (Hybrid working with occasional client travel) Looking for your next challenge? At Ten10 , were transforming how businesses deliver quality software, and were looking for a passionate Technical Test Consultant to join our growing team. If youre a skilled developer with a love for testing and problem-solving … work and life. About the Role This is more than just a jobits an opportunity to lead, innovate, and grow. As a Technical Test Consultant , youll: Implement automation for ServiceNow modules using the Automated Test Framework (ATF) on the ServiceNow instance for core modules and Service Catalogs. Implement in-sprint automation for changes or enhancements to any modules, changes to … using ATF . Work with our clients to implement cutting-edge automation frameworks and testing solutions. Essential Skills & Experience: Eligibility for SC clearance . Experience of implementing automation for ServiceNow modules using the Automated Test Framework (ATF). Significant experience in Agile environments (e.g., SCRUM, Kanban). Proven expertise in automation testing Strong knowledge of integration testing and automation frameworks More ❯

months ending December 2024 totaled $13.8 billion. The QA & Business Analyst (BA) will combine both technical and analytical skills to provide testing services to systems, primarily developed in servicenow, SAP technologies. The QA & Business Analyst (BA) will be a member of the Quality Assurance team working closely with the development teams, and other areas of IT to address operational challenges … evolving business needs and ensure that strategic goals are met. SCOPE OF SERVICES AND WORK Quality Assurance: Define, prepare, and execute test strategies and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and user acceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root … with project managers, developers, and QA teams to ensure delivery aligns with regulatory and operational expectations. Support gap analysis, impact assessments, and end-to-end process mapping for SAP-servicenow related changes. Ensure traceability of requirements through testing and implementation. IMPLEMENTATION ARRANGEMENTS The Quality Assurance (QA) Analyst will work under the direct supervision of and report to the ADM and More ❯

months ending December 2024 totaled $13.8 billion. The QA & Business Analyst (BA) will combine both technical and analytical skills to provide testing services to systems, primarily developed in servicenow, SAP technologies. The QA & Business Analyst (BA) will be a member of the Quality Assurance team working closely with the development teams, and other areas of IT to address operational challenges … evolving business needs and ensure that strategic goals are met. SCOPE OF SERVICES AND WORK Quality Assurance: Define, prepare, and execute test strategies and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and user acceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root … with project managers, developers, and QA teams to ensure delivery aligns with regulatory and operational expectations. Support gap analysis, impact assessments, and end-to-end process mapping for SAP-servicenow related changes. Ensure traceability of requirements through testing and implementation. IMPLEMENTATION ARRANGEMENTS The Quality Assurance (QA) Analyst will work under the direct supervision of and report to the ADM and More ❯

offices when required. Key Experience We're Looking For: Solid experience in a technical operations, IT service delivery, or service desk leadership role. Good knowledge of ITSM platforms (e.g. ServiceNow, Freshservice, Jira, ManageEngine). Familiar with core Microsoft technologies - including Office 365, Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident More ❯

agreed Service Levels. Provide phone support. Escalate as appropriate to ensure a prompt restoration of service arranging for the relevant team to address and resolve Incidents. Work with the ServiceNow team to ensure that everyone is using the platform as efficiently as possible and that users can interact with IT with ease Identify trends of issues and where necessary create More ❯

ServiceNow Software Developer Hybrid: Central London HQ - 2/3 Days a Week Onsite Duration: 6 Months Initial + Further Extensions Rate: £550 - £650 Inside IR35 We are seeking an experienced ServiceNow Portal Developer. You will design and deliver scalable, secure, and high-performing solutions. In this role, you will collaborate with clients, develop Service Portal components, and integrate them … with various systems. Key Responsibilities: Develop and customize ServiceNow Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow scripting. Extend portal functionality with ServiceNow APIs and integrations. Ensure responsive, user-friendly design and best practices. Work with cross-functional teams to integrate the portal with ServiceNow modules and external systems. Conduct testing, troubleshoot issues, and support end … users. Contribute to best practices, innovation, and technical problem-solving. Required Skills & Experience: Hands-on experience in ServiceNow Service Portal development. Strong web development skills (HTML, CSS, JavaScript, jQuery). Expertise in ServiceNow development, including scripts, UI policies, workflows, and integrations. Experience with AngularJS or modern JavaScript frameworks. Strong problem-solving, collaboration, and communication skills. Knowledge of Agile methodologies, CI More ❯

ServiceNow Analyst (CMDB focus) - CONTRACT/REMOTE/6 MONTHS Remote with occasional travel to central London. (not expensed) £500-600 per day Inside IR35 ASAP interviews, ASAP start 6 month contract with opportunity of extension. Position Overview: My client is seeking an experienced ServiceNow analyst to join their Cyber Security Maturity Programme. The role centres on assisting to implement … the implementation of service mapping to establish clear relationships between business services and underlying infrastructure • Identify and build business applications from discovered/ingested Asset data and mature a ServiceNow-Splunk integration for enhanced security monitoring and incident response. • Configure and enhance ServiceNow SIR and SecOps modules to support CSOC incident response and Vulnerability Management capability. • Develop and maintain documentation … Groups • Establish and maintain relationships between business capabilities, technical services and supporting infrastructure using CSDM best practices • Create and manage service portfolio definitions aligned with business outcomes Technical Skills • ServiceNow Platform & Applications • Service Mapping and Application Service Management • Service Graph Connectors and CI Class Manager • Top-down and bottom-up service mapping approaches • CSDM framework implementation and governance • Business Application More ❯

ServiceNow Analyst (CMDB focus) - CONTRACT/REMOTE/6 MONTHS Remote with occasional travel to central London. (not expensed) £(Apply online only) per day Inside IR35 ASAP interviews, ASAP start 6 month contract with opportunity of extension. Position Overview: My client is seeking an experienced ServiceNow analyst to join their Cyber Security Maturity Programme. The role centres on assisting to … the implementation of service mapping to establish clear relationships between business services and underlying infrastructure • Identify and build business applications from discovered/ingested Asset data and mature a ServiceNow-Splunk integration for enhanced security monitoring and incident response. • Configure and enhance ServiceNow SIR and SecOps modules to support CSOC incident response and Vulnerability Management capability. • Develop and maintain documentation … Groups • Establish and maintain relationships between business capabilities, technical services and supporting infrastructure using CSDM best practices • Create and manage service portfolio definitions aligned with business outcomes Technical Skills • ServiceNow Platform & Applications • Service Mapping and Application Service Management • Service Graph Connectors and CI Class Manager • Top-down and bottom-up service mapping approaches • CSDM framework implementation and governance • Business Application More ❯

We are seeking a skilled and motivated ServiceNow Developer to join our team, supporting the delivery of high-quality ServiceNow solutions across a range of public and private sector projects. Working closely with a Lead Technical Consultant and experienced team members, you'll be responsible for developing and configuring solutions in line with agreed user stories, using established standards and … platform best practices. This is a great opportunity for someone with hands-on ServiceNow experience who wants to contribute to meaningful transformation initiatives while continuing to grow their skills through professional development and collaborative delivery. Methods Methods is an established £100m Digital Transformation company, part of the Alten Group, which over the last 30+ years has provided innovative business and … models. The company is a national leader in combining user-centred digital service design with cloud-based open architecture and modern technology services. Configuration and Development - Deliver high-quality ServiceNow configurations and customisations aligned with assigned user stories and platform best practices. Design Participation - Contribute technical insight during story refinement and solution design discussions, helping ensure technical feasibility and early More ❯

values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT to allow for an … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience More ❯