1 to 25 of 145 ServiceNow Jobs in London

ServiceNow HR Manager - London/Hybrid (ServiceNow HR Manager, ServiceNow HR Consultant, HRSD, Consultancy, HR, Technical Implementation, Functional Consultant, Stakeholder Management, ServiceNow HR Manager, ServiceNow HR Consultant) Our client is a global innovator and world leader with one of the most recognisable names within technology. They are looking for an experienced ServiceNow HR Manager with significant experience leading and supporting … ServiceNow HR implementations including, planning, architecting, designing, building, and testing models/reports. You will be tasked with combining your knowledge of industry leading practice of available ServiceNow products and functionality to develop and deliver end to end solutions. We are seeking a ServiceNow HR Manager, capable of leading ServiceNow implementations, playing a leading role in client meetings, facilitating workshops … implementation. You will have exceptional client delivery/consulting skills and who can drive business development, contribute to people development and help to promote and grow the company's ServiceNow practice both internally and externally. The successful candidate will have strong application knowledge of ServiceNow technology and implementation, possess excellent stakeholder management skills and the knowledge/experience of consulting More ❯

About the role: The ServiceNow Architect will oversee the technical implementation of ServiceNow for Fusion customers. As part of the Fusion professional Service team they will be expected to act as the subject matter expert within Fusion and develop the skills of other Fusion employees. They will also assist in the development of standard services offering that Fusion will sell … in the market. Main Duties & Responsibilities: ServiceNow Implementation: oManage the implementation of ServiceNow implementations to deliver outcomes and value to customer. o Understand customer requirements and translate these into ServiceNow design to deliver outcomes and value for the customer. o Provide ServiceNow best practice implementation guidance for the customer and Fusion delivery team. o Own the technical design for the … implementation of the ServiceNow platform based on ServiceNow and industry best practice. Technical Leadership o Coach and develop more junior Fusion employees in ServiceNow technology and best practices. o Develop Fusion standard methodologies and approach to ServiceNow implementation based on Fusion service methodologies. o Maintain certification in ServiceNow products in ITSM and related products. Experience: Minimum of 7 years of More ❯

ServiceNow Administrator Platform Refresh Project SC Clearance Required Were seeking an experienced ServiceNow Administrator to support and deliver a major ServiceNow platform refresh project. This is a hands-on technical role, working closely with internal stakeholders and external partners to ensure a smooth, secure, and efficient refresh of the ServiceNow environment. You will play a key role in preparing, executing … and validating the platform upgrade, as well as implementing post-refresh optimizations and ensuring minimal disruption to business operations. Key Responsibilities Administer and maintain the ServiceNow platform during the refresh and upgrade cycle. Plan, coordinate, and execute the ServiceNow instance upgrade, ensuring compliance with best practices and governance standards. Manage clone, backup, and restore activities in preparation for the refresh. … processes and communicate upgrade timelines. Implement configuration and performance improvements post-refresh. Ensure security, access controls, and compliance remain intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (24+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and instance More ❯

ServiceNow Administrator – Platform Refresh Project – SC Clearance Required We’re seeking an experienced ServiceNow Administrator to support and deliver a major ServiceNow platform refresh project. This is a hands-on technical role, working closely with internal stakeholders and external partners to ensure a smooth, secure, and efficient refresh of the ServiceNow environment. You will play a key role in preparing … executing, and validating the platform upgrade, as well as implementing post-refresh optimizations and ensuring minimal disruption to business operations. Key Responsibilities Administer and maintain the ServiceNow platform during the refresh and upgrade cycle. Plan, coordinate, and execute the ServiceNow instance upgrade, ensuring compliance with best practices and governance standards. Manage clone, backup, and restore activities in preparation for the … processes and communicate upgrade timelines. Implement configuration and performance improvements post-refresh. Ensure security, access controls, and compliance remain intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (2–4+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and More ❯

ServiceNow Administrator – Platform Refresh Project – SC Clearance Required We’re seeking an experienced ServiceNow Administrator to support and deliver a major ServiceNow platform refresh project. This is a hands-on technical role, working closely with internal stakeholders and external partners to ensure a smooth, secure, and efficient refresh of the ServiceNow environment. You will play a key role in preparing … executing, and validating the platform upgrade, as well as implementing post-refresh optimizations and ensuring minimal disruption to business operations. Key Responsibilities Administer and maintain the ServiceNow platform during the refresh and upgrade cycle. Plan, coordinate, and execute the ServiceNow instance upgrade, ensuring compliance with best practices and governance standards. Manage clone, backup, and restore activities in preparation for the … processes and communicate upgrade timelines. Implement configuration and performance improvements post-refresh. Ensure security, access controls, and compliance remain intact throughout the project. Skills & Experience Proven experience as a ServiceNow Administrator (2–4+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and More ❯

Job Title: ServiceNow Technical Architect Manager/Associate Manager Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive Salary & Package (Dependent on Experience) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and … all of us.” – Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in … the world. The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to More ❯

AX 2012) in a global environment. Strong functional knowledge across multiple modules such as AP, AR, GL, Sales, Purchasing, Inventory, or Fixed Assets. Familiarity with ITSM tools such as ServiceNow or Jira. Understanding of ITIL fundamentals (Incident, Problem, Change). Ability to use Excel add-ins and basic SQL for data checks. Excellent communication skills and stakeholder management ability. Nice More ❯

AX 2012) in a global environment. Strong functional knowledge across multiple modules such as AP, AR, GL, Sales, Purchasing, Inventory, or Fixed Assets. Familiarity with ITSM tools such as ServiceNow or Jira. Understanding of ITIL fundamentals (Incident, Problem, Change). Ability to use Excel add-ins and basic SQL for data checks. Excellent communication skills and stakeholder management ability. Nice More ❯

services sector. Proven experience managing enterprise-scale releases in a regulated financial services environment. Strong knowledge of ITIL, release governance, and change management frameworks. Experience with ITSM tools (e.g., ServiceNow), CI/CD pipelines (e.g., Jenkins, Azure DevOps), and enterprise architecture platforms. Excellent leadership, communication, and stakeholder management skills. Understanding of regulatory and compliance standards relevant to banking (e.g., DORA More ❯

Job Title: ServiceNow Technical Architect/Developer Location: London, Manchester or Birmingham Level: Associate Manager/Specialist Salary: Competitive Salary & Package (Dependent on Experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of … all of us.” – Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in … the world. The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to More ❯

Proven leadership in a digital workplace, IT service, or application support team. Expertise in IT service management and driving service maturity. Experience with ITIL foundations, modern ITSM tools (e.g., ServiceNow), and application lifecycle management. Strong customer focus with experience in user engagement and business partnering. Skilled in M365, Azure, and workplace technology platforms. Ability to define goals, KPIs, and drive More ❯

Hands-on exposure to OS deployment, upgrades, and/or device refresh projects. Good understanding of Microsoft 365, Active Directory, and general device troubleshooting. Experience using ITSM ticketing tools (ServiceNow desirable). Strong customer service, communication, and organisational skills. Able to work independently and produce supporting user documentation. Desirable: Previous experience supporting device rollout or upgrade programmes. Knowledge of Intune More ❯

problems, working in partnership with our clients to help in achieving their goals. About the role: A new opportunity has been created for a strategic, technically proficient, and experienced ServiceNow Platform Owner/Manager to lead the governance, development, and optimisation of our ServiceNow environment. This pivotal role will drive the delivery of a best‐in‐class enterprise platform that … be based anywhere in the UK but there will be an expectation for regular travel to our offices, particularly in Aberdeen and Glasgow. The ideal candidate will bring deep ServiceNow expertise, proven delivery experience, and exceptional stakeholder engagement skills to define and deliver the ServiceNow vision and roadmap across ITSM, CSM, ITOM, HAM, and other modules. You will shape the … this high‐impact role within a global organisation undergoing strategic IT transformation, you will lead a high‐performing team of developers, administrators, and analysts, manage vendors, and ensure the ServiceNow platform delivers maximum business value in alignment with enterprise strategy, architecture, and governance principles. What you'll be doing: Platform Ownership & Strategy Define and own the ServiceNow platform strategy and More ❯

risk, and back-office/ERP integration systems. Hands-on with CTRM/ETRM systems (e.g., Aspect) desirable. Proficient with data analysis and issue/SDLC tools (DevOps, JIRA, ServiceNow). Skilled in building, documenting, and improving support processes (ITIL advantageous). Excellent analytical, communication, and problem-solving skills. Bachelor’s in Computer Science, Engineering, Mathematics, or related field; postgraduate More ❯

identify potential issues, and implement corrective actions as needed. • Provide technical guidance and support to development teams. • Prepare and present project status reports to stakeholders. • Utilize tools such as ServiceNow, Confluence, and JIRA for project tracking and documentation. Your Profile: • Strong technical experience in Architecture, Design and Development. • Strong technical background with expertise in Java, Python, Typescript, AWS, React JS More ❯

or PSA platforms (Salesforce, Dynamics 365, Autotask, etc.) Workflow automation using PowerShell, Power Automate, or SQL reporting Experience with internal system optimisation or business process automation Familiarity with ConnectWise, ServiceNow, or similar ITSM environments What You'll Bring At least 5 years in an MSP environment , with proven team leadership. Strong hands-on technical experience across cloud, infrastructure, networking, and More ❯

or PSA platforms (Salesforce, Dynamics 365, Autotask, etc.) Workflow automation using PowerShell, Power Automate, or SQL reporting Experience with internal system optimisation or business process automation Familiarity with ConnectWise, ServiceNow, or similar ITSM environments What You'll Bring At least 5 years in an MSP environment , with proven team leadership. Strong hands-on technical experience across cloud, infrastructure, networking, and More ❯

Technology Delivery. Strong background managing enterprise-scale releases in regulated financial services. In-depth understanding of ITIL, change governance, and release frameworks. Hands-on experience with ITSM tools (e.g., ServiceNow) and CI/CD platforms (e.g., Jenkins, Azure DevOps, GitLab). Strong stakeholder management and communication skills, with experience engaging senior leadership. Knowledge of regulatory and compliance standards (DORA, SOX More ❯

Technology Delivery. Strong background managing enterprise-scale releases in regulated financial services. In-depth understanding of ITIL, change governance, and release frameworks. Hands-on experience with ITSM tools (e.g., ServiceNow) and CI/CD platforms (e.g., Jenkins, Azure DevOps, GitLab). Strong stakeholder management and communication skills, with experience engaging senior leadership. Knowledge of regulatory and compliance standards (DORA, SOX More ❯

experiences by meeting the needs of both internal clients and external contacts positively.* Desirable: Experience or knowledge of Prince2 methodologies, ITIL frameworks or Agile environments; familiarity with Ivanti or ServiceNow platforms; exposure to server technologies such as Microsoft Server 2016 & 2019; relevant certifications like MCSE/MCSA/MCITP/CCNA. Robert Walters Operations Limited is an employment business and More ❯

security operations setting (e.g. SOC, SIEM, MDR, threat monitoring). · A strong grasp of ITIL principles and service management disciplines (ITIL v3/v4 certification preferred). · Familiarity with ServiceNow or similar ITSM tools · Experience with platforms such as Rapid7 and Microsoft Defender. · Excellent communication and relationship-building skills, with the ability to engage confidently at all levels. · Strong problem More ❯

Outlook (for meeting management & scheduling), SharePoint, OneDrive,Miro/MURAL Reporting & Analytics: Power BI, Tableau, advanced Excel; strong ability to produce quarterly, annual, and executive- level reports. Governance & Compliance: ServiceNow, Archer GRC, or similar platforms Strong report-writing and presentation skills, with attention to detail and executive-level clarity Strong analytical and problem-solving abilities Business level fluency in English More ❯

firms or large-scale transformation programs. Have experience working with retail ERP systems (e.g., SAP, Oracle), logistics platforms, and POS systems. Have exposure to infrastructure automation, CMDB tools (e.g., ServiceNow), and hybrid cloud environments. Qualifications: 12+ years of experience in IT infrastructure, with 5+ years in M&A-related projects. Strong domain knowledge in Retail, CPG, and Logistics infrastructure environments. More ❯

Role: ServiceNow Architect Location: Remote in Europe Type: Contract (Outside IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect and deliver robust integrations and cross-platform processes. You will … drive architectural standards, scalability, security, and value realization while guiding delivery teams and stakeholders. Key Responsibilities Architecture & Solution Design Own end-to-end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level and … detailed solution designs, sequence diagrams, and integration contracts. Salesforce Integration Architect integrations between ServiceNow and Salesforce (e.g., Service Cloud/Sales Cloud/Experience Cloud) using REST/SOAP, OAuth 2.0, webhooks/Platform Events, and IntegrationHub/MuleSoft or other iPaaS. Define data synchronization, error handling, security, and performance patterns for cross-platform workflows. Platform Governance & Best Practices Establish More ❯

senior stakeholders. Support consistent ITSM processes across multiple business units. About You: Proven experience in IT transformation, centralisation, or shared service programmes. Hands-on with ITSM platforms is essential (ServiceNow, Freshservice, or similar). Strong skills in process mapping, business case development, and cost-benefit analysis. Comfortable in hybrid Agile/Waterfall environments; able to write user stories and acceptance More ❯