1 to 25 of 126 ServiceNow Jobs in London

ServiceNow Consultant - London/Hybrid (ServiceNow Consultant, ServiceNow Manager, ServiceNow HR Manager, ServiceNow HR Consultant, HRSD, Consultancy, Technical Implementation, Functional Consultant, Stakeholder Management, ServiceNow Consultant, ServiceNow Manager) Our client is a global innovator and world leader with one of the most recognisable names within technology. They are looking … experienced ServiceNow Consultant with significant experience leading and supporting ServiceNow HR implementations including, planning, architecting, designing, building, and testing models/reports. You will be tasked with combining your knowledge of industry leading practice of available ServiceNow products and functionality to develop and deliver end to end solutions. ...

Role: ServiceNow Technical Architect (Look for immediate joiners) Contract duration: 6 months Location: London, UK (Hybrid for 1-2days/week) We are seeking an experienced Technical Architect ServiceNow to lead the design, development, and implementation of enterprise-scale ServiceNow solutions. This role will be responsible for defining architectural … standards, ensuring platform scalability, and guiding technical teams in delivering high-quality ITSM, ITOM, ITBM, and custom applications on the ServiceNow platform. The ideal candidate will combine deep technical expertise with strong leadership and stakeholder management skills. Key Responsibilities Architecture & Design Define and maintain ServiceNow architectural standards, frameworks, and best ...

About the role: The ServiceNow Architect will oversee the technical implementation of ServiceNow for Fusion customers. As part of the Fusion professional Service team they will be expected to act as the subject matter expert within Fusion and develop the skills of other Fusion employees. They will also assist … development of standard services offering that Fusion will sell in the market. Main Duties & Responsibilities: ServiceNow Implementation: oManage the implementation of ServiceNow implementations to deliver outcomes and value to customer. o Understand customer requirements and translate these into ServiceNow design to deliver outcomes and value for the customer. o Provide ...

DevOps, CI/CD pipelines, and Agile delivery models. Strong understanding of IT infrastructure, applications, and cloud environments. Proficiency in ITSM tools (e.g. ServiceNow). Knowledge of risk assessment methodologies and impact analysis. Ability to interpret metrics and reporting dashboards for continuous improvement. Leadership and facilitation skills (e.g., chairing ...

ServiceNow Administrator Platform Refresh Project SC Clearance Required Were seeking an experienced ServiceNow Administrator to support and deliver a major ServiceNow platform refresh project. This is a hands-on technical role, working closely with internal stakeholders and external partners to ensure a smooth, secure, and efficient refresh of the ServiceNow … validating the platform upgrade, as well as implementing post-refresh optimizations and ensuring minimal disruption to business operations. Key Responsibilities Administer and maintain the ServiceNow platform during the refresh and upgrade cycle. Plan, coordinate, and execute the ServiceNow instance upgrade, ensuring compliance with best practices and governance standards. Manage clone ...

Role/Job Title: ServiceNow Technical Architect Work Location: London, UK ( 2 to 3 days) Any Other Working Conditions Travel/On-call/Shifts UK working hours, on call for high priority incidents The Role ServiceNow Technical Architect Required Technical Skill Set ServiceNow, ITSM Modules, SNVA, and other ServiceNow … modules Desired Experience Range: 8+ Your Responsibilities Understand solution for the implementation or maintenance of the ServiceNow platform Work with Architect and customers for the technical requirements, document them, play back and baseline Develop a design aligned with the Architecture (if applicable) and technical requirements Lead a team of ServiceNow ...

environment. Strong functional knowledge across multiple modules such as AP, AR, GL, Sales, Purchasing, Inventory, or Fixed Assets. Familiarity with ITSM tools such as ServiceNow or Jira. Understanding of ITIL fundamentals (Incident, Problem, Change). Ability to use Excel add-ins and basic SQL for data checks. Excellent communication skills ...

enterprise-scale releases in a regulated financial services environment. Strong knowledge of ITIL, release governance, and change management frameworks. Experience with ITSM tools (e.g., ServiceNow), CI/CD pipelines (e.g., Jenkins, Azure DevOps), and enterprise architecture platforms. Excellent leadership, communication, and stakeholder management skills. Understanding of regulatory and compliance standards ...

application of ITIL principles (v4 preferred). Demonstrated experience working with DORA compliance, operational resilience frameworks, and regulatory obligations. Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools. Ability to operate under pressure and manage complex, high-impact situations. Excellent stakeholder management, communication, and leadership skills. Strong analytical and problem ...

with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean ...

with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean ...

. Act as the onsite escalation point for issues requiring physical presence or hands-on technical intervention. Track, document, and manage incidents using Jira , ServiceNow , or similar ITSM/ticketing systems. Deliver white-glove support , ensuring professional communication and exceptional customer service. Required Skills & Experience Minimum 4 years’ IT support ...

APIs, Python, Node.js, Go, or scripting Familiarity with AIOps platforms (BigPanda, Moogsoft, etc.) Knowledge of ITSM/incident management processes and tools (Halo ITSM, ServiceNow, Jira Service Management) Cloud experience ( AWS, Azure, GCP ) and deploying observability tools in cloud-native environments Understanding of OpenTelemetry and modern observability standards Strong problem ...

APIs, Python, Node.js, Go, or scripting Familiarity with AIOps platforms (BigPanda, Moogsoft, etc.) Knowledge of ITSM/incident management processes and tools (Halo ITSM, ServiceNow, Jira Service Management) Cloud experience ( AWS, Azure, GCP ) and deploying observability tools in cloud-native environments Understanding of OpenTelemetry and modern observability standards Strong problem ...

Autotask, etc.) Workflow automation using PowerShell, Power Automate, or SQL reporting Experience with internal system optimisation or business process automation Familiarity with ConnectWise, ServiceNow, or similar ITSM environments What You'll Bring At least 5 years in an MSP environment , with proven team leadership. Strong hands-on technical experience across ...

Autotask, etc.) Workflow automation using PowerShell, Power Automate, or SQL reporting Experience with internal system optimisation or business process automation Familiarity with ConnectWise, ServiceNow, or similar ITSM environments What You'll Bring At least 5 years in an MSP environment , with proven team leadership. Strong hands-on technical experience across ...

enterprise-scale releases in regulated financial services. In-depth understanding of ITIL, change governance, and release frameworks. Hands-on experience with ITSM tools (e.g., ServiceNow) and CI/CD platforms (e.g., Jenkins, Azure DevOps, GitLab). Strong stakeholder management and communication skills, with experience engaging senior leadership. Knowledge of regulatory ...

enterprise-scale releases in regulated financial services. In-depth understanding of ITIL, change governance, and release frameworks. Hands-on experience with ITSM tools (e.g., ServiceNow) and CI/CD platforms (e.g., Jenkins, Azure DevOps, GitLab). Strong stakeholder management and communication skills, with experience engaging senior leadership. Knowledge of regulatory ...

manage regular and ad-hoc KPI reporting dashboards aligned to our business objectives. This consists of using multiple systems (such as SAP, KeyedIn, ServiceNow, Tableau, PowerBI and Microsoft Office tools) and data extracts in various formats that will require structured data analysis. Support engagement in selected strategic initiatives, for instance ...

Role: ServiceNow DevOps Engineer DevOps Engineer CMDB & Automation Contract duration: 6 months Location: London, UK (Hybrid for 3days/week) Per day rate: 250 GBP (Inside IR35) Position Overview We are looking for a DevOps Engineer CMDB & Automation to join our IT Service Management and Operations team. This role will … maintaining the Configuration Management Database (CMDB) , while driving automation initiatives across infrastructure and application environments. The ideal candidate will have strong expertise in ServiceNow CMDB, DevOps practices, and automation frameworks, with a passion for improving operational efficiency, accuracy, and compliance. Key Responsibilities CMDB Management Design, implement, and maintain the ServiceNow ...

operations within a law firm Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure ...

within professional or financial services Strong knowledge of Windows 10/11, Office 365, Active Directory, and Exchange Experience with support tools such as ServiceNow, SCCM, or similar platforms Excellent communication skills with the ability to support senior users effectively Awareness of information security best practices Confident troubleshooting a range ...

rotational shift pattern ITIL operational background, publishing industry experience, or knowledge of royalty systems and accounting (desired). Experience with Biblio 3, Business Objects, ServiceNow, SAP Fiori, JIRA, or Transport Express (desired). Apply now to speak with VIQU IT in confidence. Or reach out to Katie Dark ...

rotational shift pattern ITIL operational background, publishing industry experience, or knowledge of royalty systems and accounting (desired). Experience with Biblio 3, Business Objects, ServiceNow, SAP Fiori, JIRA, or Transport Express (desired). Apply now to speak with VIQU IT in confidence. Or reach out to Katie Dark ...

activities. Confidence in facilitating cross-functional investigations and presenting findings to stakeholders. Excellent written and verbal communication skills. Experience with ITSM tools such as ServiceNow, BMC Remedy, Cherwell, or TOPdesk. ITIL v4 Foundation certification (required); additional ITIL modules are desirable. Excellent communication, organisation and presentation skills backed by significant technical ...