1 to 25 of 31 ServiceNow Jobs in the City of London

My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the design, development, and ongoing … Ensure that software designs align with business requirements and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in … as a Technical Lead in the insurance industry having implemented scalable, resilient, and secure solutions within the Underwriting and Rating domain. Experience of building Underwriting Workbench applications on a ServiceNow product is strongly preferred. Experience in implementing and overall knowledge of insurance/reinsurance specific business applications such as Policy Administration System suites, Quote & Bind Portals, Claims Management systems. Experience More ❯

My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the design, development, and ongoing … Ensure that software designs align with business requirements and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in … as a Technical Lead in the insurance industry having implemented scalable, resilient, and secure solutions within the Underwriting and Rating domain. Experience of building Underwriting Workbench applications on a ServiceNow product is strongly preferred. Experience in implementing and overall knowledge of insurance/reinsurance specific business applications such as Policy Administration System suites, Quote & Bind Portals, Claims Management systems. Experience More ❯

months ending December 2024 totaled $13.8 billion. The QA & Business Analyst (BA) will combine both technical and analytical skills to provide testing services to systems, primarily developed in servicenow, SAP technologies. The QA & Business Analyst (BA) will be a member of the Quality Assurance team working closely with the development teams, and other areas of IT to address operational challenges … evolving business needs and ensure that strategic goals are met. SCOPE OF SERVICES AND WORK Quality Assurance: Define, prepare, and execute test strategies and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and user acceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root … with project managers, developers, and QA teams to ensure delivery aligns with regulatory and operational expectations. Support gap analysis, impact assessments, and end-to-end process mapping for SAP-servicenow related changes. Ensure traceability of requirements through testing and implementation. IMPLEMENTATION ARRANGEMENTS The Quality Assurance (QA) Analyst will work under the direct supervision of and report to the ADM and More ❯

prioritise and review regularly to ensure you are on top of the priority tickets, escalating, if needed Provide users with regular updates via telephone and the service management platform (ServiceNow) Ensure the tickets information are always of the highest standard (both, detail and quality of the written information) Proactively follow up with users as you resolve these to confirm the More ❯

Job Title: ServiceNow Technical Architect Associate Manager Location: London, Manchester, Edinburgh Level: Associate Manager/Manager/Consultant Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise … all of us.” – Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in … the world. The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to More ❯

on improving processes and outcomes Mindset: Growth mindset with ability to work with a diverse and global team Technology Knowledge: Understanding of leading technologies platforms such as Salesforce, SAP, ServiceNow, and leading technologies in data analytics and AI. Project Management: Proficiency in project management methodologies and tools is crucial for overseeing the execution of digital initiatives, managing resources, and ensuring More ❯

on improving processes and outcomes Mindset: Growth mindset with ability to work with a diverse and global team Technology Knowledge: Understanding of leading technologies platforms such as Salesforce, SAP, ServiceNow, and leading technologies in data analytics and AI. Project Management: Proficiency in project management methodologies and tools is crucial for overseeing the execution of digital initiatives, managing resources, and ensuring More ❯

Opus have partnered with a renowned ServiceNow partner who are expanding their consulting & delivery team with a talented Senior Technical Consultant. As a ServiceNow Consultant, you'll play a key role in shaping innovative solutions, lead design sessions, contribute to high-quality technical documentation, and craft detailed user stories that drive successful implementations. This will be a hands on, yet … As a senior team member, you’ll also help guide junior consultants and contribute to the strategic direction of our services. Key Responsibilities Leverage your broad knowledge of the ServiceNow platform, including upcoming features and releases Lead projects and initiatives that deliver measurable value to clients Facilitate client workshops and use the platform to showcase potential outcomes Build and maintain … contribute to solution architecture Mentor and support junior consultants, helping them grow and succeed Experience and Skills 3+ years plus of hands-on configuration and deployment experience with the ServiceNow platform Implementation experience with a range of ServiceNow targeted product areas, such as Strong knowledge & experience with IRM/GRC/HRSD or SecOps ServiceNow modules ServiceNow Certified is highly More ❯

Qualifications: • ITIL and PMP or PRINCE2 certification preferred. Minimum of 5 years of project management experience in a consulting environment (Preferably within large consulting organisation – e.g. Big4 or similar) ServiceNow deployment and improvement project experience desirable Proven track record of successfully managing projects from start to finish. Proven experience in client-facing roles, with strong communication and interpersonal skills. Expertise … in project governance, resource management, and change control. Strategic thinking with the ability to align ServiceNow solutions with client objectives Strong understanding of project management methodologies and tools. Ability to manage multiple projects simultaneously and work well under pressure. Proficiency in project management software (e.g., MS Project). More ❯

Senior ServiceNow Developer (SecOps/IRM) 6 months Remote Inside IR35 - Umbrella only Responsibilities: Development and Customization: Configure, customize, and maintain ServiceNow SecOps and IRM modules. Incident Management: Develop and manage incident response processes, ensuring timely resolution of security incidents. Integration: Integrate ServiceNow SecOps with common SIEM tools (e.g., Splunk, Qualys) and external systems via REST APIs. Process Automation: Implement … to threats against the enterprise. Documentation & Compliance: Maintain comprehensive documentation of configurations, processes, and compliance-related reporting. Training & Support: Provide training and support to end-users and stakeholders on ServiceNow SecOps functionalities. Requirements: Experience: 3+ years of experience with ServiceNow SecOps/IRM, including experiences as CIS-SIR, CIS-VR, and/or CIS-TPRM Technical Skills: Expertise in scripting … platform configuration, and integration with security operations tools. Certifications: ServiceNow certifications such as CSA (Certified System Administrator) and IRM-specific certifications are often preferred. Soft Skills: Strong communication skills and the ability to work collaboratively in a team environment. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only More ❯

to lead strategic digital change? We’re seeking a Business Transformation Analyst/Strategy Associate with 4–6 years' experience in digital transformation, technology consulting, or SaaS delivery (ideally ServiceNow or similar platforms). This is a unique opportunity to step into a high-impact, client-facing role , working with senior stakeholders to shape and deliver AI-enabled solutions and … challenges. Ideal Candidate Profile 4–6 years of experience in transformation consulting, strategy, or digital delivery roles Proven experience supporting or leading enterprise transformation programmes Familiarity with SaaS platforms (ServiceNow strongly preferred), including exposure to tools like Now Assist or Virtual Agent Solid grasp of agile methodologies, product delivery cycles, and user story development Strong analytical and communication skills, with More ❯

Passionate about supporting internal IT users in international professional services/consulting/law firm environments Keen to develop new skills in a 6 month Fixed Term Contract whilst applying your systems, networks and desktop support skills Looking to work More ❯

ServiceNow Technical Consultant £65,000 - London About the Role: We’re looking for a skilled ServiceNow Consultant to join our clients growing team. You’ll work on a range of ServiceNow projects for our clients, delivering configuration, implementation, and enhancement services across ITSM and other ServiceNow modules. Key Responsibilities: Deliver end-to-end ServiceNow implementations, upgrades, and enhancements. Engage with … clients to gather requirements, advise on best practices, and provide solution designs. Configure and customize ServiceNow modules (primarily ITSM, with exposure to other areas like CSM, HRSD, or ITOM a plus). Support integration activities and data migrations. Produce clear documentation, reports, and training materials as required. About You: 3–5 years’ experience working with ServiceNow, either in a consulting … professional services, or internal project environment. Proven track record of delivering ServiceNow projects or supporting consulting engagements. Strong understanding of ServiceNow platform capabilities and ITSM processes. Excellent communication and stakeholder management skills. More ❯

initiatives Drive PMO best practices, stakeholder governance, RAID management, and change delivery Collaborate with cross-functional teams including Cybersecurity, Architecture, Service, and SOC Support integration with enterprise systems including ServiceNow, Oracle ERP, and SAP Oversee vendor relationships and ensure quality delivery across multiple geographies Report to senior stakeholders with structured updates, risk mitigation, and project assurance Required Experience Proven experience … Experience in delivering global or multi-site transformation programmes (up to £50M+) Deep familiarity with governance frameworks, Agile/Waterfall/Hybrid methodologies Hands-on experience with tools like ServiceNow, JIRA, Confluence, and Microsoft Teams Excellent communication skills and the ability to influence C-level stakeholders Desirable Qualifications PRINCE2, AgilePM, or Scrum certification CCNA/CCNP or equivalent network certifications More ❯

The main responsibilities are: Translating business requirements into ServiceNow features focusing on minimizing the level of customizations Collaborating with the ServiceNow Architect on the design, development and support of ServiceNow solutions, employing best practices in architecture, design and development. ITAM - HAM/SAM ITOM Technical & Functional Experience: 7+ years Hands-on ServiceNow. Excellent knowledge of Demand, Project/Portfolio management … Resource management definition and setup with practical experiences Good knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB... More ❯

WLAN Audio Visual/Video Conferencing Endpoint protection - anti-virus, anti-malware (McAfee) Competent in problem assessment and solving within ITIL framework Familiarity with incident/request management systems (ServiceNow) This is a 5 day a week on site role in central London Please apply for immediate consideration and full company profile, 2nd line IT support engineer, EUC, London - Ludgate More ❯

M365 Services (SharePoint, Teams, Exchange Online). Strong technical skills in defining and systems and technology solution architecture using Salesforce technologies (e.g. Salesforce Lightning PaaS for application development) and ServiceNow Strong technical skills in Enterprise-grade integration architecture including modern RESTful API approaches and traditional file transfer, messaging, web services and ESB approaches Good technical skills and awareness of web More ❯

problem-solving, critical thinking, and communication skills. Desirable Qualifications Experience with CI/CD for playbook development and version control (e.g., Git). Familiarity with other SOC tools (e.g., ServiceNow, Jira, Splunk, Elastic, SentinelOne). Security certifications such as: SOAR-specific certifications (e.g., Cortex XSOAR Certified Engineer) CrowdStrike Certified Falcon Responder Google Cybersecurity Certificate General security certs (e.g., CySA+, GCIH More ❯

role Strong understanding of delivery practices and how tools support visibility, governance, and flow Ability to work across toolsets and adapt to client-specific platforms (e.g. Azure DevOps, SAP, ServiceNow) Confident working with stakeholders to draw out and define requirements Experience designing and improving delivery workflows and tooling setups Strong communication and facilitation skills Background in consultancy and transformation Desirable More ❯

performance Develop and implement upskilling and reskilling programmes Provide clear reporting and updates to senior stakeholders HR Service Delivery Oversee delivery of HR Shared Services, employee records, and ticketing (ServiceNow) Ensure SLA compliance, data accuracy and process efficiency Triage HR enquiries using a tiered service model Act as an escalation point for complex HR and employee relations issues Project Management … experience in managing a global HR Shared Services function Strong leadership and team-building skills Commercially aware with a service-driven approach Adept at navigating HR systems (e.g. Oracle, ServiceNow) and tech platforms Highly organised with strong analytical and problem-solving capabilities Committed to delivering inclusive and customer-focused HR support Intermediate IT skills (Excel, PowerPoint, Word) What's on More ❯

years of experience in IT asset or software asset management. • Strong understanding of software licensing models and compliance requirements. • Proficiency in software asset management tools and platforms (e.g., ServiceNow, Flexera, Snow Software). • Experience in vendor contract negotiation and lifecycle management. • Certifications such as CSAM (Certified Software Asset Manager) or ITIL are a plus. Skills and Attributes: • Excellent organizational and More ❯

measurable impact on society. The Role As the Lead Product Owner, you’ll head up the team responsible for Customer & Retailer Care platforms, ensuring key systems (including AWS Connect, ServiceNow, OpenText) are continuously improved, compliant, and aligned with evolving business needs. You’ll work closely with internal users, third-party vendors, and senior stakeholders to shape the product roadmap, manage … within product or service management. Background in leading or managing a technical or cross-functional team. Hands-on experience with call centre, telephony, or CRM platforms (e.g. AWS Connect, ServiceNow, OpenText). Familiarity with GDPR and secure handling of personal data (PII). Strong understanding of software development life cycles and agile practices. Experience with ITIL frameworks, incident/problem More ❯

candidates Some blend of the following: Low-level design and implementation of IAM services for single sign-on, identity governance and privilege user/secrets management in AWS (using ServiceNow for governance) AWS IAM AWS Identity Centre (SSO) AWS Secrets Manager Identity and Access Management Active Directory Customer Identity & Access Management (CiDAM)/IBM Security Verify Access API authentication Integration More ❯

Windows OS, Office 365, imaging tools, remote access, and call logging systems Exposure to the firm’s software environment (e.g. Windows 10/11, Litera Compare, NetDocuments, Zoom Workplace, ServiceNow, SCCM, Citrix, GlobalProtect VPN) Solid knowledge of desktop hardware and peripherals and experience supporting mobile devices (e.g. iPads, iPhones, Android More ❯

end-to-end lifecycle of software assets, including procurement, deployment, usage tracking, renewal, and retirement. Scope, baseline and maintain a centralised and accurate software inventory using SAM tools (e.g., ServiceNow) including integrations with finance and procurement systems (Coupa and SAP). Ensure software installations and usage align with licensing entitlements and vendor agreements. Build and manage an entitlement repository across More ❯