design, delivery, and ongoing support of enterprise application solutions across END.’s application landscape, including Dynamics 365 Finance & Operations, Advanced Warehousing, Retail (POS), Shopify, and the Power Platform. The role ensures the stable and effective operation of these platforms by combining functional analysis with application support, covering incident and request … primary point of contact for application-related incidents, service requests, and user inquiries. Provide L2/L3 functional support for D365 F&O, Shopify, Power Platform solutions, and integrated systems. Analyse, troubleshoot, and resolve system issues, including data, configuration, and process-related problems. Coordinate with internal IT teams, vendors ...