Head of Enterprise Service Platforms & Transformation
- Location
- Greater London, England, United Kingdom
management. Experience establishing data governance, ownership and quality frameworks. Strong knowledge of AIOps, observability, event intelligence, automation and predictive operations. Strong understanding of Lean Six Sigma or equivalent, process improvement, value-stream mapping and continual improvement methodologies. Demonstrable experience establishing enterprise service performance frameworks encompassing KPIs, SLAs, XLAs ...