between effort, complexity and business value Ambitiously and thoughtfully contributes to organization and project goals & initiatives Tech Stack - What You'll Use Tools - Jira, Slack, Zoom, Google Suite Benefits - What We Provide We strive for excellence in everything we do. We value wisdom, curiosity, and a sense of fun. Our More ❯
calls with customers to discuss support issues, diagnose challenges, propose solutions, and drive long-term adoption. Be the first line of defense in customer Slack channels for any reported problems, how-to questions, feature request intake, and bug report filling. Strong attention to detail and can act as an encyclopedia More ❯
southampton, south east england, United Kingdom Hybrid / WFH Options
Kinetic Games
exploits, and performance issues. Collaborate with the development team to understand new features and content, ensuring they meet quality standards. Use Jira, Confluence and Slack to manage and track bug reports, test cases, and documentation. Provide detailed and clear bug reports, including steps to reproduce, expected results, and actual results. More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
Novatech Ltd
and support requests, ensuring an outstanding experience every time. You will be the go to person for handling customer queries through chat channels including Slack, ensuring responses are lightning fast and spot on. You will assist with quotes, returns, backorders, and order placements, keeping everything running smoothly. Prioritising tasks to More ❯
external partners, whilst sharing solutions that improve technology outcomes for all. You also will: Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees: ensuring staff have access to the equipment, software and services they need … and suitable understanding of Starling's technology. Exposure to incident management processes is beneficial. Provide 1st line technology support/security issues raised in Slack, email and face-to-face office interactions. Facilitate onboarding training for new employees: ensuring staff have access to the equipment, software and services they need More ❯