West Midlands, England, United Kingdom Hybrid / WFH Options
itecopeople
Business Analyst (SocialHousing). We are seeking an experienced Contract Business Analyst with Housing Association experience to join an exciting Dynamics 365 Customer Engagement (D365 CE) implementation and transformation project. This role offers the opportunity to make a significant impact within a forward-thinking organisation while benefiting from hybrid working arrangements. Title: Business Analyst SocialHousing . Location: West Midlands (Hybrid working available). Start Date: June 2025. Duration: 6 months. Rate: £398 - £420 per day (Negotiable, subject to experience). IR35 Status: Outside IR35. Key Responsibilities. Collaborate with stakeholders to gather, analyse, and document business requirements. Work closely with operational and technical teams to ensure the successful delivery of Housing Association … benefit realisation. Key Skills and Experience Proven experience as a Business Analyst within complex projects. Understanding of the operational side of businesses. Extensive knowledge and hands-on experience with SocialHousing/Housing Associations Dynamics 365 Customer Engagement (D365 CE) experience would be a big plus. Strong understanding of technical implementations and change transformation, not only "change More ❯
Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
Hays Technology
to join their Technology team on a permanent basis. The successful candidate will focus on transforming data into actionable insights that drive decision-making. You will analyse data on housing operations, tenant engagement, and asset performance to support strategic initiatives and improve services. You will also use your analytical expertise to identify trends, risks, and opportunities, ensuring housing … views and core record systems and processes. In order to apply, you must have the following skills and experience: Previous experience as a Data or Insight Analyst preferably within socialhousing, local government, or public sector organisations. Experience with housing-related data: Familiarity with housing management systems (e.g., MRI, Northgate, Civica) and experience analysing housing … service delivery. Experience with statistical techniques, including trend analysis, segmentation, and regression analysis, to provide meaningful insights. Experience with SQL for querying databases. Solid understanding of key issues in socialhousing, such as tenant satisfaction, void management, rent collection, and regulatory frameworks (e.g., Homes England, Regulator of SocialHousing). If you have the relevant experience More ❯
Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
Hays Technology
technology aligns with business goals and supports the evolving needs of tenants and staff within this organisation. Principal duties and responsibilities: Assess current IT systems and infrastructure used in socialhousing, including housing management systems, tenant portals, and mobile solutions. Conduct gap analysis to identify areas for improvement, optimisation, or replacement in line with organisational goals. Evaluate … new technology solutions that can improve operational efficiency, data management, and tenant services. Work with key stakeholders, including Housing Officers, Property Managers, Finance, and ICT, to gather and document technology requirements. Translate business needs into functional specifications, ensuring that technical solutions are aligned with housing operations and tenant needs. Develop detailed documentation for system integrations, upgrades, or new … technology implementations. Working with the team to ensure smooth integration of housing management systems, mobile workforce solutions, and other digital tools. Provide recommendations for optimising existing systems to improve data accuracy, reporting capabilities, and user experience. Evaluate and manage relationships with external technology vendors and service providers, ensuring that their solutions align with the organisation's needs. Act as More ❯
Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
Hays Technology
cost-effective, and tenant-focused service delivery. You will work closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of all housing operations. Principal duties and responsibilities: Conduct in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support. Create process maps (As-Is and To … and improve service quality. Support the implementation of Lean or Six Sigma methodologies to eliminate waste and drive continuous improvement. Ensure changes align with regulatory standards (such as the Housing Act, Rent Standard, Decent Homes Standard, etc.). Collaborate with internal teams (Housing Officers, Property Managers, ICT, Finance, etc.) to ensure a thorough understanding of their challenges and … of process improvement projects, ensuring they are delivered on time and within budget. Work closely with ICT to integrate digital tools and technology solutions that improve operational efficiency (e.g., housing management systems, mobile workforce solutions). In order to apply, you must have the following skills and experience: Professional certifications such as Lean Six Sigma Green/Black Belt More ❯
environment? A leading company in the Facilities Management industry is seeking a Security Engineer in South Birmingham . This role offers the chance to make a significant impact in socialhousing, ensuring safety and security in the community. The Role As the Security Engineer, you ll: Install, service, and maintain security systems in socialhousing properties. More ❯
and maintenance Fire Alarm Systems Addressable and conventional Service and maintenance on Door Entry Service and maintenance on Emergency Lights Maintenance on Fire Extinguishers Working in the domestic/socialhousing sector As a Fire and Security Engineer your knowledge and experience will be: 3 years plus experience servicing and maintaining Fire Alarm Systems, both conventional and addressable … systems. Happy to and worked with the socialhousing sector. FIA Training/Qualifications being desirable but not essential Familiar with and understand BS5839-1 Full UK driving licence no points desired If you live locally and seeking a new Fire Alarm Engineer position, then please apply now. If your application is successful a 4way member will be More ❯
Specification Sales Manager Roofing and Waterproofing Systems Job Title: Area Sales Manager Roofing & Waterproofing Systems Industry Sector: Building Surveyors, Specifiers, Health authorities, Education, Universities, SocialHousing, Architects, Facilities Managers, Refurbishment and Specialist Roofing & Waterproofing Sub Contractors Areas to be covered: North East & Yorkshire and Midlands Remuneration: £50,000-£65,000 + £30,000-£40,000 Uncapped Commission Benefits … insulation, roof lights, edge trims, VPL vapour control layer concrete repair, roofing systems, roof coatings, membranes, green roofs, insulated roofs, waterproofing membranes, associated building envelope systems, health authorities, education, socialhousing, building surveyors, architects, facilities managers, refurbishment and specialist roofing & waterproofing sub contractors More ❯
with potential to make permanent Salary Range £47,181 - £51,356 per annum Location Spalding Application Deadline Monday, August 25, 2025 Job Summary Are you a dynamic and experienced housing professional looking to make a positive impact? South Holland District Council is seeking a Housing Services Manager, a pivotal position within our housing management team. The position … on a fixed-term basis until 31 March 2027, with the possibility of becoming permanent within the following six months. Recently awarded a C2 grading by the Regulator of SocialHousing, the Council has strong foundations in place, supported by a Housing transformation programme focussed on innovation and continuous improvement. The Housing Services Manager will play … the district, ensuring residents receive high-quality, responsive, and sustainable services. Key Responsibilities Accountable for an effective, quality and comprehensive tenancy management service at the very core of our housing service Achieving high levels of tenant satisfaction and tenancy sustainment To lead, motivate and manage a wide range of core functions across tenancy and estate management including neighbourhood estates More ❯
Date Friday, 29th August 2025 Desired Skills Communication skills IT skills Problem solving skills Initiative Qualifications English GCSE, grade 4 (Desired) Maths GCSE, grade 4 (Desired) About the Employer SOCIAL TELECOMS CIC At Social Telecoms, we provide essential communication services and technology solutions to the socialhousing sector and beyond. We're passionate about delivering excellent More ❯
Unit 4040, Lakeside, Birmingham, West Midlands, England
Citizen Housing
Team working Initiative Non judgemental Patience Qualifications English GCSE, grade 4/C and above (Essential) Math GCSE, grade 4/C and above (Essential) About the Employer Citizen Housing One of the UK’s most trusted socialhousing providers, Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower … towns. Being a citizen is a hugely important concept. It means being part of society, having a stake, having rights and responsibilities and being respected. We have a clear social purpose, which is to provide homes that are a foundation for life.There are some fundamental challenges people in our communities face and we want to be an organisation which … can help them deal with these. So we are working to solve some of the most pressing issues around housing and homelessness. More ❯
We are looking for a highly organised and proactive Asset Data Officer within the Northamptonshire area to join a respectable Housing Association. This role is key to supporting the delivery of high-quality housing adaptations and asset management services for our residents. Asset Data Officer Northampton £15 - £17 per hour Full time | 6 month contract As an Asset … communication skills with a customer focused approach Experience managing data, supporting performance and working closely with the wider team Proficiency in using IT systems Must have worked in a SocialHousing Background If this role is off interest to you than please apply below or Email your CV to More ❯
Express Recruitment is proud to be supporting a growing construction consultancy in their search for a proactive Junior Project Manager to support sustainable construction and retrofit projects, focusing on socialhousing and RICS surveys. Working under the Lead Project Manager, you'll help coordinate projects, manage timelines, and ensure compliance. Roles and Responsibilities Assist in planning, scheduling, and More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
Hays
Your new company Working for a socialhousing provider who is now going through a huge digital transformation in their data team. Your new role The Data Scientist will leverage data analytics to drive insights and improve the quality and efficiency of our housing services by cleaning and organising data. This role involves working closely with various … tenancy, maintenance, finance) and external sources (e.g. census, public datasets). Data Preparation Clean, structure, and validate data to ensure accuracy and usability. Predictive Analytics Build models to forecast housing demand, rent arrears, and maintenance needs. Visualisation & Reporting: Create dashboards and reports to communicate insights to non-technical stakeholders. Performance Evaluation Assess the impact of housing initiatives and … resource allocation, predict tenant behaviour, and automate processes like arrears risk scoring. Data Governance: Maintain data quality, security, and compliance with GDPR and other regulations. Stakeholder Collaboration Work with housing officers and managers to translate operational needs into data-driven solutions. What you'll get in return Room for progression Pension scheme Plus many more benefits What you need More ❯
and security of various properties, contributing significantly to the local community. The Role As the Security Engineer, you ll: Install, service, and maintain a variety of security systems in socialhousing properties across the region. Conduct fault-finding and reactive maintenance to ensure systems operate efficiently. Ensure compliance with health and safety standards, maintaining high-quality service. Complete More ❯
who is a strategic and analytical thinker to maintain and build upon recent investment in data collection for our stock. You'll be joining Cannock Chase District Council's Housing Property Services team at a time when your data insight can make a real and lasting impact on our homes, residents, and services. If you're someone who takes … service for our residents. This is a new role, giving you the autonomy to help shape how we deliver our services. About Us: Cannock Chase Council currently manages a housing portfolio of approximately 5,100 properties. We are proud to deliver both a new build programme and a planned investment programme of over £8m to repair and improve existing … housing stock in order to provide a quality service and outcome for our residents. Our relatively small stock is set against the beautiful backdrop of Cannock Chase National Landscape. We have secured funding to improve Cannock town centre which will compliment the West Midlands Designer Outlet Village situated a five minute drive away. Cannock Council are committed to the More ❯