the overall Operational, Technology, and Information Security risk posture of American Express and its legal entities by leading risk-reduction through clear and candid communication, early engagement in new products and projects, regulatory engagement, information security and technology risk consultation. How will you make an impact in this role? We … to ensure sufficient understanding of Operational Risk Management and controls (e.g., annual knowledge assessments and refresher trainings) Lead risk-reduction through clear and candid communication, early engagement in new products and projects, regulatory engagement, information security and technology risk consultation. Minimum Qualifications: 5+ years' experience in operational risk management (e.g. … within Risk and/or Internal Audit function) with strong understanding of critical operational risk management lifecycle activities Excellent project management, communication, and interpersonalskills, with an ability to interact and obtain buy-in from senior BU/tech counterparts Expertise in process governance, with a track record of More ❯
requirements: Experience in using ITSM systems to log and track incidents. Ability to identify and escalate recurring issues to relevant teams. Excellent team working skills to build strong relationships and collaborate effectively. Eagerness to learn and acquire new technical skills with a curious mindset. Previous exposure to enterprise … maintenance support, is desirable. In this role you will be working in and amongst various areas of the business, using your excellent customer service skills and IT knowledge to identify and address technical issues and challenges. Your work will be vital to ensure the smooth operation of IT systems … will also be responsible for: Provide proactive, customer-focused, face-to-face onsite support to over 2,000 end users. Use problem-solving and interpersonalskills to swiftly resolve IT queries or problems, delivering excellent customer service with a calm, assured, and empathetic approach. Log and track end users More ❯
requirements: Experience in using ITSM systems to log and track incidents. Ability to identify and escalate recurring issues to relevant teams. Excellent team working skills to build strong relationships and collaborate effectively. Eagerness to learn and acquire new technical skills with a curious mindset. Previous exposure to enterprise … maintenance support, is desirable. In this role you will be working in and amongst various areas of the business, using your excellent customer service skills and IT knowledge to identify and address technical issues and challenges. Your work will be vital to ensure the smooth operation of IT systems … will also be responsible for: Provide proactive, customer-focused, face-to-face onsite support to over 2,000 end users. Use problem-solving and interpersonalskills to swiftly resolve IT queries or problems, delivering excellent customer service with a calm, assured, and empathetic approach. Log and track end users More ❯
of database management and data entry. Excellent organisational skills and attention to detail. Proficiency in Microsoft Office Suite, particularly Excel and Access. Good communicationskills, both written and verbal. Job Offer An hourly rate ranging from 13 - 15 per hour A temporary position within a supportive team in More ❯
with your expertise. This role offers the opportunity to make a tangible impact on customer satisfaction and operational efficiency, requiring a blend of technical skills, project management abilities, and a customer-centric approach. You will also contribute to improving services, reducing costs and promoting data-driven decisions. Key Responsibilities … field, ideally with an interest in IT or inventory systems. You have previous experience working with an inventory management system and strong stakeholder management skills with the ability to influence internal and external stakeholders. Experience working in NHS organisations/departments (pathology, pharmacy or procurement) is desirable. You possess … group and personal training. You demonstrate a strong commitment to customer satisfaction, placing their needs at the forefront of decision-making. You possess excellent communication and presentation skills across various methods, tailoring the approach to the audience and situation. You have the ability to build strong working relationships across More ❯
Burgess Hill, England, United Kingdom Hybrid / WFH Options
Cognizant
Must have basic programming skills for developing automated test scripts. Nice to have experience in the Cards and Payments domain. Must have excellent communication and collaboration skills. Must be able to work effectively in a hybrid work model. Must be detail-oriented and have strong analytical skills. Must be More ❯
Customer Service Analyst to provide in-person support to users, helping them resolve IT issues quickly and effectively. Your role involves using problem-solving skills and maintaining a calm and empathetic approach. Training will be provided for specific systems, but familiarity with common platforms is helpful. Please note that … with setting up and upgrading computers. Key Skills and Requirements: Experience with customer service and IT support is beneficial. Strong problem-solving and communication skills. Ability to work well in a team. Willingness to learn new technical skills. For more information, please contact Mandi Cakwe . If you are More ❯