CRM Manager
- Location
- Telford, England, United Kingdom
subscription businesses . Strong analytical skills and confidence using data to identify trends and inform decisions. Excellent project management and stakeholder communication skills. The ability to work strategically while remaining highly hands-on and delivery-focused. A commercially minded approach, with a focus on customer value and measurable outcomes. … lead nurturing, retention and upselling. Delivered measurable improvements in CRM engagement and conversion. Established an active cross-selling programme across the brands. Introduced new communication channels where there is a clear customer and commercial opportunity. Embedded strong data governance and CRM processes. Created a clear roadmap for the next phase ...