PVO Support & Provisioning Team Leader
- Location
- Manchester, England, United Kingdom
high-priority incidents, coordinating technical contributors, actions, dependencies and stakeholder updates. Represent the team on major service outage calls when required, helping maintain clear communication and progress throughout incidents. Contribute to root cause analysis, post-incident reviews and the implementation of corrective actions. Coordinate the team's involvement in complex … complex fault investigation and root cause analysis. Sound operational judgement, including the ability to prioritise competing demands and recognise when issues require escalation. Clear communication skills, with the ability to explain technical information to engineers, partners, customers and non-technical stakeholders. A collaborative leadership style, with a commitment ...