Software Support Manager
- Hiring Organisation
- Hunter Selection
- Location
- Bristol, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £50000/annum 25 days holiday plus bank holidays
support in a customer facing role. You might be someone that is looking to move form App support, MSP, or SaaS business. Engagement and communication are very important to drive customer success. You will also help to train customers on fault resolution, cascading technical information to noon technical stakeholders … resolution within a software or IT environment. The ability to learn new technologies Dealing with escalated support issues Soft Skills required: Excellent stakeholder communication skills Proactive customer success mindset Great at cascading feedback Desirable skills: Experience in a highly technical or scientific environment Experience with training, upskilling ...