7 of 7 Support Specialist Jobs in the South West

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Job Opportunity: Onsite Support Engineer at AVASO Technology Location : Brockworth, England, United Kingdom Employment Type : Full-Time Experience : 3-5+ years Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. … If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: We are seeking an experienced Onsite Support Engineer to join our team in Brockworth, England, United Kingdom. The successful candidate will provide technical support, troubleshooting, and IT … assistance to end users. This role requires someone with strong technical skills and a customer-focused approach. Key Responsibilities: Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently. Troubleshoot and resolve hardware, software, and network-related issues. Install, configure, and maintain desktop systems, laptops, and peripherals. Ensure the deployment of operating systems More ❯

IT Support Analyst – Legal Specialist 📍 Exeter | Hybrid I’m working with a leading law firm , who are looking for a proactive and personable IT Support Analyst to join their growing team in Exeter . This is a fantastic opportunity for someone with 1st/2nd line support experience within the legal industry, looking to build on … their technical skills while supporting a modern Microsoft-based IT estate. 🔍 The Role: As part of a friendly and forward-thinking IT team, you’ll be delivering hands-on support across the firm – covering everything from device setup and troubleshooting, to assisting with legal software and Microsoft 365 queries. You'll play a key role in keeping internal users … productive and systems running smoothly. 🛠️ What You’ll Be Doing: Responding to incoming support tickets via ServiceNow Providing 1st/2nd line support across Windows 10/11 , O365 , and Active Directory Preparing and configuring laptops, desktops, and mobile devices (iOS) Supporting meeting room setups and remote users Escalating issues to 3rd line or external vendors when required More ❯

Role Overview: We are seeking a proactive and technically skilled Shop Floor Application Support Specialist to join our team in supporting mission-critical manufacturing systems. You will provide L1.5/L2/L3 support for a range of Shop Floor IT tools , play a key role in testing and deploying new functionalities, and ensure end-user readiness … through training and documentation. Key Responsibilities: Provide L1.5/L2/L3 support for MES and shop floor applications such as: SIMATIC IT MES AOS ANDON systems SGM Portal Others as required Troubleshoot incidents, escalate complex issues to relevant teams, and follow through to resolution. Develop and maintain comprehensive technical documentation , including: Knowledge base articles Incident reports/Incident … with cross-functional teams to evaluate and implement new solutions or features for shop floor IT systems. Conduct training sessions for end-users on new releases and system updates. Support pre-MIP feature testing and validation in test environments. Ensure adherence to ITIL standards and best practices in incident and change management. Qualifications: Proven experience in manufacturing IT support More ❯

Technical Support Specialist Are you a Technical Specialist with a background of providing second and third-line support This is a great opportunity to join a fun technical team and develop in your career. Position: Technical Support Specialist Location: Swindon/Hybrid Hours: Full-time Salary: £34,000 to £38,000 per annum Contract … and the second round is in person at the Swindon office on 16 July 2025. The Role Part of the Technology team, this role involves the provision of systems support on a range of systems. This role supports the full range of Technology Support Desk duties, and you will be one of the first points of contact for … and resolving issues and, where appropriate, allocating tasks to other team members; and maintaining the Society's hardware and software. You will also provide technical guidance to other Technology Support Desk staff members. About You We are looking for someone with experience of: Working within an IT helpdesk environment PowerShell, Microsoft Online (365) and Exchange Online Management modules Migrating More ❯

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced … technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT … team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and More ❯

Launch Your Tech Career with EIMS Global! Role: Tech Client Support Representative (German-speaking) 📍 Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers, 21 Richmond Hill) & 2 days remote 💼 OTE: £28,000–£32,000 in Year 1 (Base + Quarterly Bonuses) EIMS Global Ltd is a fast-growing B2B tech sales & marketing agency with offices in the … winning team during this exciting time of global expansion. No experience? No problem! If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. 💡 What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role 🎯 What’s In It For You? 💰 OTE More ❯