IT Service Desk Technician
- Hiring Organisation
- TQR
- Location
- Plymouth, Devon, South West, United Kingdom
- Employment Type
- Permanent
Responsibilities Provide comprehensive IT support to end users within a retail or multi-site environment Log, monitor and respond to service requests across multiple communication channels Escalate complex or high-priority issues to internal and external teams in line with procedures Support EPOS systems, including associated hardware, software and network …/WAN) and troubleshooting techniques Good knowledge of general IT concepts and terminology Strong analytical and problem-solving skills Excellent written and verbal communication skills Reliable, flexible and able to work effectively within a team environment Whats on Offer Competitive salary Pension scheme Employee benefits package, including discounts ...