Head of Customer Activation
- Hiring Organisation
- Jobleads-UK
- Location
- Worcester, England, United Kingdom
Indicators (KPIs), and continuous improvement initiatives. Champion the voice of the customer throughout all phases of delivery and activation. Ensure customers receive clear, timely communication throughout their onboarding journey. Support the management of Executive-level relationships for complex or strategic customers Develop frameworks that enhance customer experience and drive value … experience. Skills Self-confident, self-motivated with the ability to lead and motivate teams. Able to define future strategy and quality roadmaps. Strong interpersonal skills. Strong team management and leadership capability. Strong stakeholder management and influencing skills. Problem solving and analytical skills. Ability to work to strict deadlines ...