2 of 2 Software Deployment Jobs in the North of England

technology support. They help businesses and educational institutions adapt and thrive in the ever-changing digital landscape. Partnering with leading IT vendors, they offer innovative ICT solutions, hardware, and software tailored to the education sector. From IT help desks to on-site support and installations, they provide the right level of service to meet our customers' needs. They are … by expert trainers at Baltic Apprenticeships. A Typical Day in the Job: Provide 1st line IT support, troubleshooting technical issues, managing and resetting passwords, and assisting with hardware and software installations. Communicate with customers via phone, email, remote access, and a ticketing system. Assist with server and data backups to ensure secure storage and recovery. Configure hardware and software … Skills and Knowledge: Passion for IT, problem-solving, and staying up to date with technology advancements. Strong communication and customer service skills. Experience with building PCs, hardware installations, and software deployment is beneficial. Ability to work independently and as part of a team. Required Grades - Maths 4/C, English 5/C. Your Training with Baltic: This More ❯

on a 3-month contract based onsite in Carlisle. The role involves providing hands-on technical support, with a strong focus on rebuilding and configuring laptops, troubleshooting hardware and software issues, and supporting general desktop management. Responsibilities: Provide 2nd line technical support for end users, resolving escalated incidents and service requests. Rebuild, configure, and deploy laptops and desktops to … company standards. Perform hardware diagnostics, repairs, and upgrades as required. Assist with software installations, updates, and general device management. Maintain accurate records of work carried out, including asset tracking and documentation. Collaborate closely with the wider IT team to ensure efficient issue resolution and service delivery. Skills: Proven experience in a 2nd Line Desktop Support or similar IT support … role. Strong hands-on experience rebuilding and configuring laptops/desktops. Good knowledge of Windows 10/11 environments. Familiarity with general desktop management and basic software deployment tools. Exposure to SCCM is a plus but not essential. Excellent troubleshooting and communication skills. Ability to work effectively in an onsite, fast-paced environment. If this opportunity is for More ❯