Job Description: Purpose of the role We are looking for customer-focused and enthusiastic candidate for the Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic to our client needs and requirements. The applicant should have a very good understanding of software application packaging, possess good written and verbal communication … Good communication skills (customer facing as you may need to speak to people in the business) Experience of managing and maintaining a SCCM 2012 (or higher) production environment SCCM deployment/Design experience Some Operating System Deployment (OSD), including tools such as MDT Experience of SCCM/WSUS patching technology Microsoft Active Directory server Microsoft Group Policy Objects … GPOs) Softwaredeployment and 3rd line support and troubleshooting Understand and input into desktop engineering standards, processes and best practices Involvement in delivering large scale deployments of software, e.g. Microsoft Office Experience of large OS migration projects (preferably windows 10) Highlight changes to processes or errors to the process owners. Maintain own process and working instruction documents More ❯
Job Description: Purpose of the role We are looking for customer-focused and enthusiastic candidate for the Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic to our client needs and requirements. The applicant should have a very good understanding of software application packaging, possess good written and verbal communication … Good communication skills (customer facing as you may need to speak to people in the business) Experience of managing and maintaining a SCCM 2012 (or higher) production environment SCCM deployment/Design experience Some Operating System Deployment (OSD), including tools such as MDT Experience of SCCM/WSUS patching technology Microsoft Active Directory server Microsoft Group Policy Objects … GPOs) Softwaredeployment and 3rd line support and troubleshooting Understand and input into desktop engineering standards, processes and best practices Involvement in delivering large scale deployments of software, e.g. Microsoft Office Experience of large OS migration projects (preferably windows 10) Highlight changes to processes or errors to the process owners. Maintain own process and working instruction documents More ❯
infrastructure within manufacturing or plant environments. Familiarity with Process Control Domain (PCD) and Operational Technology (OT) infrastructure management is highly desirable. Key Responsibilities: Provide end-user support for hardware, software, and peripheral devices (e.g., desktops, laptops, printers, and mobile devices). Troubleshoot and resolve issues with operating systems (Windows, macOS, Linux), office applications, and enterprise tools. Assist users with … devices. Collaborate with engineering teams to ensure secure and reliable IT-OT convergence. Address challenges specific to plant/production environments, such as minimizing downtime and ensuring safety standards. SoftwareDeployment and Imaging: Perform system imaging, software installation, and updates for end-user devices. Deploy and maintain IT applications as per organizational needs. Ensure all systems are More ❯
problems or requests and make improvements associated with these technologies: End User Device Image - Autopilot Patch process Backup maintenance Server Estate (Cloud & on premise) Azure Active Directory (Entra ID) SoftwareDeployment (Intune/MDM) Device Management and optimisation using appropriate toolsets Cloud Telephony platform KeyIVR Networking maintenance/architecture, Firewalls, Layer 3 switches, Access Points, VPN etc Print More ❯
problems or requests and make improvements associated with these technologies: End User Device Image - Autopilot Patch process Backup maintenance Server Estate (Cloud & on premise) Azure Active Directory (Entra ID) SoftwareDeployment (Intune/MDM) Device Management and optimisation using appropriate toolsets Cloud Telephony platform KeyIVR Networking maintenance/architecture, Firewalls, Layer 3 switches, Access Points, VPN etc Print More ❯
you want to login/join with: Responsibilities: Provide comprehensive technical support to end-users through in-person interactions, phone communications, and remote access technologies. Diagnose and resolve hardware, software, and network issues on Virtual Desktop Infrastructure (VDI), laptops, printers, and other peripherals using event logs and monitoring solutions. Install, configure, and maintain operating systems (Windows 10 and Office … productivity suites (Microsoft Office), applications, and security software. Deploy and manage software updates and patches using tools such as Microsoft System Centre Configuration Manager (SCCM). Use remote access tools (TeamViewer, Remote Desktop) to assist remote users promptly. Support collaboration and communication tools, including MS Teams, Email, and mobile communications. Collaborate with other IT teams to address escalated issues … system upgrades and migrations. Set up and support audiovisual (AV) equipment for meetings across all organizational levels. Requirements: In-depth knowledge and experience with desktop operating systems, hardware, and software, including Windows 10/11, Microsoft Office Suite, Active Directory, Citrix, VDI, and Exchange. Familiarity with endpoint security software, including antivirus and firewall solutions. Proficiency with softwareMore ❯
technical skills and a customer-focused approach. Key Responsibilities: Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently. Troubleshoot and resolve hardware, software, and network-related issues. Install, configure, and maintain desktop systems, laptops, and peripherals. Ensure the deployment of operating systems, updates , and software packages . Work with the … protocols (TCP/IP, DNS, DHCP). Strong knowledge of MS Office Suite and other productivity software. Expertise in hardware diagnostics, repair, and replacements. Knowledge of system imaging and softwaredeployment tools (e.g., SCCM, MDT). Familiar with ITIL processes for incident, problem, and change management. Strong communication skills, with the ability to explain technical issues to non More ❯
technical skills and a customer-focused approach. Key Responsibilities: Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently. Troubleshoot and resolve hardware, software, and network-related issues. Install, configure, and maintain desktop systems, laptops, and peripherals. Ensure the deployment of operating systems, updates , and software packages . Work with the … protocols (TCP/IP, DNS, DHCP). Strong knowledge of MS Office Suite and other productivity software. Expertise in hardware diagnostics, repair, and replacements. Knowledge of system imaging and softwaredeployment tools (e.g., SCCM, MDT). Familiar with ITIL processes for incident, problem, and change management. Strong communication skills, with the ability to explain technical issues to non More ❯
technical skills and a customer-focused approach. Key Responsibilities: Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently. Troubleshoot and resolve hardware, software, and network-related issues. Install, configure, and maintain desktop systems, laptops, and peripherals. Ensure the deployment of operating systems, updates , and software packages . Work with the … protocols (TCP/IP, DNS, DHCP). Strong knowledge of MS Office Suite and other productivity software. Expertise in hardware diagnostics, repair, and replacements. Knowledge of system imaging and softwaredeployment tools (e.g., SCCM, MDT). Familiar with ITIL processes for incident, problem, and change management. Strong communication skills, with the ability to explain technical issues to non More ❯
technical skills and a customer-focused approach. Key Responsibilities: Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently. Troubleshoot and resolve hardware, software, and network-related issues. Install, configure, and maintain desktop systems, laptops, and peripherals. Ensure the deployment of operating systems, updates , and software packages . Work with the … protocols (TCP/IP, DNS, DHCP). Strong knowledge of MS Office Suite and other productivity software. Expertise in hardware diagnostics, repair, and replacements. Knowledge of system imaging and softwaredeployment tools (e.g., SCCM, MDT). Familiar with ITIL processes for incident, problem, and change management. Strong communication skills, with the ability to explain technical issues to non More ❯
near Marble Arch. This is an office-based role requiring presence 5 days a week. Responsibilities include: Providing Level 2 support for desktop and laptop issues, including hardware and software troubleshooting. Managing and troubleshooting Windows OS and applications. Supporting DNS and DHCP troubleshooting. Administering Microsoft Office 365. Using Microsoft Intune for device management and security. Following ITIL best practices … for incident, problem, and change management. Assisting with hardware and softwaredeployment and maintenance. Documenting issues using the service desk system. Collaborating with IT team members to resolve complex issues. Providing end-user training and support as needed. Requirements: Experience in a Level 2 desktop support role within trading or finance services. Strong knowledge of Windows OS and More ❯
WAN, and VPN connectivity. Maintain IT documentation, including procedures, asset inventory, and incident logs. Liaise with 3rd party vendors and service providers for issue resolution or project support. Support softwaredeployment, system upgrades, and IT projects as needed. Ensure tickets are updated and closed in a timely manner according to SLA targets. Deliver excellent customer service and support More ❯
class service to our customers and be able to communicate at all levels to ensure understanding. Key Responsibilities: Install, configure, test and maintain Microsoft and VMWare operating systems, application software and system management tools Troubleshoot and resolve reported helpdesk issues Ensure the highest levels ofsystemsand infrastructure availability Contribution to software asset management Compliance with version control procedures in … to resolve ICT systems issues in response to triaged help desk tickets, and assist in resolving second and some third line technical issues Good knowledge of patch management and deployment (e.g. WSUS) Proficient knowledge of virtualisation on Windows platforms (especially VMWare(ESXi)) Proficient in following ITIL standards and processes Desired Experience: Knowledge of Windows Operating Systems, including Active Directory … DFS, Internet Protocol, and softwaredeployment via Group Policy Some understanding of Unix/Linux/RedHat Personal Competencies: Willing to work as part of an integrated multi-technology team Appreciation, acceptance and adherence to the constraints of working on highly classified defence platforms Successfulapplicants will be required to obtain Developed Vetting security clearance as part of this More ❯
class service to our customers and be able to communicate at all levels to ensure understanding. Key Responsibilities: Install, configure, test and maintain Microsoft and VMWare operating systems, application software and system management tools Troubleshoot and resolve reported helpdesk issues Ensure the highest levels of systems and infrastructure availability Contribution to software asset management Compliance with version control … to resolve ICT systems issues in response to triaged help desk tickets, and assist in resolving second and some third line technical issues Good knowledge of patch management and deployment (e.g. WSUS) Proficient knowledge of virtualisation on Windows platforms (especially VMWare(ESXi)) Proficient in following ITIL standards and processes Desired Experience: Knowledge of Windows Operating Systems, including Active Directory … DFS, Internet Protocol, and softwaredeployment via Group Policy Some understanding of Unix/Linux/RedHat Personal Competencies: Willing to work as part of an integrated multi-technology team Appreciation, acceptance and adherence to the constraints of working on highly classified defence platforms Successful applicants will be required to obtain Developed Vetting security clearance as part of More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Us3 Consulting
deploying and configuring applications Monitor/deploy application updates & patches Develop understanding of systems within the application landscape Support internal projects with technical design reviews and environment builds/deployment Key accountabilities To be aware of and comply with all company policies and procedures, including but not limited to the Group/Company Data Protection policy, Equal Opportunities policy … of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of softwaredeployment processes/systems (e.g. Octopus Deploy) would be beneficial Skills and abilities Strong written and verbal communication skills; comfortable working side by side with business colleagues to More ❯
Bolton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
deploying and configuring applications Monitor/deploy application updates & patches Develop understanding of systems within the application landscape Support internal projects with technical design reviews and environment builds/deployment Key accountabilities To be aware of and comply with all company policies and procedures, including but not limited to the Group/Company Data Protection policy, Equal Opportunities policy … of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of softwaredeployment processes/systems (e.g. Octopus Deploy) would be beneficial Skills and abilities Strong written and verbal communication skills; comfortable working side by side with business colleagues to More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
US3 Consulting
deploying and configuring applications Monitor/deploy application updates & patches Develop understanding of systems within the application landscape Support internal projects with technical design reviews and environment builds/deployment Key accountabilities To be aware of and comply with all company policies and procedures, including but not limited to the Group/Company Data Protection policy, Equal Opportunities policy … of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of softwaredeployment processes/systems (e.g. Octopus Deploy) would be beneficial Skills and abilities Strong written and verbal communication skills; comfortable working side by side with business colleagues to More ❯
Dundee, Scotland, United Kingdom Hybrid / WFH Options
NCR Atleos
Join to apply for the Software Distribution Specialist role at NCR Atleos 1 day ago Be among the first 25 applicants Join to apply for the Software Distribution Specialist role at NCR Atleos About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational … the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Location: [Dundee, UK] - Hybrid Department: IT Payments and Networks Reports to: [Softwaredeployment & Campaign OPS] We are seeking a Software Distribution Specialist to manage and execute softwaredeployment activities across enterprise systems, with a focus on software updates and campaign content delivery to ATM devices. The ideal candidate will have hands-on experience with enterprise software distribution tools, strong Excel skills, and a background in IT support—preferably within the ATM or banking industry. Key Responsibilities Plan, schedule, and execute software distribution and update campaigns across enterprise environments, including ATM networks. Utilize various enterprise More ❯
Dundee, Scotland, United Kingdom Hybrid / WFH Options
NCR Atleos
the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Location: [Dundee, UK] - Hybrid Department: IT Payments and Networks Reports to: [Softwaredeployment & Campaign OPS] We are seeking a IT Support Engineer/Software Distribution Specialist to manage and execute softwaredeployment activities across enterprise systems, with … a focus on software updates and campaign content delivery to ATM devices. The ideal candidate will have hands-on experience with enterprise software distribution tools, strong Excel skills, and a background in IT support—preferably within the ATM or banking industry. Key Responsibilities Plan, schedule, and execute software distribution and update campaigns across enterprise environments, including ATM … networks. Utilize various enterprise software and content deployment tools, be ready to quickly adopt to the new solutions. Own and ensure software compliance across the managed environment. Monitor deployment performance, troubleshoot distribution failures, and optimize processes for reliability and efficiency. Communicate regularly with the Account Support Organization to align deployment activities and resolve issues proactively. More ❯
Company: Morning Data Ltd (A Verisk Company) To be an Infrastructure Technician within the Support & Infrastructure Team responsible for deployment, monitoring and maintaining an extensive cloud hosted RDS application suite for the insurance industry; as well as our internally used cloud applications and on-prem equipment. Also acting as the liaison with the larger Verisk group for security as … of services to our clients; Manage application licensing; Keep up to date with the latest infrastructure and SysOps technologies and methodologies; Gain clear understanding and knowledge of Morning Data software products, infrastructure, and the insurance industry; Help prompt the use of automated softwaredeployment and monitoring at every opportunity; Provide sensible estimates for work items and consistently … enhancements and support delivered by the team; Contribute to technology selection and methodology decisions, including standardization of system architecture, use of automation where appropriate and best practice for the deployment processes; Engage with and strive to enhance team procedures and processes; Help & support Software Development teams to produce secure applications; Develop strong working relationships with other departments & Business More ❯
stability and availability, and maintaining a high degree of customer service. Running operations, including, but not limited to, SQL/Data analysis, log analysis, application and operating system troubleshooting, softwaredeployment, patch management oversight, Quality Analysis for standard processes. Incident, Problem and Change Management duties, including ownership and progression of internal and external faults and technical issues. Own More ❯
assets. Ensure compliance with industry standards and regulatory requirements. Define and implement IT support strategies to improve service desk efficiency. Optimize end-user computing environments, including device management and software deployment. Lead automation initiatives to streamline IT operations and enhance user experience. Work with stakeholders to align IT architecture with business goals. Provide technical leadership and mentor IT teams More ❯
implementation of advanced application packaging strategies, methodologies, and best practices. Provide expert-level support and guidance to project teams and stakeholders on complex application packaging issues, including architecture design, deployment strategies, and troubleshooting. Lead and mentor a team of application packaging engineers, providing technical direction, mentorship, and knowledge transfer. Collaborate with cross-functional teams to assess business requirements, evaluate … technology solutions, and recommend innovative approaches to optimise software delivery processes. Develop and maintain application packaging standards, guidelines, and documentation to ensure consistency and compliance. Evaluate and recommend tools, technologies, and processes to enhance the application packaging, workflow, automation, and scalability. Stay current with emerging technologies, industry trends, and best practices in application packaging, virtualisation, and software deployment. … Qualifications: Experienced in application packaging and deployment in enterprise environments, with a proven track record of leadership and expertise. Extensive experience with packaging tools and technologies, such as Microsoft App-V, MSI and deployment technologies. Proficiency in scripting and automation using PowerShell and/or other scripting languages. Deep understanding of Windows Operating Systems, Active Directory, Group Policy More ❯
team in Glasgow! Team Purpose: The team provides 3rd line Endpoint Management for multiple international customers, focused on the areas of: Windows endpoint and mobile device management: update and softwaredeployment, configuration management and operating system deployment. MS Intune product family management: maintenance and upgrading of Microsoft Configuration Manager (MCM), management of Intune. Microsoft 365 service components management … with a focus on security (Microsoft Defender). Software packaging: creation and maintenance of application packages All Incidents and Requests are to be resolved within SLA as exceeding these would have impact on our customer’s ability to function as a business. Role Purpose: The suitable candidate for this role will play an important part in delivering 3rd line … and support customer environments built with Windows client Operating systems, Active Directory Group Policy, Microsoft Defender and the Microsoft Intune product family (Microsoft Configuration Manager/Intune) with patching, softwaredeployment, compliance and configuration policies. Respond to and resolve assigned incidents in addition to implementing requests and changes, ensuring appropriate actions are taken so that none of them More ❯
team in Glasgow! Team Purpose: The team provides 3rd line Endpoint Management for multiple international customers, focused on the areas of: Windows endpoint and mobile device management: update and softwaredeployment, configuration management and operating system deployment. MS Intune product family management: maintenance and upgrading of Microsoft Configuration Manager (MCM), management of Intune. Microsoft 365 service components management … with a focus on security (Microsoft Defender). Software packaging: creation and maintenance of application packages All Incidents and Requests are to be resolved within SLA as exceeding these would have impact on our customer’s ability to function as a business. Role Purpose: The suitable candidate for this role will play an important part in delivering 3rd line … and support customer environments built with Windows client Operating systems, Active Directory Group Policy, Microsoft Defender and the Microsoft Intune product family (Microsoft Configuration Manager/Intune) with patching, softwaredeployment, compliance and configuration policies. Respond to and resolve assigned incidents in addition to implementing requests and changes, ensuring appropriate actions are taken so that none of them More ❯