Job Description: Purpose of the role We are looking for customer-focused and enthusiastic candidate for the Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic to our client needs and requirements. The applicant should have a very good understanding of software application packaging, possess good written and verbal communication … Good communication skills (customer facing as you may need to speak to people in the business) Experience of managing and maintaining a SCCM 2012 (or higher) production environment SCCM deployment/Design experience Some Operating System Deployment (OSD), including tools such as MDT Experience of SCCM/WSUS patching technology Microsoft Active Directory server Microsoft Group Policy Objects … GPOs) Softwaredeployment and 3rd line support and troubleshooting Understand and input into desktop engineering standards, processes and best practices Involvement in delivering large scale deployments of software, e.g. Microsoft Office Experience of large OS migration projects (preferably windows 10) Highlight changes to processes or errors to the process owners. Maintain own process and working instruction documents More ❯
Job Description: Purpose of the role We are looking for customer-focused and enthusiastic candidate for the Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic to our client needs and requirements. The applicant should have a very good understanding of software application packaging, possess good written and verbal communication … Good communication skills (customer facing as you may need to speak to people in the business) Experience of managing and maintaining a SCCM 2012 (or higher) production environment SCCM deployment/Design experience Some Operating System Deployment (OSD), including tools such as MDT Experience of SCCM/WSUS patching technology Microsoft Active Directory server Microsoft Group Policy Objects … GPOs) Softwaredeployment and 3rd line support and troubleshooting Understand and input into desktop engineering standards, processes and best practices Involvement in delivering large scale deployments of software, e.g. Microsoft Office Experience of large OS migration projects (preferably windows 10) Highlight changes to processes or errors to the process owners. Maintain own process and working instruction documents More ❯
Job Description: Purpose of the role We are looking for customer-focused and enthusiastic candidate for the Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic to our client needs and requirements. The applicant should have a very good understanding of software application packaging, possess good written and verbal communication … Good communication skills (customer facing as you may need to speak to people in the business) Experience of managing and maintaining a SCCM 2012 (or higher) production environment SCCM deployment/Design experience Some Operating System Deployment (OSD), including tools such as MDT Experience of SCCM/WSUS patching technology Microsoft Active Directory server Microsoft Group Policy Objects … GPOs) Softwaredeployment and 3rd line support and troubleshooting Understand and input into desktop engineering standards, processes and best practices Involvement in delivering large scale deployments of software, e.g. Microsoft Office Experience of large OS migration projects (preferably windows 10) Highlight changes to processes or errors to the process owners. Maintain own process and working instruction documents More ❯
problems or requests and make improvements associated with these technologies: End User Device Image - Autopilot Patch process Backup maintenance Server Estate (Cloud & on premise) Azure Active Directory (Entra ID) SoftwareDeployment (Intune/MDM) Device Management and optimisation using appropriate toolsets Cloud Telephony platform KeyIVR Networking maintenance/architecture, Firewalls, Layer 3 switches, Access Points, VPN etc Print More ❯
problems or requests and make improvements associated with these technologies: End User Device Image - Autopilot Patch process Backup maintenance Server Estate (Cloud & on premise) Azure Active Directory (Entra ID) SoftwareDeployment (Intune/MDM) Device Management and optimisation using appropriate toolsets Cloud Telephony platform KeyIVR Networking maintenance/architecture, Firewalls, Layer 3 switches, Access Points, VPN etc Print More ❯
technical skills and a customer-focused approach. Key Responsibilities: Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently. Troubleshoot and resolve hardware, software, and network-related issues. Install, configure, and maintain desktop systems, laptops, and peripherals. Ensure the deployment of operating systems, updates , and software packages . Work with the … protocols (TCP/IP, DNS, DHCP). Strong knowledge of MS Office Suite and other productivity software. Expertise in hardware diagnostics, repair, and replacements. Knowledge of system imaging and softwaredeployment tools (e.g., SCCM, MDT). Familiar with ITIL processes for incident, problem, and change management. Strong communication skills, with the ability to explain technical issues to non More ❯
technical skills and a customer-focused approach. Key Responsibilities: Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently. Troubleshoot and resolve hardware, software, and network-related issues. Install, configure, and maintain desktop systems, laptops, and peripherals. Ensure the deployment of operating systems, updates, and software packages. Work with the IT … protocols (TCP/IP, DNS, DHCP). Strong knowledge of MS Office Suite and other productivity software. Expertise in hardware diagnostics, repair, and replacements. Knowledge of system imaging and softwaredeployment tools (e.g., SCCM, MDT). Familiar with ITIL processes for incident, problem, and change management. Strong communication skills, with the ability to explain technical issues to non More ❯
change management. To assist in keeping track of the infrastructure assets. To assist in designing and documenting infrastructure processes, procedures and standards and to maintain or prepare system and software documentation as directed. To keep users up to date with progress and to liaise with staff in an appropriate manner. To liaise with users regarding escalated issues and to … meet the needs of the business. Servers: Regularly checking logs and servers to ensure they are properly patched and dealing with any issues. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. … and VPN technologies, design, implementation, troubleshooting and support on several implementation, including HP technology. Experience of management of the core IT applications such as email, anti - virus, systems management, softwaredeployment, user provision and patch management. Experience in managing an enterprise level email system. Previous experience of working in an IT project environment, with active involvement within a More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Us3 Consulting
deploying and configuring applications Monitor/deploy application updates & patches Develop understanding of systems within the application landscape Support internal projects with technical design reviews and environment builds/deployment Key accountabilities To be aware of and comply with all company policies and procedures, including but not limited to the Group/Company Data Protection policy, Equal Opportunities policy … of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of softwaredeployment processes/systems (e.g. Octopus Deploy) would be beneficial Skills and abilities Strong written and verbal communication skills; comfortable working side by side with business colleagues to More ❯
class service to our customers and be able to communicate at all levels to ensure understanding. Key Responsibilities: Install, configure, test and maintain Microsoft and VMWare operating systems, application software and system management tools Troubleshoot and resolve reported helpdesk issues Ensure the highest levels ofsystemsand infrastructure availability Contribution to software asset management Compliance with version control procedures in … to resolve ICT systems issues in response to triaged help desk tickets, and assist in resolving second and some third line technical issues Good knowledge of patch management and deployment (e.g. WSUS) Proficient knowledge of virtualisation on Windows platforms (especially VMWare(ESXi)) Proficient in following ITIL standards and processes Desired Experience: Knowledge of Windows Operating Systems, including Active Directory … DFS, Internet Protocol, and softwaredeployment via Group Policy Some understanding of Unix/Linux/RedHat Personal Competencies: Willing to work as part of an integrated multi-technology team Appreciation, acceptance and adherence to the constraints of working on highly classified defence platforms Successfulapplicants will be required to obtain Developed Vetting security clearance as part of this More ❯
cloud services (VMs, Microsoft Intune). Implement and support basic cyber security measures including endpoint protection, MFA, and security policies. Assist with user onboarding/offboarding, hardware setup, and software deployment. Document procedures and maintain IT asset records. The ideal candidate: Proven experience in a 1st or 2nd line support role. Strong proficiency with Microsoft 365 administration. Experience supporting More ❯
implementation of advanced application packaging strategies, methodologies, and best practices. Provide expert-level support and guidance to project teams and stakeholders on complex application packaging issues, including architecture design, deployment strategies, and troubleshooting. Lead and mentor a team of application packaging engineers, providing technical direction, mentorship, and knowledge transfer. Collaborate with cross-functional teams to assess business requirements, evaluate … technology solutions, and recommend innovative approaches to optimise software delivery processes. Develop and maintain application packaging standards, guidelines, and documentation to ensure consistency and compliance. Evaluate and recommend tools, technologies, and processes to enhance the application packaging, workflow, automation, and scalability. Stay current with emerging technologies, industry trends, and best practices in application packaging, virtualisation, and software deployment. … Qualifications: Experienced in application packaging and deployment in enterprise environments, with a proven track record of leadership and expertise. Extensive experience with packaging tools and technologies, such as Microsoft App-V, MSI and deployment technologies. Proficiency in scripting and automation using PowerShell and/or other scripting languages. Deep understanding of Windows Operating Systems, Active Directory, Group Policy More ❯
Company: Morning Data Ltd (A Verisk Company) To be an Infrastructure Technician within the Support & Infrastructure Team responsible for deployment, monitoring and maintaining an extensive cloud hosted RDS application suite for the insurance industry; as well as our internally used cloud applications and on-prem equipment. Also acting as the liaison with the larger Verisk group for security as … of services to our clients; Manage application licensing; Keep up to date with the latest infrastructure and SysOps technologies and methodologies; Gain clear understanding and knowledge of Morning Data software products, infrastructure, and the insurance industry; Help prompt the use of automated softwaredeployment and monitoring at every opportunity; Provide sensible estimates for work items and consistently … enhancements and support delivered by the team; Contribute to technology selection and methodology decisions, including standardization of system architecture, use of automation where appropriate and best practice for the deployment processes; Engage with and strive to enhance team procedures and processes; Help & support Software Development teams to produce secure applications; Develop strong working relationships with other departments & Business More ❯
team in Glasgow! Team Purpose: The team provides 3rd line Endpoint Management for multiple international customers, focused on the areas of: Windows endpoint and mobile device management: update and softwaredeployment, configuration management and operating system deployment. MS Intune product family management: maintenance and upgrading of Microsoft Configuration Manager (MCM), management of Intune. Microsoft 365 service components management … with a focus on security (Microsoft Defender). Software packaging: creation and maintenance of application packages All Incidents and Requests are to be resolved within SLA as exceeding these would have impact on our customer’s ability to function as a business. Role Purpose: The suitable candidate for this role will play an important part in delivering 3rd line … and support customer environments built with Windows client Operating systems, Active Directory Group Policy, Microsoft Defender and the Microsoft Intune product family (Microsoft Configuration Manager/Intune) with patching, softwaredeployment, compliance and configuration policies. Respond to and resolve assigned incidents in addition to implementing requests and changes, ensuring appropriate actions are taken so that none of them More ❯
printers, and basic networking Log, track and resolve IT support tickets using our ticketing system in a timely manner Assist with new user setups, including hardware, user access permissions, software installation and IT inductions Perform basic hardware installations, assembly, diagnostics and repairs Support network patching, backups, cabling and routine IT health checks Collaborate on internal IT documentation and inventory … or IT security policies Keen interest in issues related to a company's IT infrastructure - internet connection, routing, servers (Windows and LINUX) and IT Security Knowledge of remote troubleshooting, softwaredeployment and installation Benefits Pension, paid holidays, benefits and additional training resources Call Yasemin at Travail on Travail Employment Group Ltd is acting as an Employment Agency in More ❯
support requests Co-ordinate and manage through to resolution all incidents involving internal/external third line support teams Maintain and enhance the Asset Register of IS hardware and software for customer Establish and maintain effective working relationships with the Hexaware IS department & supported customers To provide a key provision of liaison between relevant areas of the business and … layer 1, layer 2 and layer 3 networking devices Working knowledge of MS office products Hands-on experience with Active Directory and groups and policies Hand-on experience with Softwaredeployment SCCM and Altris Ability to deal with customers at all levels through an approachable and customer focused awareness. An inquisitive and analytical mind who is service driven. … Patch Management Mean time to repair - Onsite analysis, diagnosis and resolution of desktop problems for end users Collaborate with 3rd level support to prevent system downtime Network Changes & Management Software/hardware/network troubleshooting Assist with server and workstation patching to ensure the security of the infrastructure Assist in the maintenance, management and documentation of the network systems More ❯
remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting softwaredeployment, patching, and security remediation Managing hardware assets and supporting onboarding/offboarding procedures Collaborating with vendors, contractors, and building management on IT installations Working closely with the More ❯
Harrogate, North Yorkshire, United Kingdom Hybrid / WFH Options
Kinect Recruitment Ltd
of hands-on experience in IT support, helpdesk operations, or technical troubleshooting. You will play a key role in supporting day-to-day IT operations, assisting with hardware and software setups, and contributing to broader IT projects. The role offers hands-on experience and development across a broad IT environment, with the opportunity to build on your existing skills … IT support for desktops, laptops, printers, and basic networking issues Log, manage, and resolve IT service tickets using an internal ticketing system Assist with new employee setups: hardware provisioning, software installation, user access, and onboarding Perform basic hardware installations, diagnostics, and repairs Support IT infrastructure tasks including network patching, cabling, backups, and system health checks Help maintain accurate IT … cybersecurity frameworks or certifications (e.g., CompTIA Security+, Cisco CyberOps) Knowledge of ITIL, ISO 27001, or IT security standards Interest in server environments (Windows/Linux), remote support tools, and softwaredeploymentMore ❯
Hereford, Herefordshire, West Midlands, United Kingdom
JLA Resourcing Ltd
working alongside skilled engineers to shape and deliver innovative technical solutions. With a growing footprint in the secure government domain, this organisation delivers cutting-edge solutions that combine modern software engineering with robust infrastructure expertise. This is a full-time, on-site position based in Hereford, offering a highly competitive salary between £55,000 and £70,000. The Role … As a Linux Integration Engineer, you will be embedded within a multi-disciplinary engineering team, responsible for integrating systems and software in secure, performance-critical environments. Your core duties will include: Managing application integration across Linux systems Leading integration testing and ensuring alignment with performance specifications Liaising across security, engineering, and supplier teams to resolve integration challenges Supporting Agile … You'll need to bring: Strong Linux systems integration and administration experience Hands-on knowledge of Docker, DevOps, and CI/CD pipelines Good understanding of networking, virtualisation, and softwaredeployment Experience working in Agile environments and managing technical backlogs A collaborative mindset with strong communication and problem-solving skills Eligibility for DV clearance (current SC clearance required More ❯
telecoms. Administer on-site infrastructure, including servers, data storage, and networking hardware. Monitor and manage system performance, patching, and access control to maintain system integrity. Design, script, and automate softwaredeployment, managing package testing and distribution. Configure new and existing applications to ensure optimal performance and end-user satisfaction. Liaise with internal teams, service desks, and third-party … Proven experience supporting IT infrastructure and resolving complex incidents in a multi-vendor environment. Strong knowledge of Microsoft technologies, Azure, M365, and network storage systems. Experience with application configuration, software packaging, and automation tools. Proficient in managing access control and IT security policies. Ability to work independently and collaboratively in a fast-paced support environment. Desirable: ITIL v4 Foundation More ❯
Employment Type: Permanent
Salary: £38000 - £40000/annum 18% contributory pension and great b
month initial contract. Part of Windows 10 to 11 programme of work we are looking for a detail-oriented and technically proficient Technical Business Analyst to support our software rationalisation and packaging initiatives. The successful candidate will play a critical role in analyzing current software usage, identifying opportunities for consolidation, and collaborating with IT and packaging teams to … cost-effectiveness. An ideal candidate must have STRONG analytical skills including being highly proficient in data analysis using Excel and other technologies. Key Responsibilities: Conduct detailed assessments of existing software inventories across business units. Gather and validate business and technical requirements for application usage, dependencies, and future needs. Identify opportunities for software rationalisation, standardisation, version unification, and decommissioning. … Work closely with software packaging and deployment teams to prioritize, schedule, and track packaging activities. Liaise with vendors and procurement to support license optimisation and contract rationalisation. Create and maintain documentation including business cases, software catalogues, technical specifications, and migration plans. Assist with UAT planning and stakeholder communication to ensure minimal disruption during transitions. Support compliance with More ❯
join our Leeds and Bradford based Enterprise Data- Technical solutions function. As our new Data Systems Lead, you will take on technical ownership andmanagement of data function owned servers, software (on-prem and cloud) and associated licenses to support enterprise data management activities such as data modelling, metadata management, data lineage, master data management, BI reporting, data quality management … data provisioning, privacy management etc. These include Erwin, SAP business objects and data services, SAS and serval other software platforms. What you'll do You'll be responsible for the technical ownership, maintenance, development and troubleshooting of data function owned software, servers and licenses ensuring the smooth operation of software needed to deliver an effective and robust … modern-day data management service. Experience in, or a strong understanding of, technical maintenance of enterprise servers and software, as well as a solid understanding of cloud-based software management, are requirements of this role. You'll use your strong systems administration skills to proactively monitor the health of servers and software and undertake routine housekeeping activities. More ❯
in driving Amazon's business. You will be responsible for providing Service Level issue support to all ASCS Engineering teams who built tier 1-3 systems and keep their software packages/configurations free from vulnerability, setup and monitor new metrics and alarms for their systems and drive root cause resolutions to the recurrent issues. You will build tools … learn complex systems, and enjoys building actionable insights from data. Key job responsibilities You handle all incoming system and service tickets with responsibilities covering multiple products, features and services. Softwaredeployment support in staging and production environments. Given a defined problem, you deliver a solution which is logical, maintainable, that uses appropriate technologies, and is delivered on time. … or Master degree in Engineering or related field. Experience building tools for automation (building, testing, releasing or monitoring). 4+ years of DevOps or SysOps in a large-scale software development environment experience. Strong debugging/troubleshooting skills. PREFERRED QUALIFICATIONS Experience with CI/CD pipelines build processes. Experience working in a high pace DevOps. Experience utilizing AWS cloud More ❯
or financial services industry Strong knowledge of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service management applications Hands-on experience with softwaredeployment via SCCM ITIL certification is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only More ❯
developing endpoint On Prem infrastructure including system, network, security engineering/operations and associated vendor management. Manage the SDLC for endpoint Azure Cloud Engineering including development of IaC and softwaredeployment pipelines, associated features, and enhancements. Plan, develop and implement high availability strategies, capacity planning, performance tuning, and site monitoring for endpoint systems. Guide the team in how … to perform the full range of On Premise and Cloud Infrastructure engineering & operations including Data Center systems, network, and security, and Azure Cloud IaC and deployment pipelines. Identify opportunities to streamline endpoint processes and provide tools to automate endpoint functions. Participate in the planning, implementation, and testing of the recovery procedures under the disaster recovery plan. 24x7 on-call More ❯