Service Desk Analyst
- Hiring Organisation
- TVS SCS
- Location
- B7, Saltley, City and Borough of Birmingham, West Midlands (County), United Kingdom
- Employment Type
- Contract
providing support onsite, via telephone, email and a Service Desk Platform, support of IT applications, products and services, configuring, installing, and securing computer hardware, software, servers and peripherals. Update the technical inventory database and tracking system to reflect current request status and builds an array of technical documentations. Research … analyse, pilot and repair complex computer hardware and software problems Manage desktop systems and their interaction with infrastructure including network, servers, identity management and other integrated technologies. Work is subject to general review and approvals of the supervisor(s). Always provide excellent customer service Knowledge, Skills & Experience: Highly ...