Remote Developer Support Engineer (London)
- Location
- Ingatestone, Essex, United Kingdom
support workflows. Write scripts, fix bugs, and contribute to internal tooling that enhances the support process. Capture and relay customer feedback to Product and Engineering, helping shape roadmap priorities. Participate in on-call rotations, responding to critical customer issues or providing coverage during local holidays. Provide technical mentorship … cross functional peers and guide support processes and escalation handling. Experience supporting developer-facing products as a Software Engineer, Customer Engineer, Developer Success Engineer, Technical Account Manager, or similar customer facing technical role. Can write, debug, and reason through Python and/or TypeScript codebases. Are insatiably curious about ...