Service Desk Analyst
Woking, England, United Kingdom
Micro Pro Ltd
Location: Woking (Office-based) Hours: Monday to Friday, 08:30 – 17:30 About MicroPro At MicroPro, we provide rapidly growing businesses with tailored IT support, strategy, projects, procurement, cybersecurity, licensing, and all aspects of day-to-day IT operations. We pride ourselves on being approachable, knowledgeable, and proactive, becoming a trusted extension of our clients' teams. The Role We … and remote tools Troubleshoot and resolve issues across desktop, server, network, and cloud environments Log, manage, and own support requests through to resolution or escalation Assist with procurement queries, software licensing, and general IT advice Support project delivery tasks when required Maintain documentation and knowledge base articles Communicate with clients in a clear, professional, and friendly manner at More ❯
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