SoftwareSupportAnalyst SQL Abingdon/Hybrid £40,000pa £45,000pa plus bonus & benefits: MARS is working in partnership with a leading change & transformation consultancy who are based in the heart of Oxfordshire. This impressive business has grown 25% year on year, and due to this growth, and demand for their software solutions, they are looking … to recruit a passionate and articulate SoftwareSupportAnalyst into a new client support team. On a day to day basis the SoftwareSupportAnalyst is to respond to incidents, change requests and proactive monitoring to address the challenges impacting the client solutions. As a member of the team, you will mentor the … junior members and assist the Client Support Team Lead in their continual improvement of Client Support. You will initially act as the first point of contact for our customers experiencing issues with solutions provide by the Software Engineering Team. Customer service is key to this role, and the SoftwareSupportAnalyst will need to seek More ❯
SoftwareSupportAnalyst | SQL | Abingdon/Hybrid | £40,000pa – £45,000pa plus bonus & benefits: MARS is working in partnership with a leading change & transformation consultancy who are based in the heart of Oxfordshire. This impressive business has grown 25% year on year, and due to this growth, and demand for their software solutions, they are looking … to recruit a passionate and articulate SoftwareSupportAnalyst into a new client support team. On a day to day basis the SoftwareSupportAnalyst is to respond to incidents, change requests and proactive monitoring to address the challenges impacting the client solutions. As a member of the team, you will mentor the … junior members and assist the Client Support Team Lead in their continual improvement of Client Support. You will initially act as the first point of contact for our customers experiencing issues with solutions provide by the Software Engineering Team. Customer service is key to this role, and the SoftwareSupportAnalyst will need to seek More ❯
Welwyn Garden City, Hertfordshire, England, United Kingdom
AWD online
Service Desk Application SupportAnalyst An excellent opportunity to join a progressive technology organisation providing specialist software solutions for the social housing sector. You’ll work on a busy helpdesk, supporting web-based business applications and developing your technical skills. If you’ve also worked in the following roles, we’d also like to hear from you … IT Support Engineer, Systems Analyst, Helpdesk Analyst, Technical Support Specialist, Service Desk Technician. PLEASE NOTE: Although you will be supporting a bespoke software application on a busy helpdesk, this is NOT a traditional IT Support role. You may touch on other Windows/Microsoft and Networking technologies, but your primary role will involve supporting … the company’s bespoke Housing Management Software Application. SALARY: Competitive + Benefits LOCATION: Welwyn Garden City, Hertfordshire (AL7) – 100% Office Based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Application SupportAnalyst to join a friendly and experienced team providing first-class support to softwareMore ❯
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Rubicon Computer Systems Ltd
Rubicon are a successful long established software house based in Bury St Edmunds providing ERP solutions to a number of market sectors. We are looking to expand our team and continue to provide a first-class support service to both existing and new customers. This role as a member of our Support Team would predominately be focused … on our financial modules within the ERP system. Therefore, we would require a candidate who can demonstrate a strong finance support background and possess IT skills. We can offer a hybrid (1 day minimum in the office) working model with a standard working week of 37 hours. We are looking for a proactive, self-learner with good communication skills … with the ability to seamlessly liaise at all levels from senior management to junior members. Key attributes include: - Experience with support of Accounting Packages (e.g. Sage Accounting or similar). Inclusive of; Chart of Accounts, Ledgers Bank Reconciliation, Journals and Making Tax Digital etc. Fundamental understanding of the principles for business finance, accounting best practices and statutory reporting. Provide More ❯