2 of 2 SolarWinds Jobs in Lancashire

integration, Terraform, Ansible, Python, JSON, APIs. Security products e.g. Firewalls: Cisco (+Firepower Threat Defense), FortiGate, Fortinet SD-WAN solution. VMware NSX and other NFV products. Tooling e.g. Cisco Tetration, Solarwinds, CA Additional experience with load balancers, hardware proxy devices, IDS/AV, and Voice technologies would be desirable. Experience with key vendors, primarily Cisco (IOS, NX-OS, ACI)/F5 More ❯

to-face troubleshooting. Required Skills: Proven Service Desk Experience: Solid background, ideally with team leadership. ITIL Familiarity: Good understanding for continuous improvement. ITSM Tool Proficiency: Experience with tools like Solarwinds Service Desk, ServiceNow, FreshDesk, or similar. SLA-Driven Mindset: Ability to work to SLAs, understanding key metrics. Strong Communication & Diagnostic Skills: Crucial for remote support and team cohesion. Innovative Approach More ❯