2 of 2 Stakeholder Engagement Jobs in Stoke-on-Trent

Change Management process, ensuring all changes are assessed, approved, and delivered with minimal risk Coordinate customer-driven changes, ensuring clear communication, reporting, and stakeholder engagement Oversee Incident and Problem Management processes, including root cause analysis and post-incident reviews Analyse service performance data and KPIs to identify trends … Change Management) Experience managing KPIs and SLAs within a service environment Hands-on experience with ITSM tools such as ServiceNow or Jira Strong leadership, stakeholder management, and communication skills Ability to manage multiple priorities in a secure, high-pressure environment ITIL v4 Foundation (essential); additional certifications (PRINCE2, PMP) advantageous ...

Architect to design and deliver secure, high-impact collaboration solutions. This is a key role working at the intersection of technology, security, and client engagement - ideal for someone who enjoys shaping complex solutions in highly regulated environments. What you'll be doing: Engaging with clients to understand business requirements … knowledge of security principles, encryption, and compliance frameworks (e.g., UK OFFICIAL/SECRET, NATO). Experience designing complex, end-to-end technical solutions. Strong stakeholder engagement skills, with the ability to translate business needs into technical solutions. Experience working across cloud platforms (AWS, Azure or GCP), networking ...