Stakeholder Management Jobs in Fareham

1 of 1 Stakeholder Management Jobs in Fareham

Head of Unified Communications

Fareham, Hampshire, United Kingdom
Aerial Direct Limited
Service Delivery function, ensuring services are delivered to the agreed standards, on budget, and in line with customer expectations. Overseeing resource planning, team performance, development, and engagement through effective management and leadership practices. Ensuring customer engagement is proactive, responsive, and aligned to business needs - including participation in governance reviews and escalations. Ownership and drive of continual service improvement plans … performance against financial targets. Building and managing strategic relationships with third-party partners and suppliers, ensuring service quality and commercial value. Support the design, implementation and governance of service management processes in line with industry standards (e.g. ITIL, ISO). Ensuring the function remains compliant with relevant regulatory and contractual obligations. Act as a strategic point of escalation for … or IT services sector. Strong commercial acumen, including experience managing departmental budgets and contributing to business growth. Proven ability to lead and develop high-performing teams, with excellent people management and coaching skills. Clear understanding of customer expectations in a managed service environment and ability to embed a customer-first mindset across the team. Effective stakeholder management More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: