1 to 25 of 89 Stakeholder Management Jobs in Glasgow

activities, work directly with senior stakeholders and clients, and drive service recovery during high-profile operational events. Grow your career Develop expertise in incident management, stakeholder engagement, service improvement and data analytics, with opportunities to influence strategic decisions and progress into senior service management and leadership roles. … Role Purpose The Business Incident Manager is responsible for the end-to-end management of business incidents impacting the NS&I B2B account, supporting key services including Tax-Free Childcare (TFC), Help to Save (HTS), Court Funds Office (CFO), and Help to Buy (HTB). The role ensures effective ...

responsible for delivering a high-performing, ITIL-aligned Service Desk capability, providing the central Single Point of Contact (SPOC) for end users across Incident Management, Service Request Fulfilment, workplace support, and user experience. You will lead the Service Desk Operations function, driving operational excellence, governance, service maturity, and continual … role is to transform the Service Desk from a reactive support function into a proactive Managed Services capability through process improvement, automation, knowledge management, shift-left initiatives, and data-driven operational insight. Working closely with Service Delivery Management, Technical Operations, Service Management functions, resolver teams, and customers ...

Role Overview We are seeking an experienced Test Manager to lead test management and delivery within a large-scale transformation environment. The successful candidate will bring strong experience across test strategy and delivery, risk and controls, stakeholder management, business process improvement and technology change. This … clear reporting and analysis, identify and manage delivery risks, and drive continuous improvement throughout the transformation lifecycle. Key Responsibilities Lead end-to-end test management across large-scale transformation programmes. Develop and implement appropriate test strategies, plans, governance and reporting. Manage testing risks, issues, dependencies, controls and associated mitigation ...

programme. The successful candidate will be responsible for driving delivery from design through implementation and transition into Business as Usual (BAU), ensuring effective governance, stakeholder engagement, and delivery assurance throughout the project lifecycle. This role requires a seasoned project professional with a strong background in regulatory change programmes, Target … RAID), ensuring proactive mitigation and escalation where required. Establish and maintain robust project governance, including SteerCo updates and executive-level reporting. Ensure effective scope management, change control, delivery assurance, and traceability across the project lifecycle. Drive stakeholder engagement across business, technology, data, and regulatory functions. Facilitate workshops, decision ...

bank's critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve … providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes. Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management. Identification and remediation or raising, through appropriate process, of potential service impacting ...

Hybrid - Split between home and our London Office/Shipley Office/Glasgow office Salary - £54000 - £60000 About the role You’ll lead risk management activity across grant-funding programmes, working with colleagues to c-develop, implement and embed our grants risk framework to ensure effective oversight and assurance … informed decisions while protecting our resources, reputation and the people we support. Alongside your grant-funding focus, you’ll contribute to organisation-wide risk management and assurance. You’ll coordinate corporate risk responsibilities within specific business areas and provide effective business partnering, bringing together insight from across Macmillan ...

adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will … contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions Identify and mitigate risks, proactively addressing ...

growth. Working closely with our VP of Business Operations and Executive Leadership Team, you'll lead the development of a high-performing Project Management Office (PMO), ensuring our most strategic programmes and projects are delivered successfully across software, hardware, automation, laboratory infrastructure, operations and business transformation. This … organisational priorities. Partner with Executive Leadership and senior stakeholders to drive effective planning, prioritisation and decision-making. Establish and maintain project governance, portfolio management, reporting, risk management and resource planning processes across the organisation. Lead, coach and develop PMO team members, fostering a collaborative, accountable and high-performing ...

role. P&CA houses Capgemini Invent’s transformation programme delivery and change experts.## **YOUR ROLE**As a ***Senior Manager with extensive expertise in Change Management***, you will establish and deliver complex client business transformation initiatives across a variety of sectors and drive the enhancement of our service offerings.As … role in:* Leading the shaping, planning, and delivery of medium and large scale, complex client business transformation initiatives.* Being responsible for the management of all aspects of client engagements, including managing budgets, resource profile, billing and contracts.* Developing delivery strategies and new offerings through the combination of existing assets ...

Operations team. This role sits at the intersection of Legal, Finance, Accounts Payable, Procurement, IT, and external legal vendors, ensuring that billing, accruals, matter management, and legal operations processes run smoothly and efficiently. As a key member of the team, you will take ownership of legal billing administration, financial … coordination, vendor management, and e-billing system support. You will also play an important role in driving process improvements, enhancing reporting capabilities, and supporting ongoing legal operations transformation initiatives, including automation and AI-enabled solutions. This is an excellent opportunity for someone who enjoys combining operational excellence, financial administration ...

Role The Workstream Project Manager – Innovation & PLM & Data is accountable for driving day-to-day delivery execution across the S4+ Innovation, Product Lifecycle Management and Data workstreams. This includes coordinating delivery across process design, product and engineering data, enterprise data governance, analytics, integration, testing, migration, cutover and transition … Role The Workstream Project Manager – Innovation & PLM & Data is accountable for driving day-to-day delivery execution across the S4+ Innovation, Product Lifecycle Management and Data workstreams. This includes coordinating delivery across process design, product and engineering data, enterprise data governance, analytics, integration, testing, migration, cutover and transition ...

then lead additional initiatives focused on the collection, processing, and distribution of dynamic field data to operational systems and end users, supporting improved network management and operational performance. This role sits at the intersection of Information Technology (IT) and Operational Technology (OT) and requires an experienced project leader capable … time, within budget, and aligned to business objectives Support additional initiatives focused on improving the collection, processing, and utilisation of dynamic field data Stakeholder Management & Communication Engage with stakeholders across Technology, Operations, Field Services, and business teams. Provide clear project reporting, governance, and delivery updates Facilitate decision-making ...

solution decision-making towards a single integrated global operating model aligned to SAP S/4HANA and future digital capabilities.**Integrated Planning, Dependencies & RAID Management*** Own detailed planning and dependency management for Architecture, Technology and Solution workstream activities.* Maintain workstream plans and ensure they are aligned with … solution dependencies required for SIT, UAT, performance testing, integration testing and operational acceptance.* Support readiness reviews covering environments, interfaces, data, security, tooling, defect management, monitoring and support processes.* Ensure cutover dependencies across technology and solution workstreams are clearly captured and sequenced.* Track technical cutover actions, risks, fallback considerations ...

Cyber Asset Management Analyst | 6 Month Contract | Reading We're looking for a Cyber Asset Management Analyst to support the development and improvement of cyber asset management capabilities across a complex organisation. Key Responsibilities Improve the quality, accuracy and completeness of asset data. Consolidate asset information from … Align asset data with cyber risk, assurance and regulatory requirements. Produce reporting on asset coverage, ownership and risk exposure. Key Skills Experience in Asset Management, CMDB, Asset Inventory or Cyber Governance. Strong data analysis and stakeholder management skills. Knowledge of asset lifecycle management and asset discovery ...

transformation initiatives, and serve as a trusted advisor to senior client stakeholders. The ideal candidate will have strong BFSI experience, with expertise in Wealth Management, Private Banking, Asset Management, or Investment Services. Requirements 10+ years of experience leading large-scale technology delivery programs. Strong BFSI domain expertise, preferably … within Wealth Management, Private Banking, or Asset Management. Proven track record managing delivery organizations and large-scale transformation programs. Strong client-facing leadership, with demonstrated experience engaging senior business and technology stakeholders. Financial & commercial acumen, including experience managing delivery financials, forecasting, and commercial performance across T&M, fixed capacity ...

opportunity for a delivery-focused Project Manager who possesses strong technical awareness across enterprise infrastructure and networking environments, whilst retaining a commercially focused and stakeholder-centric approach. Location: Glasgow (Hybrid) plus occasional travel to Bellshill and Perth Contract Type: Contract or Permanent considered Candidate Profile We're looking … adherence to project governance frameworks, policies and standards. Manage project finances, including forecasting, budget control and change management. Facilitate project boards, steering committees and stakeholder meetings. Identify and resolve delivery challenges, proactively escalating where required. Support procurement, supplier management and contract delivery activities. Contribute to continuous improvement ...

Industry Directors (sector-specific needs) Alliance Team (innovation and roadmap alignment with ServiceNow) Ensure portfolio excellence across the entire offering lifecycle. 8. Governance, Lifecycle Management & Reporting Support governance processes for asset management. Track performance of offerings (pipeline, win rates, adoption, margin). Provide regular updates to leadership … health of the portfolio and innovation pipeline. Required Experience & Capabilities Strong background in ServiceNow portfolio management, product management, solutioning, or innovation leadership. Deep understanding of the ServiceNow platform, modules, AI features, and ecosystem. Experience in defining offerings, pricing models, solution architectures, and GTM toolkits. Exposure to AI—especially ...

technology transformation journey. As the Programme Manager, you'll be responsible for: Strategic Roadmap Delivery Portfolio Coordination Transformation Planning Governance & Reporting Risk & Dependency Management Outcome Tracking Stakeholder Engagement Architecture Practice Enablement We'd love you to have: Significant Programme, Portfolio or Transformation Management experience. Experience coordinating complex … change initiatives. Strong stakeholder management and influencing skills. Exceptional organisational and planning capabilities. Experience creating executive-level reporting and communications. Ability to manage multiple priorities across diverse workstreams. Strong commercial awareness and outcome-focused thinking. Highly pragmatic approach to balancing governance and delivery. We also acknowledge that ...

learn every day and help shape a more sustainable future. What you’ll do Privacy Governance: Develop, maintain, and enhance the organisation's Privacy Management Framework ensuring compliance with GDPR, UK data protection, and other global privacy laws. Support Privacy by Design and Default principles across projects and business … Drive adoption of governance practices globally, establish data ownership and stewardship models, and facilitate governance forums. Support data quality, metadata, lifecycle, and master data management practices to promote data integrity and trustworthiness. Risk, Compliance & Controls: Design and maintain privacy and data governance controls, conduct governance assessments, track risks ...

ServiceNow Certified System Administrator, CIS HRSD, SCRUM Master · Proven experience leading the delivery of large global ServiceNow HRSD and HRIS Implementations · Experience with project management and related tools (JIRA, MS Project, MIRO, MS Excel (intermediate), MS PowerPoint) · A strong understanding of HR operations, the employee lifecycle … services are delivered across an organisation. · Knowledge of ServiceNow HRSD, including core capabilities such as HR case management, the Employee Centre, HR Knowledge Management, the HR Service Catalogue, Employee Journeys, Workbooks and Flows. · Familiarity with the sales to delivery journey, including how client opportunities move from initial pursuit ...

technology trends, as well as key Insurtech players. In addition, you will be comfortable leading teams and delivering excellence.Key expectations from this role include:Management consulting experience with a proven track record of building business value in Property/Casualty, Life and/or Health insurance.Exceptional stakeholder management … stakeholders and “get things done” across a range of organisations, varying in size and complexity.Expert knowledge and experience of both Agile and traditional project management principles and practices, and the ability to blend them together in the right proportions to fit a project and business environment.First class written ...

transformation, leadership and client engagement.* Build and strengthen executive-level client relationships, identifying opportunities to expand engagements and create long-term partnerships.* Lead complex stakeholder environments, aligning business, operational and technology leaders around a common transformation vision.* Act as a thought leader both internally and externally, contributing to market … aerospace organisation, or top-tier consulting firm* Deep expertise in discrete manufacturing operations, including production systems, assembly operations, industrialisation, production ramp-up, quality management and supply chain performance.* Proven experience leading large, complex transformation programmes from strategy and business case development through to implementation and value realisation.* Strong knowledge ...

large-scale ERP implementations (SAP, Oracle, Workday).* Leveraging digital adoption platforms and AI tools to optimize user experience and engagement.* Designing and executing stakeholder engagement, communication, and learning strategies to ensure successful adoption.* Developing user-centric training, enablement models, and performance support to enhance system utilization.* Managing iterative … rollouts, pilot programs, and phased adoption plans to deliver sustained behavioural change.* Ensuring strong program governance and risk management throughout the transformation journey.* Collaborating with cross-functional teams to align technical capabilities with business objectives.**As part of your role, you will contribute to the business and your ...

manage target and transitional operating models* Evaluate impacts across people, process, technology, and data* Drive adoption and implementation of operating model changes**Demand & Change Management*** Shape and prioritize demand into IT workstreams* Lead development of business cases, cost estimates, and value assessments* Ensure effective delivery of change initiatives balancing … business value**Roadmap & Strategic Planning*** Develop and maintain business architecture roadmaps* Align investments across people, process, and technology* Drive innovation and continuous improvement initiatives**Stakeholder & Collaboration*** Engage with senior stakeholders across business and IT* Collaborate with enterprise architecture, delivery teams, and portfolio management* Facilitate alignment on priorities, timelines ...

escalations will be key within this role. What this role looks like : Monitoring and reporting on SLAs, KPIs and service performance Managing customer and stakeholder relationships Coordinating teams to resolve service issues and escalations Leading or supporting service review meetings Identifying trends, recurring issues and improvement opportunities Driving continuous … service improvement initiatives Supporting incident, problem and change management processes Producing governance reports and performance dashboards Working with suppliers and operational teams to ensure service delivery commitments are met ITIL Service Management experience Strong communication and stakeholder management Analytical and reporting skills ServiceNow experience Root cause ...