26 to 50 of 90 Stakeholder Management Jobs in Glasgow

escalations will be key within this role. What this role looks like : Monitoring and reporting on SLAs, KPIs and service performance Managing customer and stakeholder relationships Coordinating teams to resolve service issues and escalations Leading or supporting service review meetings Identifying trends, recurring issues and improvement opportunities Driving continuous … service improvement initiatives Supporting incident, problem and change management processes Producing governance reports and performance dashboards Working with suppliers and operational teams to ensure service delivery commitments are met ITIL Service Management experience Strong communication and stakeholder management Analytical and reporting skills ServiceNow experience Root cause ...

team of Local Support Technicians and managed service providers, ensuring the delivery of high-quality IT support across the region. You will oversee ticket management, service performance, stakeholder and vendor relationships, and continuous service improvement initiatives. Working closely with IT leadership, you will drive operational excellence, develop team … capability, and ensure a consistent, customer-focused service that supports the firm's strategic goals. Essential Skills & Experience Leadership & People Management Proven experience leading, developing and retaining high-performing customer service teams. Strong coaching, mentoring and performance management skills. Ability to motivate, inspire and develop team members through ...

Systems Manager who is ready to take the next step into IT leadership. You'll combine IT leadership, business systems, data, digital transformation and stakeholder management, working closely with senior leadership to understand business requirements, identify opportunities for improvement and ensure technology continues to support the organisation … enterprise applications. Experience with Microsoft Dynamics 365/AX would be highly advantageous Good understanding of data, reporting, AI and digital transformation. Strong project management and change management experience, with the ability to take initiatives from strategy through to delivery. A proactive and ambitious approach, with the desire ...

Agile framework software development processes and SDLCFamiliarity with workflow modelling and process flow modelling techniques using tools such as Visio PowerPointAdvanced communication skills stakeholder management skills and ability to manage time on multiple priorities effectivelyAdvanced skills with Microsoft Excel and Microsoft PowerPoint to be able to run pivots … macros to better analyse data trends turn granular asks into high level themes for stakeholder presentations and high-level vision boardsUndergraduate degree in Computer Science or equivalent fieldMust be confident in leading discussions and requirements discovery workshops with various stakeholders within the business and It organization and should have ...

planning readiness and cadence across team backlogs (features, capabilities, epics).* Assist in creating reports on ART performance, flow metrics, risk registers, and objectives.**Stakeholder Engagement*** Collaborate with Product Management, architecture leaders, programme managers and customers to clarify requirements and integration needs.* Communicate ART progress, priorities, and blockers … roles including proven experience in Release Train Engineer, Scrum Master, or similar positions.* Strong understanding of Agile methodologies & SAFe practices.* Excellent facilitation, communication, and stakeholder management skills.Desirable* Certified SAFe Release Train Engineer (RTE) or other Agile certifications (CSM, CSP, PMI-ACP, etc.).* Hands-on experience with tools ...

landscape that includes enterprise IT as well as elements of Operational Technology (OT). This is an ideal opportunity for someone who enjoys meaningful stakeholder engagement, structured problem‐solving, and delivering tangible value through well‐designed technology solutions. Location: Glasgow (with occasional travel to Perth and Aberdeen) Contract Type … Business Requirements Documents (BRDs) Functional Specifications User Stories Process Maps Data Flow Diagrams Current State/Future State Assessments Impact Assessments Demonstrable business process management experience, including running workshops and requirements sessions Exposure to both Agile and Waterfall delivery models Familiarity with SCADA, network management or OT‐ integrated ...

development or a similar regulated industry Proven experience managing complex, multidisciplinary projects Strong understanding of product development processes and regulatory requirements Excellent communication and stakeholder management skills Ability to balance technical depth with strategic oversight Experience working in a consultancy or agency environment is highly desirable Knowledge … human factors and usability engineering Experience with risk management (ISO 14971) Familiarity with design for manufacturing (DFM) and prototyping processes Agile or hybrid project management experience We Offer: Exposure to the full product lifecycle, from early concept through to commercialisation #J-18808-Ljbffr ...

protected by law. Job Description: We are seeking an Agile Service Delivery Manager to lead the delivery of strategic technology initiatives within a Secrets Management function. Key Responsibilities: Lead delivery across multiple global technology squads and projects. Manage end-to-end delivery using Agile and hybrid methodologies. Perform Scrum … including sprint planning, stand-ups, retrospectives, and reviews. Coordinate development, QA, operations, and support teams. Track risks, issues, dependencies, milestones, and delivery plans. Facilitate stakeholder meetings and provide executive reporting. Drive Agile best practices, process improvements, and delivery governance. Maintain project documentation and support knowledge management. Collaborate on cloud ...

experience as a Business Analyst in ServiceNow projects* Good understanding of ServiceNow modules such as:* ITSM* ITOM* HRSD* CMDB* Service Catalog* Incident, Change, Problem Management* Experience with Agile/Scrum methodologies* Strong stakeholder management and communication skills* Ability to create process maps and functional documentation* Knowledge ...

ITSM Consultant Infotel UK is seeking an experienced ITSM (IT Service Management) Consultant to join our team. The successful candidate will work closely with clients to analyze, design, and implement ITSM frameworks, ensuring alignment with business objectives and improving overall IT service delivery. Key Responsibilities Assess client IT service … management processes and recommend improvements based on best practices. Develop and implement ITSM strategies, including configuration of ITSM tools such as ServiceNow, BMC Remedy, or similar platforms. Facilitate ITIL process design and adoption, including incident, problem, change, and asset management. Provide guidance on ITSM governance, metrics, and continuous improvement ...

model design, distributed computing approaches, and architectural decisions. Manage and develop a team of data scientists, setting standards for technical excellence, delivery discipline, and stakeholder engagement. Engage senior stakeholders (1LOD, Compliance, Control Owners, Technology) to prioritise initiatives, resolve competing demands, and ensure regulatory alignment. Candidate Requirements: Extensive experience building … modern ML/MLOps practices. Proven track record managing and growing high-performing data science teams, including technical mentoring and delivery accountability. Strong stakeholder management skills, able to operate in complex, regulated environments; experience in Financial Crime or related risk domains is advantageous. Purpose of the role ...

standard ServiceNow out-of-the-box (OOTB) capabilities to minimise custom code. Map workflows across core modules including Incident, Problem, Change, Request Fulfilment, Knowledge Management, and Service Catalogues. Conduct gap analysis to identify automation opportunities, process bottlenecks, and continuous improvement areas. Implementation, Testing & Adoption Partner with ServiceNow Developers … User Acceptance Testing, and track defect resolution prior to release deployment. Build end-user reports, dashboards, operational guides, and training materials to support change management and platform adoption. Experience: 3+ years as a Business Analyst, with at least 2 years dedicated to ServiceNow platform delivery. ServiceNow Exposure: Hands ...

Architecture Fluency: Deep understanding of modern data stacks (Data Lakehouses, Data Mesh, Real-time Streaming, ETL/ELT pipelines) and AI/ML lifecycle management (MLOps, GenAI integration, Model Governance). Ability to challenge architectural patterns and supervise technical teams without acting as the hands-on architect. Cloud & Platform … MLOps practices to drive rapid iteration, continuous delivery of data products, and automated testing frameworks. Commercial & Risk Rigour: Strong financial governance (P&L management, margin optimization, commercial risk mitigation) for complex client engagements. Strategic Influence & Communication Executive Advisory: High executive presence to bridge the gap between business strategy ...

perform root cause analysis, and define appropriate mitigations and countermeasures.* Define and review security mechanisms such as secure boot, secure update, cryptographic services, key management, device identity, and root-of-trust solutions.* Translate cybersecurity standards, regulatory requirements, and industry best practices into practical engineering requirements and architectures.* Support compliance … activities related to product security regulations and standards, including the Cyber Resilience Act (CRA), through security documentation, evidence generation, and risk management activities.* Drive adoption of security best practices across project teams and product lines.* Serve as a technical interface to customers, evaluation labs, compliance experts, and product development ...

technical, infrastructure or engineering environment Strong project planning and scheduling skills Experience managing project budgets and financial performance Good understanding of risk and change management Strong stakeholder and supplier management skills Excellent communication and leadership skills Strong problem-solving and decision-making ability Good commercial awareness … Ideally, you’ll also have: Experience within Intelligent Transport Systems (ITS), highways, infrastructure or technology PRINCE2 Practitioner, APM PMQ, PMP or an equivalent project management qualification Degree-level education or equivalent experience What we offer At SWARCO, we’re committed to creating a supportive environment where our people ...

backlog. A collaborative approach to product ownership, with experience working in partnership with engineering teams, welcoming technical input and making trade-offs together. Excellent stakeholder management and communication skills, with the ability to work confidently across engineering, science and leadership audiences. Strong analytical skills and comfort using data ...

ITIL 4 certification preferred). Excellent analytical, problem-solving, and communication skills. Ability to manage multiple projects and priorities effectively. Experience in change management and service transition initiatives. Client-facing experience with strong stakeholder management skills. Relevant ITSM certifications are highly desirable. What we offer A company ...

across technology and business teams to deliver successful solutions end-to-end. Key Responsibilities: • Lead and oversee business analysis activities across multiple initiatives • Facilitate stakeholder workshops and gather/document requirements • Analyse workflows and identify opportunities for process improvement • Collaborate with technology teams to ensure solutions meet business needs … Support project delivery across the full lifecycle • Assist with roadmap planning and prioritisation of initiatives • Support testing, UAT, training materials, and implementation activities • Manage stakeholder communication, risks, and project updates What We’re Looking For: • 5+ years’ experience in a Business Analyst role • Experience working on transformation and software ...

Terraform or other Infrastructure-as-Code tools Automated testing with PyTest/Jest Experience working on enterprise-scale platforms Additional: Strong analytical, communication, and stakeholder-management skills with the ability to work independently and collaboratively. #J-18808-Ljbffr ...

Experience:**· Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience.· 5+ years of experience in software quality assurance.· Strong communication and stakeholder management skills, with the ability to work effectively across technical and non-technical teams.· Experience leading or coordinating testing activities across software projects. ...

Senior BA with experience with Managing the team Mandatory skills: Experience leading a team of Business Analysts Business Analysis skills on Workflow/case management/CRM systems Expert in stakeholder management Expert in gathering requirements (spoken), (techniques for requirements gathering), along with the write ...

financial performance Provide commercial oversight and reporting to programme stakeholders Act as the primary interface between programme teams, procurement and external suppliers Support contract management activities including change control and commercial governance Challenge costs, identify efficiencies and drive value for money throughout project delivery Ensure commercial milestones and contractual … achieved in line with programme objectives Manage supplier relationships and support the resolution of commercial issues where required What to bring Proven Project Management experience within an IT and/or Operational Technology (OT) environment Strong commercial acumen with experience managing budgets, forecasts, cost control and financial reporting Experience ...

control for our customers and colleagues. To be successful as HR Technology Operations Analyst you should have: Data Analysis & Reporting - Ability to produce meaningful management information, dashboards and delivery insights using tools such as Excel, Jira, Confluence and ServiceNow. Stakeholder Management & Communication - Ability to coordinate across software ...

ADKAR and takes an agile approach to change, while also valuing LEAN thinking and continuous improvement. You'll be expected to use structured change management practices while adapting your approach to the needs of each programme. There is also significant stakeholder exposure, so you'll need … from strategy and planning through to adoption and embedding ** Develop and deliver structured change strategies and plans, using Prosci ADKAR and other appropriate change management approaches ** Assess the impact of changes across people, customer journeys and technology and identify the support required to transition teams successfully ** Work closely with ...

operating model development and transition into BAU environments. Essential Skills & Experience Extensive Business Analysis experience within complex change or transformation programmes. Strong requirements gathering, management and scope decomposition capabilities. Proven experience delivering end-to-end requirements traceability. Experience working within both Agile and Waterfall delivery environments. Advanced stakeholder management and workshop facilitation skills. Strong user story development and backlog refinement experience. Experience producing user journey maps and supporting service design activities. Knowledge of operating model design and business transition processes. Strong data analysis, data mapping and impact assessment experience. Experience delivering controls, governance and regulatory change ...