ga - Expires after 2 years (1st party) _ga_nnnnnnnnnn - Expires after 2 years (1st party) We are recruiting for an ITSM (Information Technology Service Management) Specialist who will be responsible for overseeing the day-to-day operations of IT service management processes. This role ensures that IT services are delivered efficiently, effectively, and in alignment with business needs. … Will You Be Doing? As our ITSM Specialist you will be working with a team of ITSM specialists supporting ITIL industry best practices including but not limited to Incident Management, Change Management, Problem management, Configuration Management and Request Fulfilment . The team will be responsible for both the delivery and effectiveness of the ITSM processes. Your … the root cause and implement solutions to prevent the recurrence of problems. Document the findings in a manner that ensures corrective and preventive actions are clear and actionable. Change Management Assess and analyse the impact, potential risks and challenges related to changes based on request for changes in accordance with Change control procedures. Monitor progress and ensure changes are More ❯
to innovative technology companies. We provide tailored, specialist insurance solutions to meet diverse needs. The role We are seeking an experienced and dynamic PMO Manager to join the Programme Management Office for a large strategic programme at Hiscox. This role is essential in ensuring the successful delivery of a high-profile, multi-year transformation spanning multiple business units. You … will be responsible for the operational management of the PMO, ensuring effective governance, planning, reporting, and best practices, supporting programme leadership, and aligning with strategic objectives. Your role is crucial in delivering the programme with discipline, transparency, and control. What you'll be doing PMO Governance Collaborate with the Programme Director to manage the programme effectively. Oversee daily operations … controls, and reporting are effective. Develop and maintain programme plans, RAID logs, dashboards, and KPIs. Ensure compliance with delivery frameworks and methodologies (e.g., Agile, Waterfall, Hybrid) and quality standards. StakeholderManagement Act as a key liaison among programme leadership, delivery teams, and senior stakeholders. Prepare and present reports and updates for steering committees and executive boards. Support resource More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom
The Bridge (IT Recruitment) Limited
Successful project delivery • Plan and direct the overall project of work through driving a clear vision and goals. • Be the go-to lead for the project team, customer and management owning the requirements and management process throughout the full project life-cycle, from initiation through to live operation. • Successful commercial delivery of projects, within budget and agreed timescales. … Effective management of issues and risks ensuring that options and solutions are validated and the impacts of decisions clearly articulated and understood. • Ensuring deliverables are built to and agreed quality . • Conform to project management standards, champion their use and contribute to their development. • Ability to lead and deliver projects via various methodologies, AGILE/SCRUM, Waterfall, Hybrid. … and delivery relevant reporting across the Delivery and Cloud Services Group functions to internal and external parties. • Ensure accurate and effective documentation and reporting during delivery and into service. Stakeholdermanagement • Ensuring customer satisfaction and promotion of successful long-term customer relationship evidenced by successful on-boarding and customer retention. • Creating and retaining customer engagement throughout the whole More ❯
a leadership role within Defra's operational IT function, Group Infrastructure and Operations (GIO). The role requires demonstration of deep and wide-ranging IT leadership skills in service management and strategic direction setting of the Service Operations functions. The Head of Service Operations is responsible for the effectiveness of operational IT services and user support to ensure optimum … strategy, to remain effective whilst supporting modern service delivery approaches, including Agile and DevOps. As such the role requires the ability to function seamlessly between strategic thinking and operational management of live services. The role's level of operational responsibility is high and includes leading through major disruption at times of major incidents including cyber security ones. As a … be required to develop strong relationships with Defra group's delivery bodies and Arms Length Bodies (ALBs) in order to deliver core IT services as part of the Service Management Operating Model. Key Responsibilities Primary responsibility is to ensure service availability is maintained at required levels, and in doing so own the responsibilities of: Sets the vision, and strategy More ❯
Mid-level Project Manager with 3 years+ experience and is looking for the next step in their career. What You'll Do: Take complete ownership of software projects from stakeholder ideas through to successful delivery Work closely with stakeholders to understand requirements and translate them into actionable project plans Focus primarily on ERP and SAP-related initiatives, though broader … support project implementations You will be delivering Enterprise projects for their Business Systems that support their multi-site, multinational operations. What We're Looking For: Experience in Software project management or business analysis (we're open to Junior to Mid-level PMs ready to step up) Strong stakeholdermanagement and communication skills SAP experience preferred, but solid More ❯
and data brings knowledge. At Simpson Associates data is in our DNA; and knowing how to leverage it enables us to never miss the mark. Our data and performance management solutions enable us to help organisations understand and resolve some of the most complex and shared challenges. We are a Microsoft Solutions Partner, holding Specialisations in AI Platform on … solutions. You will provide expert guidance on cloud strategy, assist in cloud migration projects, and ensure that our customers' needs are met with the highest standards of service. Excellent stakeholdermanagement skills are essential as you will interact with a broad spectrum of customers and internal team members, including direct interactions with senior leadership. Key Responsibilities Design and … execution, and post-migration support. Implement and manage a range of Azure services such as Azure Virtual Machines, Azure Storage, Azure Databricks, Microsoft Sentinel and more. Automate deployment and management processes using Azure Bicep (infrastructure as code) and by utilising tools such as Azure CLI and Azure DevOps. Monitor and troubleshoot cloud infrastructure to ensure high availability and performance. More ❯
Harrogate, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
to-end customer delivery projects – from order receipt to first billing Ensure on-time, on-budget delivery with a focus on customer satisfaction Lead project planning, resource allocation, and stakeholder communication Drive escalations and problem resolution through to successful closure Provide clear, accurate reporting on progress, risks, budgets, and resource forecasts What we're looking for: Strong Project Management background, ideally within a managed services environment Experience delivering VOIP, Wi-Fi, MPLS WAN, LAN, or similar services Excellent communication and stakeholdermanagement skills Proficient with Office 365 (Planner) and ideally Dynamics 365 Comfortable managing multiple projects simultaneously using structured methodologies (Waterfall/Hybrid) Why apply? You’ll join a supportive, professional team in a role where More ❯
Skipton, Yorkshire, United Kingdom Hybrid / WFH Options
SBS Skipton Building Society
sustainability disclosure requirements and advise on data sources and compliance strategies. What Do We Need From You? To be successful in this role, you will need to demonstrate: Excellent stakeholdermanagement skills, able to influence and gain buy-in for carbon reduction initiatives. Comprehensive data analysis skills to drive informed planning, decision making and course correction where required. … Group, suitable for reporting and external assurance purposes. An ability to communicate clearly and compellingly and influence senior stakeholders across a large and varied Group entity. Knowledge of contract management for procurement of new products and services to deliver carbon reduction. An ability to influence and support plans which identify clearly costed benefits to the Society and/or More ❯
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Akkodis
grasp of Agile, DevOps, CI/CD, and test automation frameworks A strategic mindset with the ability to see the big picture and lead with clarity Excellent communication and stakeholdermanagement skills Why You? Because you're not just a technologist-you're a leader, a mentor, and a problem-solver. You're passionate about building solutions that More ❯
York, North Yorkshire, England, United Kingdom Hybrid / WFH Options
Sanderson
lessons learnt, monthly sprints, comms, governance Skills Required: Proven and extensive knowledge in Agile (Sprints, retros, release trays, back rolls etc.) Extensive experience working within the financial services industry. Stakeholdermanagement skills. Core PMO skill set. Experience with FNZ is preferred but not essential for the role. Reasonable Adjustments: Respect and equality are core values to us. We More ❯
role in ensuring compliance with quality standards, customer requirements, and regulatory frameworks, supporting the delivery of safe and reliable products and services. Key Responsibilities: Develop, maintain, and improve quality management systems and processes in line with AS9100, ISO9001, and other applicable standards. Conduct internal and supplier audits to verify compliance and drive continuous improvement. Support product inspections, root cause … industry. Strong knowledge of AS9100/ISO9001 standards and auditing techniques. Proficient in root cause analysis tools (e.g. 8D, Fishbone, 5 Whys) and continuous improvement methodologies. Excellent communication and stakeholdermanagement skills. Ability to work independently and as part of a team, with a methodical and analytical approach. More ❯
reporting and interactive dashboards. The product areas we deliver are foundational and are touched by every customer, and used in every Application and implementation. Reporting to the Director, Product Management for Enterprise Experience, this person will be based in our York office in the UK, and will be instrumental in the execution of our product and company strategy Your … or enterprise software environment. Ability to define and manage complex product roadmaps and technical requirements. Experience collaborating closely with engineering teams in an Agile environment. Excellent communication, documentation, and stakeholdermanagement skills. Strategic thinker with the ability to translate vision into execution. Any Experience with localisation and or accessibility is helpful Preferred Skills: Familiarity with modelling platforms like More ❯
focus on customer satisfaction. Key Skills & Experience: ✅ Proven experience in project delivery within a tech or MSP environment ✅ Strong understanding of network infrastructure (LAN/WAN/VoIP) ✅ Excellent stakeholder and vendor management ✅ Comfortable working with waterfall or hybrid methodologies ✅ Clear communicator, highly organised, and customer-focused If you're a structured, delivery focused PM who thrives in More ❯