Sr Quality Analyst, Complaints & Clinical Risk (12 Months)
- Location
- Horsell, England, United Kingdom
deliver to all disciplines end-to-end – at scale. Fostering healthier communities. Purpose The Complaints & Clinical Risk Quality Analyst is responsible for the investigation, analysis, trending, and resolution of customer complaints, clinical safety issues, and product‐related risks across the Clinisys product portfolio. The role supports complaint handling, post … product quality, and risk management practices. Key Responsibilities Manage and support complaint handling activities throughout the complaint lifecycle, including intake, triage, investigation, root cause analysis, corrective actions, and closure. Support post‐market surveillance activities through the collection, analysis, and interpretation of complaint, service, customer feedback, and product performance ...