Capacity Planning & Forecasting Lead
- Hiring Organisation
- Hargreaves Lansdown
- Location
- Bristol, UK
efficient and effective operations, ensuring resource plans support service performance, financial discipline, cost efficiency and wider commercial objectives. Key Responsibilities 1. Capacity Planning & Resource Modelling Lead the design, ownership and maintenance of operational capacity plans across Helpdesk & Operations, ensuring plans are robust, governed and aligned to demand, service commitments … evidence-based and financially responsible. Set out clear hiring, redeployment and resource recommendations across operational roles, influencing senior stakeholders through clear rationale, scenario modelling and commercial impact assessment. Track actual versus planned recruitment, attrition, shrinkage and productivity assumptions, providing early warning of risks to service, cost or delivery outcomes. ...