Principal Service Desk Analyst - Azure, Azure AD/Networking/Storage/Azure Backu
London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Methods Business and Digital Technology Ltd
Overview Principal Support Analyst As a Principal Support Analyst - Azure, you will serve as a senior technical authority within the support team, providing advanced troubleshooting, mentoring, and operational oversight across customer Azure environments. While not the final escalation point, you will play a key role in resolving complex issues, guiding 1st to 3rd line engineers, and ensuring service … and internal training sessions. Support the onboarding of new customers and services into the managed support model. Technical Expertise Strong knowledge of Microsoft Azure, including: Azure Virtual Machines, Networking, Storage, and Identity (Azure AD) Azure Backup, Site Recovery, and hybrid cloud configurations Infrastructure as Code (ARM, Bicep, or Terraform) Experience with virtualization platforms (VMware, Hyper-V) Proficient in scripting More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: