1 of 1 Strategic Account Manager Jobs in Luton

support continued growth. With customers across the UK and internationally, this is a high-impact opportunity to join the Customer Success team as a Strategic Account Manager (SAM) . You’ll manage a portfolio of high-value accounts, helping drive digital transformation. The Role As a Strategic Account Manager, you'll manage 35-40 key customer accounts across the UK. Your primary focus will be retention, satisfaction, and revenue growth. You’ll lead QBRs, deliver strategic value in every interaction, and become a trusted advisor to customers. Key Responsibilities: Customer Retention & Engagement Own … a portfolio of 35–40 accounts, focusing on Net Revenue Retention (NRR) and Gross Revenue Retention (GRR). Develop and execute strategic account plans aligned to customer business goals. Revenue Growth & Expansion Identify upsell and cross-sell opportunities for new modules, features, and services. Collaborate with Sales and More ❯