bolton, greater manchester, north west england, united kingdom
Escode, Part of NCC Group
market data, including competitive analysis, industry trends, customer demographics, and economic indicators. Develop and deliver comprehensive market intelligence reports and presentations that provide actionable insights to senior leadership for strategicplanning, market entry, and product development. Identify emerging market opportunities and threats, advising on their potential impact on the business. Develop and implement predictive models for key business … a primary liaison between technical data teams and business stakeholders, translating business requirements into technical specifications and vice versa. Manage multiple projects simultaneously, prioritising based on business impact and strategic alignment. Develop dashboards and reports that track pipeline health, win rates, forecast accuracy, quota attainment, and rep productivity. Provide actionable insights into sales funnel conversion, territory coverage, and growth … deal slippage, stalled opportunities, or at-risk accounts. Analyse customer acquisition, expansion, and retention trends to support go-to-market strategy. Provide data-driven recommendations on territory design, capacity planning, and incentive structures. Build scalable dashboards (Tableau, Power BI, Looker, etc.) tailored for executives, managers, and frontline reps. Ensure self-service reporting capabilities and a single source of truth More ❯
and insourced contact centres. The successful candidate will have a proven track record in digitalising call centres, transitioning from legacy systems to modern digital platforms. This role requires a strategic thinker with hands-on experience across both front-end digital design and back-end operational systems , ideally someone who has worked as an implementation consultant with contact centre software … Ability to lead cross-functional teams and manage multiple projects - Analytical skills to monitor performance metrics and drive improvements - Vendor and supplier management experience - Change management and training delivery - Strategicplanning and operational execution - Customer experience and service excellence focus Software/Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management More ❯
Bolton, Greater Manchester, North West, United Kingdom
The Bridge (IT Recruitment) Limited
and insourced contact centres. The successful candidate will have a proven track record in digitalising call centres, transitioning from legacy systems to modern digital platforms. This role requires a strategic thinker with hands-on experience across both front-end digital design and back-end operational systems , ideally someone who has worked as an implementation consultant with contact centre software … Ability to lead cross-functional teams and manage multiple projects - Analytical skills to monitor performance metrics and drive improvements - Vendor and supplier management experience - Change management and training delivery - Strategicplanning and operational execution - Customer experience and service excellence focus Software/Tools - Contact centre platforms (e.g. Genesys, Avaya, NICE) - CRM systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Burman Recruitment
development of integrations using Microsoft Azure PaaS, and support the interim and long-term transition from legacy systems to cloud-native platforms. This position requires hands-on technical leadership, strategicplanning, and strong team management skills. - Strong hands-on experience in designing and delivering integrations using Microsoft Azure (Logic Apps, Service Bus). - Experience integrating with Salesforce. - Proven More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
Cosmic Partners
a robust GTM function. Keeping on top of team admin to make sure the CRM is up to date and accurate. Revenue forecasting is important to the client for strategicplanning and they need good data to make well-informed decisions. Requirements: At least 18 months of management experience, including the role of “team leader” or above. A More ❯