Helpdesk Team Leader
Runcorn, Cheshire, England, United Kingdom
Reed
all customer interactions Liaise with other departments to resolve issues and streamline workflows Conduct regular team meetings, performance reviews, and training sessions Drive continuous improvement initiatives and contribute to strategic planning Log and analyse customer feedback, complaints, and compliments to enhance service delivery Role Requirements Proven experience in a Helpdesk or Customer Service leadership role within Security, Engineering More ❯
Employment Type: Full-Time
Salary: £30,000 - £32,000 per annum, Inc benefits
Posted: