Head of Sales & Account Management
- Location
- England, United Kingdom
becoming driven solely by support issues or renewal dates. Develop structured account plans for key customers. Establish and continually improve customer review and strategic technology review processes. Help Account Managers understand customers’ businesses, objectives, challenges and future requirements. Ensure appropriate follow-up of actions and opportunities arising from … another technology-led service business. Experience leading an Account Management function. Understanding of recurring-revenue or subscription-based service models. Experience of strategic account reviews, customer technology roadmaps or similar customer-planning processes. Experience developing sales processes and CRM discipline. Experience contributing to or leading marketing strategy. Experience ...