2 of 2 Strategic Thinking Jobs in Crewe

We are seeking an experienced and strategic Senior Business Analyst to join our Tech Delivery function. This role goes beyond traditional analysis - we're looking for a confident leader, compelling storyteller, and highly influential collaborator who can work across business and technology teams to drive transformation and efficiency. A key focus of this role is to shape and execute … Dynamics 365 WMS implementations, upgrades, or continuous improvement projects. Demonstrated expertise in warehouse management, supply chain, or logistics operations, with the ability to map business processes and recommend improvements. Strategic thinking and experience driving operational improvement and delivery efficiency. Exceptional influencing, storytelling, and communication skills across both technical and non-technical audiences. Experience coaching and mentoring analysts, building More ❯

to support our financial services operation for a short-term engagement. The successful candidate will play a critical role in maintaining operational excellence across customer service, regulatory standards, and strategic oversight. Key Responsibilities: Lead and support customer-focused operational teams in a high-paced environment Oversee complaint resolution, claims processing, and payment handling Manage scopes of work relating to … consumer duty, fraud prevention, and complaints handling Collaborate with senior management and executive teams to align operational activities with strategic goals Analyse and enhance KPIs, reporting structures, and operational efficiency Utilise Salesforce within a customer service or operational context Leverage MI for performance and insight-driven decision making Contribute to the implementation of new technologies and digital tools Support … Experience in large-scale transformation programmes Proven ability to implement new technologies to improve operations Background in operational use of Salesforce Analytical skills in MI utilisation and KPI optimisation Strategic thinking with previous exposure to executive-level collaboration Of you would be interested in learning more about this opportunity, please apply with your CV and I will be More ❯