2 of 2 Sumo Logic Jobs in the West Midlands

Remote Senior Customer Support Specialist

Location
Cannock, Staffordshire, United Kingdom
operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred. Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues. Working knowledge of customer support ticketing systems (e.g. ...

Remote Senior Customer Support Specialist

Location
Royal Leamington Spa, Warwickshire, United Kingdom
customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred. Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues. Working knowledge of customer support ticketing systems (e.g., Zendesk ...