3 of 3 Supplier Management Jobs in the East of England

and collaborates across Managed Services including Field Engineers, PMO, Service Managers, and Third Parties. Responsibilities include SLA/OLA/KPI delivery, incident/request resolution, risk/issue management, supplier reviews, cost control, customer proposals, resource modelling, business continuity, major incident/change management, compliance, reporting, and trend analysis. The role fosters a culture of trust … integrity, safety, and professional standards while ensuring operational excellence and customer satisfaction. What youll bring? Essential and desirable skills include leadership, strategic planning, service improvement, customer and supplier management, ITIL, Lean Six Sigma, PowerBI, and project management. Behaviours align with MGroup valuesresponsibility, openness, ambition, and collaborationdemonstrated through adaptability, accountability, ethical conduct, and stakeholder trust. Qualifications span leadership, ITIL … Prince2, Agile, and business continuity. Experience includes team management, service delivery, facilities and network operations, customer/supplier relations, and managing growth in fast-paced environments. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP More ❯

and NOC functions, managing managers rather than performing day-to-day tasks, and reporting to the Service Delivery Director; you will set direction for resource planning, commercial activity and supplier spend while holding accountability for SLA, OLA and KPI delivery through strong governance, escalation and performance frameworks. You will lead workforce modelling and capacity planning, forecast demand and develop … and scenario models to support growth; contribute to bids and proposals, represent the NOC in customer and bid meetings, shape service offerings and provide pricing and resource inputs; oversee supplier relationships, contracts and procurement, driving cost control and supplier performance reviews; champion continual improvement and standardisation across Field Engineers, PMO, Service Managers and third parties; manage strategic risk … What youll bring? Youll bring demonstrable experience managing managers in Service Desk/NOC/contact-centre environments, strong strategic resource planning, capacity modelling and workforce-planning skills, proven supplier management and third-party spend control, and experience contributing to bids/proposals. You will have commercial acumen (budgeting, forecasting, cost control), familiarity with ITIL and delivery against More ❯

a passion for delivering real impact across Aviva’s most critical suppliers. You might be an experienced contract or commercial manager, or ready for a step up in IT supplier management. If you enjoy working with people, solving problems, and driving value, this could be your next move. A bit about the job: You’ll join our Strategic IT … Contract Management Team, managing Aviva’s most important third-party IT suppliers. Your work will help us get the best from our supplier relationships, reduce third party risk, and deliver real value to the business. You’ll work closely with senior colleagues across IT, Procurement and other business areas, making sure our contracts are robust, and our suppliers … we’re looking for: Proven ability to build and manage strong relationships with internal stakeholders and external suppliers, ensuring alignment and collaboration across all levels. Demonstrated experience in contract management, including identifying and mitigating contractual risks and ensuring compliance within complex IT environments. Strong negotiation capabilities, with a track record of leading and supporting high-value, complex IT agreement More ❯