1 to 25 of 84 IT Manager Jobs in the East of England

We are seeking an IT Service Operations Manager. The IT Service Operations Manager is accountable for ensuring the efficient operation and reliability of IT support and service delivery throughout the organisation. This role includes overseeing daily IT service desk activities, managing incident resolution processes, and maintaining service standards that meet or surpass customer expectations. The … manager ensures that systems, networks, and applications perform effectively and align with both business goals and user requirements. Additionally, this position is instrumental in leading service improvement initiatives, providing guidance to junior team members, and handling escalations and major incidents through to resolution. This is an office-based role, Monday to Friday, based in Hertford, Hertfordshire. Key Responsibilities: Overall … Service Operations Management: Oversee the daily operations of the IT service desk, ensuring tickets are processed in accordance with established procedures and SLAs. Develop and implement best practices for managing tickets, including prioritising based on business impact, and maintaining accurate records for ticket status, types, and priorities. Manage escalations from 1st and 2nd line support teams, ensuring timely and More ❯

We are seeking an IT Service Operations Manager. The IT Service Operations Manager is accountable for ensuring the efficient operation and reliability of IT support and service delivery throughout the organisation. This role includes overseeing daily IT service desk activities, managing incident resolution processes, and maintaining service standards that meet or surpass customer expectations. The … manager ensures that systems, networks, and applications perform effectively and align with both business goals and user requirements. Additionally, this position is instrumental in leading service improvement initiatives, providing guidance to junior team members, and handling escalations and major incidents through to resolution. This is an office-based role, Monday to Friday, based in Hertford, Hertfordshire. Key Responsibilities: Overall … Service Operations Management: Oversee the daily operations of the IT service desk, ensuring tickets are processed in accordance with established procedures and SLAs. Develop and implement best practices for managing tickets, including prioritising based on business impact, and maintaining accurate records for ticket status, types, and priorities. Manage escalations from 1st and 2nd line support teams, ensuring timely and More ❯

We are seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex service … delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement: Serve as the main point … for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously assess the IT service delivery process and implement More ❯

basis Full & Part time will be considered with hybrid working opportunities Permanent Contract Salary: £48,000 - £50,000 FTE per annum, experience dependent Were seeking an experienced and proactive IT Manager to oversee the performance and compliance of internal IT service level agreements (SLAs), ensuring that our business receive reliable, timely, and high-quality IT support. … As our IT Manager, youll lead the strategic development and day-to-day management of our IT infrastructure. Youll oversee our outsourced IT service provider, manage internal IT resources, and ensure our systems are secure, efficient, and future-ready. Were looking for someone who is both technically skilled and a strong communicator with credibility and … sound influencing skills. Youll be proactive, solutions-focused, and passionate about using technology to make a difference. Are you: Experienced in managing an IT Team and/or outsourced IT managed service contract. A confident problem-solver and decision-maker. An effective communicator with the ability to engage a range of stakeholders. Do you have: Proven experience in More ❯

Social network you want to login/join with: As our Senior Project Manager you will be instrumental in driving IT and cross-functional business initiatives that enhance the growth and operational efficiency of the Water Softener/Delivery sector throughout the UK & Ireland. This pivotal role, reporting directly to the IT Director, will oversee the complete … driving improvements in our project management practices while fostering a culture centered on accountability, structure, and proactive communication. Project Delivery Take charge of and oversee a diverse range of IT and business transformation projects, guaranteeing their delivery on schedule, within established parameters, and aligned with budgetary constraints. Create comprehensive project plans that outline the project’s scope, objectives, deliverables … throughout the organization. Create standardised project reporting frameworks to enhance visibility, improve forecasting, and facilitate seamless communication at the executive level. Stakeholder Engagement Serve as the vital link connecting IT with various business units, adeptly translating technical jargon into tangible business results. Engage and inspire senior stakeholders across Operations, Customer Service, Logistics, and Sales teams. Facilitate change management initiatives More ❯

Vacancy: Technical IT Project Manager - Hybrid Working 50% in Hemel Hempstead Head Office (HP1 2UJ) and 50% Remote A passionate, customer-focused brand, Optoma products captivate, inspire, and connect people for a better experience. The Optoma Group has regional headquarters in Europe, the USA, and the Asia Pacific with well-established channels across three continents, providing reliable and … as we improve our infrastructure, systems and processes. With such exciting change, and with Optoma Europe playing a pivotal role in the transformation, we are seeking a skilled Technical IT Project Manager with experience managing IT infrastructure and systems integration projects. This role requires hands-on experience with NetSuite, Jira, and Boomi, and a strong understanding of … business systems, process automation, and cross-functional coordination. As part of the IT team, you will manage the planning, execution, and delivery of technical projects, ensuring alignment with business goals and driving efficiencies across core systems and platforms. Key Responsibilities Lead and manage IT infrastructure and systems integration projects from initiation to completion. Coordinate with internal teams across More ❯

Department: IT Reports to: Group IT Director Location: Chelmsford, Essex Type: Full - time Job Purpose The IT Systems & Infrastructure Manager will be responsible for overseeing the performance of our outsourced IT provider, maintaining and improving the company's IT network infrastructure, and supporting key business systems such as Microsoft 365 Business Central and Eque2 … Housebuilding. This role involves implementing new IT solutions, optimising existing systems, managing supplier relationships, ensuring ISO 27001 compliance, enhancing reporting through Power BI, and leveraging artificial intelligence (AI) to drive business efficiencies. Additionally, the role includes ad-hoc desktop support when required. These are illustrative duties, and the post holder will be expected to become involved in a range … manage security measures to protect data, software, and hardware. Monitor systems for potential vulnerabilities and perform regular security audits. Technical Support: Provide Level 1, 2 and 3 support for IT issues. Troubleshoot and resolve hardware, software, and network problems in a timely manner. Backup & Recovery: Implement and manage backup solutions. Ensure data integrity and availability through regular backups and More ❯

Manager, IT Support Engineering Apply locations: United Kingdom - Uxbridge, United Kingdom - Cambridge Time type: Full time Posted on: Posted 2 Days Ago Job requisition id: R0044942 At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to … in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description IT Support Services is a core job family within Gilead's broader Information Technology (IT) group. IT Support Services supports Gilead operations by providing technical support across the … organization in areas such as business systems/applications technical support to enable more efficient business operations. IT Support Services works closely with other IT partner functions to develop and maintain in-depth understanding of business needs and objectives in both business and technology realms. IT Support Services also plays a critical role in supporting organizational launch More ❯

people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the … each other , fosterinclusion , and collaborate for measurable impact . These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Senior IT Continuity (Backup) Operations Engineer Connect to your opportunity The GTI Senior IT Continuity (Backup) Operations Engineer role requires advanced … meet the expectations of the business within an agile framework. Advanced knowledge of core specialized and technical competencies is required, along with a very solid understanding of an enterprise IT infrastructure operational environment, adhering to industry's best practice. Our mission is to deliver services that matter, achieve, and sustain operational excellence. You will be at the heart of More ❯

We have an exciting opportunity for an IT Service Manager to join our Tech Operations team. Reporting to the Head of Service Management and Transition, you will play a key role in providing leadership, guidance, and structure to both Business Stakeholders and Technology Service Partners, ensuring the delivery of exceptional IT services that enhance our customer experience. … As the IT Service Manager you will be responsible for the effective delivery and performance of IT services across the Digital, HR, and Finance portfolios . This role ensures that services meet agreed service levels, support business objectives, and continually improve. You will manage the end-to-end service life-cycle, including incident, problem, and change management … and work closely with key stakeholders to ensure IT services are aligned with business needs. You will also play a key role in service transition for new solutions, ensuring smooth handover into live support and the delivery of business value. As part of a transformation programme into a standalone PLC business, this is a great time to join us More ❯

a large, diversified organization engaged in all major aspects of the heavy civil construction, mining and environmental services within the Atlantic Provinces. We are currently seeking a results-driven IT Project Manager to join our operations based in Bedford, NS. Job Summary The IT Project Manager will lead and coordinate a portfolio of projects that span … IT security and infrastructure initiatives, technology selection and implementation, and software development. The IT Project Manager will define project requirements and scope, acquire project resources, and supervise the efforts of project team members. Primary Duties and Responsibilities: Lead the planning, execution, and delivery of multiple concurrent IT projects aligned with organizational goals Define project scope, objectives … criteria in collaboration with stakeholders Develop and manage detailed project plans, schedules, budgets, and resource allocation Identify and manage project risks, issues, and dependencies, implementing mitigation plans as needed IT Security and Infrastructure Projects: Manage IT security initiatives, compliance efforts, and security infrastructure projects Collaborate with the IT Security team, IT System Administrators and various business More ❯

Change your job, change your workplace, change your future Ricoh Europe is looking for an experienced IT Vendor Manager to join our IT Vendor & Cost Management team. Reporting directly to the Head of IT Vendor & Cost Management, this key role is responsible for optimising and managing relationships with Ricoh's key IT vendors. The IT Vendor Manager will ensure high-quality service delivery, support contract negotiations, and lead continuous improvement within Ricoh's vendor ecosystem. If you are passionate about vendor management, contract negotiation, and driving vendor performance improvement in a technology-driven environment, this role could be your next career move. What you will be doing Build and maintain strong relationships with … key IT vendors (e.g., Microsoft, Oracle, IBM, Adobe, ServiceNow). Serve as the primary point of contact for all vendor-related matters, proactively addressing challenges and mitigating risks. Collaborate with internal stakeholders such as IT, business units, procurement, and legal departments to align vendor relationships with business priorities. Contract Negotiation and Management: Develop and implement a robust vendor More ❯

Location: Chelmsford Salary: £70k-82k (dependent on experience) & Bonus & Benefits Role Overview Our client who are an award-winning Property Developer and Construction firm is seeking an experienced IT Manager to lead the operation and continuous improvement of their IT function. This pivotal role involves managing technology projects, enhancing system performance, and ensuring robust security and compliance … across the organisation's IT infrastructure whilst managing a small team. Key Responsibilities Lead and manage the day-to-day operations of the IT department, setting objectives aligned with the strategic plan. Collaborate with senior leadership to develop and monitor the IT annual operating budget. Represent the IT function in management forums and foster cross-departmental … collaboration. Provide leadership and support to end users across the business, ensuring effective and timely IT services. Design, implement, and maintain scalable ICT infrastructure and connectivity solutions. Maintain a high standard of user support, reducing business disruption through proactive issue resolution. Contribute to strategic planning and policy review in alignment with broader organisational objectives. Proactively report technology risks and More ❯

ongoing security of our sensitive data, our people, our customers, and our assets. That’s where Ocado’s innovative Information Security team comes into play... About the role: The IT mission is to provide the strategic direction, governance and delivery of the core IT services which enable Ocado group as a whole to deliver on its missions. The … IT Project Manager has responsibility for the delivery of technical projects which may include infrastructure and application delivery across Ocado Groups global IT service portfolio. Day-to-day, you’ll need to: Manage multiple IT projects concurrently through the full project lifecycle. Create and maintain a complete set of project documents from initiation to closure, including … Oversight of required project change management activity. Definition of the project acceptance criteria and oversight of any required testing needed to demonstrate this has been met. Work closely with IT teams to ensure change is managed into ‘business as usual’ correctly and is set up for success. Regular reporting as required covering key project KPI’s. Seek and implement More ❯

We are excited to offer new opportunities for three IT Service Managers to join our Tech Operations team. Reporting to the Head of Service Management and Transition, you will play a key role in providing leadership, guidance, and structure to both Business Stakeholders and Technology Service Partners, ensuring the delivery of exceptional IT services that enhance our customer … every home. We are more than the nation’s favourite DIY store, we are a growing multichannel organisation, with a strong culture of authenticity and innovation. Key Responsibilities Manage IT services across the entire lifecycle for your assigned business area, ensuring they align with business needs and operational requirements. Act as the Subject Matter Expert (SME) for your service … and through robust processes and controls, ensure the delivery of accurate, timely, and compliant reporting and risk management. Strong verbal and written communication skills is key. What’s in it for you? You will work in a diverse team that pursues a working environment where everyone can be authentic and feel a sense of belonging. Modern flexible working, the More ❯

A well-established manufacturing business is seeking an experienced and proactive IT Manager to take full responsibility for its IT infrastructure, systems, and support. This is a hands-on leadership role ideal for someone who thrives in a fast-paced environment and enjoys driving technological improvements that support operational efficiency. Role Overview: The IT Manager will oversee the planning, implementation, and maintenance of the organisation's IT systems and services. You'll work closely with senior management and operational teams to ensure all digital tools, hardware, and infrastructure align with business needs and strategic goals. Key Responsibilities: Develop and implement IT strategies in line with business objectives Lead and deliver software and … infrastructure projects across departments Maintain and upgrade networks, hardware, servers, and operating systems Manage cybersecurity policies and ensure data protection best practices Lead and support a small internal IT team Monitor system performance and resolve technical issues promptly Oversee IT budgets and ensure cost-effective technology investments Provide internal technical support and contribute to continuous improvement initiatives Maintain More ❯

Are you an experienced IT professional with a passion for technology-and perhaps an interest in Snowsports? Are you looking for a hands-on, impactful role where you can shape and drive the IT operations of a dynamic business? We are looking for a Group IT Manager to lead our IT infrastructure across both The … e . In this exciting role, you'll have the autonomy to innovate and implement changes that support our business and industry needs. We're seeking a well-rounded IT expert who thrives in a fast-paced environment, with the ability to manage multiple systems and foster a proactive, team-focused approach. This is a 6-month fixed-term … has the potential to be made permanent. Location : Multi-site working between The Snow Centre, Hemel Hempstead, and Chill Factor e , Manchester Purpose of the Role As the Group IT Manager, you will be responsible for overseeing the entire IT infrastructure across both sites. You'll drive critical projects, optimise systems, and lead technological advancements, ensuring alignment More ❯

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Ricoh Europe is seeking an experienced IT Vendor Manager to join our IT Vendor & Cost Management team. Reporting directly to the Head of IT Vendor & Cost Management, this role is responsible for managing relationships with Ricoh … s key IT vendors, ensuring high-quality service delivery, supporting contract negotiations, and leading continuous improvement initiatives within Ricoh's vendor ecosystem. If you are passionate about vendor management, contract negotiation, and improving vendor performance in a technology-driven environment, this could be your next career move. Vendor Relationship Management Build and maintain strong relationships with key IT … e.g., Microsoft, Oracle, IBM, Adobe, ServiceNow). Serve as the primary contact for all vendor-related matters, proactively addressing challenges and mitigating risks. Collaborate with internal teams such as IT, business units, procurement, and legal to align vendor relationships with business priorities. Contract Negotiation and Management Develop and implement a vendor contract management framework, ensuring proper documentation and oversight. More ❯

We are seeking an experienced IT Project Manager with hands-on expertise in RiO Electronic Patient Record (EPR) systems and a proven track record of managing system migrations within the NHS. This is a critical role within our digital transformation programme, focused on successfully delivering the migration and optimisation of RiO across a Trust. The ideal candidate will … and go-live support. Report on progress, escalate risks, and ensure project milestones and KPIs are achieved on time and within scope. Essential Requirements: Demonstrable experience as a Project Manager delivering RiO implementations or migrations within an NHS Trust. Strong understanding of NHS data governance, IG regulations, and clinical system interoperability. Proficiency in project management methodologies (e.g., PRINCE2, Agile More ❯

We are seeking an experienced IT Project Manager with hands-on expertise in RiO Electronic Patient Record (EPR) systems and a proven track record of managing system migrations within the NHS. This is a critical role within our digital transformation programme, focused on successfully delivering the migration and optimisation of RiO across a Trust. The ideal candidate will … and go-live support. Report on progress, escalate risks, and ensure project milestones and KPIs are achieved on time and within scope. Essential Requirements: Demonstrable experience as a Project Manager delivering RiO implementations or migrations within an NHS Trust. Strong understanding of NHS data governance, IG regulations, and clinical system interoperability. Proficiency in project management methodologies (e.g., PRINCE2, Agile More ❯

We are seeking an experienced IT Project Manager with hands-on expertise in RiO Electronic Patient Record (EPR) systems and a proven track record of managing system migrations within the NHS. This is a critical role within our digital transformation programme, focused on successfully delivering the migration and optimisation of RiO across a Trust. The ideal candidate will … and go-live support. Report on progress, escalate risks, and ensure project milestones and KPIs are achieved on time and within scope. Essential Requirements: Demonstrable experience as a Project Manager delivering RiO implementations or migrations within an NHS Trust. Strong understanding of NHS data governance, IG regulations, and clinical system interoperability. Proficiency in project management methodologies (e.g., PRINCE2, Agile More ❯

We are seeking an experienced IT Project Manager with hands-on expertise in RiO Electronic Patient Record (EPR) systems and a proven track record of managing system migrations within the NHS. This is a critical role within our digital transformation programme, focused on successfully delivering the migration and optimisation of RiO across a Trust. The ideal candidate will … and go-live support. Report on progress, escalate risks, and ensure project milestones and KPIs are achieved on time and within scope. Essential Requirements: Demonstrable experience as a Project Manager delivering RiO implementations or migrations within an NHS Trust. Strong understanding of NHS data governance, IG regulations, and clinical system interoperability. Proficiency in project management methodologies (e.g., PRINCE2, Agile More ❯

We are seeking an experienced IT Project Manager with hands-on expertise in RiO Electronic Patient Record (EPR) systems and a proven track record of managing system migrations within the NHS. This is a critical role within our digital transformation programme, focused on successfully delivering the migration and optimisation of RiO across a Trust. The ideal candidate will … and go-live support. Report on progress, escalate risks, and ensure project milestones and KPIs are achieved on time and within scope. Essential Requirements: Demonstrable experience as a Project Manager delivering RiO implementations or migrations within an NHS Trust. Strong understanding of NHS data governance, IG regulations, and clinical system interoperability. Proficiency in project management methodologies (e.g., PRINCE2, Agile More ❯

We are seeking an experienced IT Project Manager with hands-on expertise in RiO Electronic Patient Record (EPR) systems and a proven track record of managing system migrations within the NHS. This is a critical role within our digital transformation programme, focused on successfully delivering the migration and optimisation of RiO across a Trust. The ideal candidate will … and go-live support. Report on progress, escalate risks, and ensure project milestones and KPIs are achieved on time and within scope. Essential Requirements: Demonstrable experience as a Project Manager delivering RiO implementations or migrations within an NHS Trust. Strong understanding of NHS data governance, IG regulations, and clinical system interoperability. Proficiency in project management methodologies (e.g., PRINCE2, Agile More ❯

We are seeking an experienced IT Project Manager with hands-on expertise in RiO Electronic Patient Record (EPR) systems and a proven track record of managing system migrations within the NHS. This is a critical role within our digital transformation programme, focused on successfully delivering the migration and optimisation of RiO across a Trust. The ideal candidate will … and go-live support. Report on progress, escalate risks, and ensure project milestones and KPIs are achieved on time and within scope. Essential Requirements: Demonstrable experience as a Project Manager delivering RiO implementations or migrations within an NHS Trust. Strong understanding of NHS data governance, IG regulations, and clinical system interoperability. Proficiency in project management methodologies (e.g., PRINCE2, Agile More ❯