2 of 2 Supply Chain Management Jobs in Merseyside

ll also play a key role in driving engagement with our new Customer Community platform and contributing to the continuous improvement of our customer success practices. Responsibilities Customer Relationship Management Own and nurture relationships with a portfolio of customers, acting as their primary point of contact. Understand customer goals and align product usage to deliver measurable outcomes. Conduct regular … upsell opportunities in collaboration with the Sales team. Help reduce churn and increase customer lifetime value. Skills & experience 3+ years in a SaaS customer-facing role (Customer Success, Account Management, or similar). Strong relationship-building and communication skills. Experience using CRM tools (preferably HubSpot) and customer success platforms. Ability to analyse customer data and translate insights into action. … Virtual GP Free on-site parking At , our philosophy is simple: always deliver the right model for our clients. Whether that means leveraging our in house teams or trusted supply chain partners, we focus on harnessing the power of the digital world to reduce cost and risk while enhancing the customer experience. One way we achieve this is More ❯

meet established requirements, whether current partners or candidates in new tenders, supporting reliable service delivery across the organisation. Key skills and responsibilities: Demonstrates a comprehensive understanding of procurement and supply chain management practices and processes, with a proven ability to apply these effectively. Partners with the Incident, Problem and Change Manager and Analyst to facilitate engagement with … Special Measures initiatives or formal Service Improvement Plans to address performance gaps, commercial non-conformance, or unmet obligations. Possesses experience in roles such as relationship manager, relationship owner, or supply chain manager, ideally within the financial services sector. Demonstrates proficiency in Office 365 collaboration tools. Capable of effective collaboration across multiple teams with diverse technical expertise and distributed More ❯