1 of 1 Support Analyst Jobs in Birchington

As an IT Support Analyst, your role will be to provide IT helpdesk (1st and 2nd line) support to over 200 users performing daily network tasks and to ensure the IT service is consistent and adequately supported. Your working hours will be Monday- Friday 8 am … pm with an hour for lunch, and you will be required to provide weekend support on a rotating basis. Key responsibilities include: Install, maintain, and upgrade all IT-related equipment across the business Provide general support and excellent service to all users and deal with support queries … against failure of the system Install maintain, repair, upgrade all telephone equipment and ensure the IT department provide an uninterrupted efficient service of communication Support and train new colleagues within the department Ensure all support calls are responded to in a timely manner and project work is completed More ❯