10 of 10 Support Analyst Jobs in Kent

IT Support Analyst Location: Sittingbourne Salary: £30,000 per annum About the Role: My client in the Pharmaceutical Sector is seeking a IT Support Analyst to to join their team. The successful candidate will be responsible for providing technical support and ensuring the smooth operation … of our IT systems. This role is crucial in maintaining our high standards of service and efficiency. Key Responsibilities: Provide first-line support to end-users for hardware, software, and network issues. Troubleshoot and resolve technical problems in a timely manner. Assist in the maintenance and administration of IT … Document and track issues using our ticketing system. Collaborate with other IT team members to improve system performance. Requirements: Proven experience as an IT Support Analyst or similar role. Strong knowledge of Windows operating systems and Microsoft Office Suite. Familiarity with network protocols and hardware. Excellent problem-solving More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯

Our client, a forward-thinking financial services organisation, is expanding their internal IT operations team and looking for an experienced Senior IT Support Analyst to take ownership of frontline technical support. You'll be the go-to person for advanced technical issues, working closely with service desk colleagues … ticketing systems Managing user lifecycle operations such as onboarding/offboarding and access provisioning (SharePoint, Exchange, conditional access policies, etc.) Taking full ownership of support requests-seeing issues through to resolution with a proactive and service-focused mindset Monitoring performance against SLAs, aiming to resolve the majority of tickets … to the continuous improvement of processes and the service desk function Suggesting automation opportunities to streamline repetitive tasks The Ideal Fit: A skilled IT support professional with a minimum of 5 years' experience in a multi-platform technical support role Confident working across Windows and macOS environments, mobile More ❯

VIP 2nd Line Support Analyst - £250 to £275 PD - Inside IR 35 Our long-standing client, an FTSE 250 financial services provider, is hiring a VIP 2nd Line Support Analyst with experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful … in the provision of Desktop Hardware (currently Desktops, Laptops, Thin Clients) ensuring that a stock of built devices are available for deployment as required. Support Meeting Rooms in terms of break/fix and maintaining updates to hardware/software, keeping it in support and working effectively. Administer … Teams for users across the group, including new user provision, plugin updates, and removal of leavers Key Experience: Proven experience within a 2nd line support role, within a servive desk, service deliver, EUT/EUC environment is a must have Domain industry experience within a financial services or professional More ❯

IT Support Analyst Full Time Onsite We are looking for someone with experience of Windows Server, Windows 10, Active Directory and ideally some VMware to join an onsite team who are tasked with the administration and maintenance of their on-prem infrastructure, providing user support and liaising … with third party suppliers. As part of the team you will be expected to perform backups, provide support to users, manage the IT inventory to ensure any necessary equipment is available as well as any other tasks that fall within the teams remit. Required Skills and Experience: Previous experience … within a 1st 2nd line support capacity. Knowledge of Windows Administration, VMware and Veeam backup Knowledge of firewalls, ideally Fortinet as week as Aruba switches. Knowledge of working within a project environment, with any physical project delivery experience a real positive. Any experience of ERP Systems, SAGE or SAP More ❯

IT Support Analyst Full Time Onsite We are looking for someone with experience of Windows Server, Windows 10, Active Directory and ideally some VMware to join an onsite team who are tasked with the administration and maintenance of their on-prem infrastructure, providing user support and liaising … with third party suppliers. As part of the team you will be expected to perform backups, provide support to users, manage the IT inventory to ensure any necessary equipment is available as well as any other tasks that fall within the teams remit. Required Skills and Experience: Previous experience … within a 1 st 2 nd line support capacity. Knowledge of Windows Administration, VMware and Veeam backup Knowledge of firewalls, ideally Fortinet as week as Aruba switches. Knowledge of working within a project environment, with any physical project delivery experience a real positive. Any experience of ERP Systems, SAGE More ❯

As an IT Support Analyst, your role will be to provide IT helpdesk (1st and 2nd line) support to over 200 users performing daily network tasks and to ensure the IT service is consistent and adequately supported. Your working hours will be Monday- Friday 8 am … pm with an hour for lunch, and you will be required to provide weekend support on a rotating basis. Key responsibilities include: Install, maintain, and upgrade all IT-related equipment across the business Provide general support and excellent service to all users and deal with support queries … against failure of the system Install maintain, repair, upgrade all telephone equipment and ensure the IT department provide an uninterrupted efficient service of communication Support and train new colleagues within the department Ensure all support calls are responded to in a timely manner and project work is completed More ❯

Do you understand SQL, Report Writing, and Business Intelligence tools? You will be perfect for our client who needs a Business Systems Support Analyst to support their IT business Team. You will work on continuous improvement, development, and introduction of new ways of working to ensure the More ❯

seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring Deepen your expertise through our a culture of learning and growth - you'll have budget to take courses (technical and non … about its values Values | PA Consulting You will be working alongside colleagues on L1 and L2 teams, or as part of a dedicated L3 support team in larger multi-supplier settings. You will be working in a team, responsible for ensuring bugs are analysed and fixed within defined time … Grafana & Kibana Experience in working across production and non-production instances of services Experience of transitioning services from Project/Development into Live Operational Support Ability to assess risk appropriately and to work under pressure while ensuring strong communication with the client and the Digital Operations team Additional information More ❯

seven sectors - no project is ever the same Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring Deepen your expertise through our a culture of learning and growth - you'll have budget to take courses (technical and non … about its values Values | PA Consulting You will be working alongside colleagues on L1 and L2 teams, or as part of a dedicated L3 support team in larger multi-supplier settings. You will be working in a team, responsible for ensuring bugs are analysed and fixed within defined time … Grafana & Kibana Experience in working across production and non-production instances of services Experience of transitioning services from Project/Development into Live Operational Support Ability to assess risk appropriately and to work under pressure while ensuring strong communication with the client and the Digital Operations team Additional information More ❯