2 of 2 Support Analyst Jobs in Kent

Experience as a Support Professional in IT field or as an IT Technical Consultant/3+ Years of relevant experience Knowledge of Microsoft Office, SharePoint, web-based application, handheld RF devices Experience in Prophet ERP system (or very similar), WMS support experience, with financial knowledge & Warehouse Management. Tools knowledge (Prophet ERP, EDI). Help Desk Ticketing System for … issues specific in ServiceNow 24x7 support and Level 3 escalation Detailed JD: • Bachelor’s degree in Computer Science, or Business, or equivalent work experience • Experience as a Support Professional in IT field or as an IT Technical Consultant. • Must be familiar with standard concepts, practices, and procedure for supporting business application in a complex and dynamic operations environment. … Knowledge of Microsoft Office, SharePoint, web-based application, handheld RF devices • Experience in Prophet ERP system (or very similar), WMS support experience, with financial knowledge. • Excellent written and verbal communication and problem solving skills • Excellent learning skills with the ability to quickly pick up new technologies • Excellent communication skills, collaboration skills, self-motivation and must have a strong team More ❯

Our client based in Canterbury, Kent require an IT Technician to provide technical support, maintain hardware and software, manage networks, and ensure the safety and efficiency of IT systems for teachers and students. Key duties include troubleshooting technical issues, installing and updating applications, managing user accounts, maintaining school websites, and providing training on technology use. The specific responsibilities can … vary depending on the school's size and IT needs, and may involve working alone or as part of a team. Key Responsibilities Technical Support: Acting as the first point of contact for staff and students' IT issues, resolving problems quickly and effectively. Hardware & Software: Installing, configuring, and maintaining computers, peripherals, and software, including operating systems and applications. More ❯